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Bettina
tagDiv Staff

Hello @fansabout!

This issue has been already discussed in this topic, please check: https://forum.tagdiv.com/topic/gadgets-pro-logo-not-changing-2/

Thank you!

Bettina
tagDiv Staff

Hello @netclick!

I’m glad that I could help you to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Bettina
tagDiv Staff

Hello @nwnuyhs!

Our developers are working a lot to improve the page speed in every update.
However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.

But, we will take in consideration your query.

Thank you for your suggestion!

Bettina
tagDiv Staff

Hello @catalingeangos!

Unfortunately, no. But, I will add this feature on our improvement list.

Thank you!

Bettina
tagDiv Staff

Hello @kimstipguide!

No worries about that. Ok, then rewrite the code:


.tdb_single_content a:not(.wp-block-button__link){
text-decoration: underline!important;}

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @awato!

Please make sure your product is out of stock in your product list, check this video: https://www.screencast.com/t/JuAdXu9oKbOB
Note that the functionality from Woocommerce is working like this and it is not automatically out of stock there.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @FKnews!

I’ve checked your website and it seems you solve the issues.
Or do you mean anything else?
In order to avoid misunderstandings, then please provide more information about what you need to achieve, screenshots or a video in order to help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello @karrieristen!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

1. I can not see any black line at the top on the homepage in your website. Did you mean the sticky header or the top bar menu?
2. This demo uses the responsive version for mobile. A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

Yes, you can import other templates and use mobile pages which are fully customizable and could be so different than desktop version, so you should build and assign them to each desktop page you need. If you do not build for every page, then for the rest of the pages you’ll have the responsive version of your desktop automatically. For more information about mobile pages, please check our article here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

OR if you do not want to build every page style, but you need different style too, then you can install the Mobile theme plugin. The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

You can use which one is suitable for your needs.

Thank you!

Bettina
tagDiv Staff

Hello @karrieristen!

This issue has been already discussed in this topic, please check: https://forum.tagdiv.com/topic/gadgets-pro-logo-not-changing-2/

Thank you!

Bettina
tagDiv Staff

Hello @melihkotbas!

Sorry for the delay, please be patient.
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

For more information about excerpts, please check our guide here: https://forum.tagdiv.com/excerpts-introduction/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @schoolvolley!

This is the code which is changing the font size for blockquotes :

For Gutenberg:

.wp-block-quote:not(.is-large):not(.is-style-large) p { font-size:15px!important;}

For Classic Editor:

.wp-block blockquote p, .wp-block .wp-block-freeform blockquote p { font-size:15px!important;}

If you paste the codes in the custom css section, then the changes will not be applied.
The codes needs to be placed in the file:
wp-content/plugins/td-composer/legacy/Newspaper/assets/CSS/td_guten_blocks_editor.css

Thank you!

Bettina
tagDiv Staff

Hello @lavr0003!

I’ve tested and imported the footer and everything comes in place.
Please re-import the footer and see the results.
If the problem is still there, then the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @nwnuyhs!

This issue in on our list for investigations.
I don’t know exactly the date and time, but we will try our best to bring you a best solution for that in a short time.

We are sorry for the inconvenience!

Thank you for understanding!

Bettina
tagDiv Staff

Hello @newsng!

I just replied you here in your own topic, please check: https://forum.tagdiv.com/topic/block-14-is-not-working/

Thank you!

Bettina
tagDiv Staff

Hello!

We require Cpanel access for more investigations and make sure that there are no any changes. Any changes that we will make on your website, you will know and they can be done only with your permission.

Thank you!

Bettina
tagDiv Staff

Hello @AjitSirohi!

From what you describe, it seems that you add the content in the header zone and not in the content zone: https://www.screencast.com/t/LyeSCLfep
So, if you delete an element from homepage, it will delete on any page from your website which has that header. Please re-check and see the results!

Thank you!

Bettina
tagDiv Staff

Hello @romi!

Only the administrator and editor can do changes with tagDiv Composer and can save it.
The other users can open it, but the changes made are not saved.
We will try in the future to implement the option to hide cloud templates for the rest of the users who do not have access to edit.

Thank you!

Bettina
tagDiv Staff

Hello Ashish Kumar Mishra!

This issue about Web Stories has been discussed already in this topic, please check: https://forum.tagdiv.com/topic/web-stories-conflict-with-newspaper-in-web-stories-titles/

However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

We will take in consideration your query.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @lalit!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/render-blocking-resources/

Thank you!

Bettina
tagDiv Staff

Hello @lalit!

We can take a look for this and investigate why this code is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello @netclick!

Good grades. For the page speed I can only suggest you some guides. However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one. So, we recommend to use for mobile the responsive version: https://forum.tagdiv.com/topic/issue-with-lcp/
A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

The mobile pages are fully customizable and could be so different than desktop version, so you should build and assign them to each desktop page you need. If you do not build for every page, then for the rest of the pages you’ll have the responsive version of your desktop automatically.

Thank you!

Bettina
tagDiv Staff

Hello @netclick!

Select this option: https://www.screencast.com/t/sIThhBkiBH0J and make sure you have selected full size when you upload the image as you can see here: https://www.screencast.com/t/Oxue274e

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @jchoi!

1. Yes, for customization and other services, please contact our custom work team here: https://tagdiv.com/premium-customization-services/
2. For example, for flex blocks (1-5) you can find the files here:wp-content\plugins\td-composer\legacy\Newspaper\includes\modules

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello Pete!

I’m glad that I could help you to solve the issue.

Have a nice day!

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