Bettina Hello!
We can’t promise a day and an hour, but we will release it as soon as possible. At the moment, the package is on testing.
Thank you!
Bettina Hello Neil!
If you sent an email, then we will take a look and reply to you as soon as possible.
Thank you for understanding!
Bettina Hello Martin!
Please let me know(a screenshot or a video) which plugin caused the issue with cloud templates and it doesn’t on default templates.
Thank you!
Bettina Hello @Atithya!
Please try to add that code after line “# END WordPress” in .htaccess and make sure your requirements are set as in the guide: https://forum.tagdiv.com/requirements-for-newspaper/.
White screen issues are often plugin-related, so please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results. You could contact the hosting provider, they may be able to help.
Thank you!
Bettina Hello!
I can see that my colleague replied to you. Please continue the discussion there!
Thank you for understanding!
Bettina Hello Martin!
Please make sure that you have set the mod substitute in the htaccess file https://i.imgur.com/VuMw1lq.png -> https://forum.tagdiv.com/requirements-for-newspaper/.
Thank you!
Bettina Hello @newscafe!
I see that you use Elementor, so please let the Elementor support team know about these issues and they can help you.
Thank you for understanding!
Bettina Hello @newscafe!
Can you please let me know which element from the TagDiv Composer is this one or which default template you use for posts?
Thank you!
Bettina Hello Ivan!
Copy and paste the link in a new tab of your browser.
Yes, automatically on a click of the button. Check this video and see how it is working: https://www.screencast.com/t/F4kyIlwK2fu
You can try on this demo too: https://demo.tagdiv.com/newspaper_black_pro/
Thank you!
Bettina Hello Caner!
Can you let us know the changes in a video please?
Thank you!
Bettina Hello Caner!
Make sure you assign your mobile page to your desktop page template: https://www.screencast.com/t/cI3kmlNrcklY -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This issue can be from a cache plugin. Please check!
Thank you!
Bettina Hello @sotiris!
You can try to restore a backup and set a lower php version. Please make sure that you have set the mod substitute in the htaccess file https://i.imgur.com/VuMw1lq.png -> https://forum.tagdiv.com/requirements-for-newspaper/.
Let me know the results!
Thank you!
Bettina Hello @zatyshnyy!
The RC 11.4.1 allows us to easily upgrade for testing the next versions of Newspaper. But, when the final update will come, it will be without RC.
Thank you!
Bettina Hello @atish20!
Please provide some screenshots with the settings you did or a video.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Bettina Hello Chris!
It depends how much you can optimize the images(<100kb/image) and how many images you use on your whole website.
Thank you!
Bettina Hello @michaeldef !
The placeholder disappears because when you click on search, the input is automatically focused there. If you click-right on the search button, then you can see again the placeholder name.
Thank you!
Bettina Hello @michaeldef!
You can modify the grid height as in this documentation for big grid flex 1: https://forum.tagdiv.com/big-grid-flex-settings/
Thumb’s dimension here: https://forum.tagdiv.com/theme-thumbs/
Thank you!
Bettina Hello!
They are not saved somewhere in your website. It depends which service you use. For example, if you use Mailchimp, then they are saved there.
Thank you!
Bettina Hello TIA!
Try to fix the sizes from the ad code or generate a smaller version of your ad.
Thank you!
Bettina Bettina Hello @michaeldef !
From the row settings, delete this value of your border: https://www.screencast.com/t/YNxKzyznYRz
I can see that you found the shadow value.
Thank you!
Bettina Hello @michaeldef !
Add only one row with more columns and align them horizontally from the Layout tab. Take a look here in this video for example where I build 6 columns: https://www.screencast.com/t/mZ2c5XamTFN
How would you like the footer to appear on mobile?
Thank you!
Bettina Hello @sejpost!
Could you test it into a new browser(cache cleared) or an incognito/private tab withoout any browser extensions?
Let me know the results!
Thank you!
Bettina Hello!
I’m sorry, we do not have any ETA. But, I write in this topic so many times to send us an email, we will take a look to your issue and we will try to resolve it. Let us know and we will gladly assist you as soon as possible.
Thank you for understanding!
Bettina Hello Martin!
Please try to add that code after line “# END WordPress” in .htaccess and make sure your requirements are set as in the guide. If you use standard templates, please check if you have the Standard Pack plugin installed and active.
Please check this article too: https://www.cloudways.com/blog/wordpress-500-internal-server-error/
Thank you!
