Hello Amie!

I’m glad that I could help you.
Let me know if you need further assistance.

Have a wonderful day!

Hello!

I think the issue there is the loading time of your website. If you click once and wait longer, then it is possible for it to work. Please re-check!

Thank you!

Hello!

Please address this question to the Jetpack support.

Thank you for understanding!

Hello @hadharm!

You can add a custom class to this block from Composer and add to that class a text-align:center; -> https://prnt.sc/n9BFA7GBn9ES

Thank you!

Hello Amit!

Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello @popseo!

First of all, deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Hope that helps you!

Thank you!

Hello!

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide once again the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Hello John!

They are not broken. Please copy and paste them in a new tab of your browser.

Thank you!

Hello!

Yes, it is possible. You can split the row in 2 columns and change the border from the CSS tab. Make sure it is not a header style of block. We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A
If you need a different image in every article, then I suggest changing the featured image width.

Thank you!

Hello @ThomasPalmer27 !

Let the offset field be empty with no space, no value, and see the results: https://www.screencast.com/t/peVbVmUDE.

Thank you!

Hello Andy!

This issue with the Mobile version on Desktop has been discussed already here: https://forum.tagdiv.com/topic/mobile-site-displaying-on-desktop-site/

Thank you!

Hello @khzeshan5!

Please provide more information(screenshots/video) about what exactly you need to achieve and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Please install the Standard Pack plugin and let me know the results. Also, make sure you do not have an old version of the theme and plugins.

Thank you!

Hello!

This problem occurs only when you use the mobile theme + amp, right? Please provide more information about this issue, so I can check. Also, please provide your website link.

Thank you!

Hello!

Please provide more information about what you did and why it did not work.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Check this thread to find out: https://forum.tagdiv.com/topic/add-featured-image-caption/

Thank you!

Hello Renato!

1. Yes, if you use the same cloud template for all your categories, then when you modify a category, it will change in all your categories. https://forum.tagdiv.com/cloud-library-category-templates/

2. Because you need to set your mobile version too. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better. Also, you have a sticky header that you need to change. Please follow the video to see where you can find and build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt

Thank you!

Hello @maneek!

Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away. If the problem is still there, then ee need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @rpflu!

Unfortunately, you can not modify a default template with the TagDiv Composer.
You do not need to start from 0. But, you can install a whole demo without content or the templates, sections.

Thank you for understanding!

Hello!

Unfortunately, some elements are just for presentation purposes, and they do not come when you install the demo. We chose to upload only some example articles for you in order not to crowd your website with sample articles and many images. We focused on the functionalities and the design, not the content. However, you can use it as well. 
The logo has a svg code, which you need to set like this: https://prnt.sc/4igeq19Bws7d or delete the code. You can delete the texts:https://prnt.sc/KVXBPLI0AqxR and upload yours. 

Thank you!

Hello @yourin !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @danshul!

Please check this guide: https://www.greengeeks.com/tutorials/how-to-set-wordpress-to-hide-a-page-or-post-from-google/

I hope that helps you!

Thank you!

Hello @menymedia!

Examine the row or the CSS tab. To change the background in Composer, there should be some options. 

Thank you!

Hello @babu!

You can find it there for the default templates: https://prnt.sc/NNZh-ASP0eNk
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello!

The feature will work to scroll only to a class not more.

Thank you!