Hello Greg!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

Thank you!

Hello Chris!

Make sure your images don’t have bigger size in Kb. You can use some free websites where you can optimize the images, then upload on your Media Library.

Thank you!

Hello @viralvdoz!

Check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

Let me know the results!

Thank you!

Hello Rich!

I’m glad that you solve the issue.
Let me know if you need further assistance.

Have a wonderful day!

Hello Caner!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/unable-to-edit-page-2/
WPML documentation here: https://forum.tagdiv.com/using-theme-translations-together-wpml/

Thank you!

Hello @republicanamerican!

In order to avoid misunderstandings, please provide more information about the issue or what you need to achieve, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @PaulAvery!

In order to avoid misunderstandings, please provide more information about the issue or what you need to achieve, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @msakande!

Deactivate this option please: https://i.imgur.com/LxpDtB2.png

Let me know the results!

Thank you!

Hello @firebrandmedia!

I’m glad that you solve the issue.
Let me know if you need further assistance.

Have a wonderful day!

Hello @michaeldef !

Please check this video: https://www.screencast.com/t/V3fdnBtL

Thank you!

Hello @michaeldef !

Unfortunately, we do not have this feature implemented in our theme or a tested plugin in order to achieve this. But, you can find, use and test a plugin which can do this for you, but please take care for a future plugin conflict.

Thank you for understanding!

Hello @winnipegwebguy!

Yes. Go in the theme panel -> Social Networks -> Social Share.

Thank you!

Hello Neil!

We would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello @alvecrisservices !

For cloud templates, you should add the ads using the element called “Ad box” from TagDiv Composer and there you need to add the ads.
If you use auto ads, then they should be placed in the Theme Panel -> Analytics/Js Codes.

Thank you!

Hello @geoforum!

1. My recommendation is to use the mega menu page id for a menu that you can build however you want it: https://forum.tagdiv.com/page-menu/

2. This is on your responsive mobile viewport: https://www.screencast.com/t/tGxmk66Q

Thank you!

Hello @iamratnesh!

Make sure your images don’t have bigger size in Kb. You can use some free websites where you can optimize the images, then upload on your Media Library.

Thank you!

Hello @petitefilms!

It seems that the errors comes from the extra plugins that you have. Deactivate them, clear the cache and see the results. It might be a plugin conflict there.

Thank you!

Hello!

This feature is on our improvement list.
For customization and other services you can contact our custom work team here and they can help you to achieve this: https://tagdiv.com/premium-customization-services/

Thank you!

Hello @infod99!

I’ve checked your website and your hamburger menu from mobile is working great.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

Thank you!

Hello @pmarxbraun!

In order to avoid misunderstandings, please provide more information about the issue or what you need to achieve, screenshots or a video and your website link.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @iamratnesh!

I’m glad that I could help you.

Have a wonderful day!

Hello @alvecrisservices !

Please make a test, deactivate all the cache plugins and the extra non-tagdiv ones, clear the cache from your browser and see the results. In this mood you’ll see if a plugin causes this inconvenience or it is a cache issue.

Thank you!

Hello @dobriyalji!

The blocks can be done with our flex blocks.
You can place a sidebar very easy using our builder the tagdiv Composer plugin.
For example, you can add the sidebar from tagdiv Composer. Steps:
1. Add 1 row
2. Split into 2 columns( 2/3 + 1/3 )
3. You can add whatever element you want into the second column and consider it a sidebar.
Take a look here in this video for example where I build 6 columns: https://www.screencast.com/t/mZ2c5XamTFN

The line can be a “separator” element(can be founded with the exactly that name on Composer). Inline texts, Categories/tags list elements can be used for the headers of the blocks line.

A shortcode can be inserted by using the element called “Column text” or “Text with title”. For example, in the step3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/

For more customizations, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos and more theme documentation on the left side: https://forum.tagdiv.com/newspaper-theme-documentation/
You can import a cloud template or if you’ll like some sections from a demo, than you can find that section in the Cloud Templates or you can do it from scratch also by importing a blank template: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Hope that helps you!

Thank you!

Hello @kimstipguide!

I’m glad that I could help you to solve the issue.

Have a wonderful day!

Hello @sgdlf!

Make sure you have only one file .htaccess, check this article too: https://wordpress.stackexchange.com/questions/70117/wp-admin-does-not-redirect-to-dashboard

Thank you!