Hello @muterobert!

Did you solve your issue then?
If not, please provide a clearer video in order to understand your issue.

Thank you!

Hello Marco!

I’m sorry to hear that your website has been attacked. I can recommend you some tips, please check this topic: https://forum.tagdiv.com/topic/hacking-issues-with-version-11-2/
Also, I recommend you to check and clean your files: https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
After that, you should reinstall everything, starting with the WordPress, theme, plugins so that it will be a clean install.

Thank you!

Hello!

Please check the settings from above in the mobile viewport also because I can see your logo text will appear when you turn the settings: show. Check the screenshot: https://prnt.sc/22yobr2

If the problem is still there, then please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello @PimpFred!

For cloud templates, you should add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS or you can use the element called “Ad box” from TagDiv Composer and there you need to add the ads.

Check this video also: https://www.screencast.com/t/W3xjp4vJStSW
Documentation here: https://forum.tagdiv.com/ads-adsense-overview/

Thank you!

Hello!

Please check some tips in order to pass Google’s Core Web Vitals:

https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.stanventures.com/blog/cumulative-layout-shift/
https://web.dev/cls/ -> https://web.dev/optimize-cls/
https://www.datadab.com/blog/fix-cumulative-layout-shift/
https://wp-rocket.me/google-core-web-vitals-wordpress/improve-cumulative-layout-shift/
https://forum.tagdiv.com/topic/to-high-cumulative-layout-shift-in-mobile-theme/
https://www.perrill.com/should-i-be-worried-about-core-web-vitals/
https://www.contentkingapp.com/academy/core-web-vitals/

Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one. So, we recommend to use for mobile the responsive version: https://forum.tagdiv.com/topic/issue-with-lcp/

Hope that helps you!

Thank you!

Hello @Shekharm3!

In order to avoid misunderstandings, then please provide more information about the issue, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

You can disable the amp plugin and if you use the Mobile theme plugin, please make sure you use the option without amp.
Please make a test, deactivate all the cache plugins, clear the cache from your browser and see the results.
Please make sure you save it like that and also after modifications reindex by Google.

Thank you!

Hello @awato!

Please refresh the page, delete the cache and try again. When you look in the cart, there should be an error saying that the product is out of stock and you can not buy the product.

In order to avoid misunderstandings, then please provide more information about the issue, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @mastaliyev!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate the issue. Also paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.

Thank you!

Hello Attila!

We recommend to use this plugin because is a tested plugin with our theme: https://forum.tagdiv.com/using-theme-translations-together-wpml/

Hope that helps you!

Thank you!

Hello @MarijaZT!

If this block is located into a row, then you can save as an element and use it on other cloud templates: https://www.screencast.com/t/kVxpDT9SV. The saved elements you can see it in the end of the other blocks when you add an element in the TagDiv Composer.

You can add an element called “Button” and set the full link from your products page.

I can see that you set the link to this page: https://misstoma.com/shop/, so the button works well. Please change the link.

Edit your homepage with the TagDiv Composer, scroll till footer, click on that text and you can edit/delete it.

Please check our documentation here: https://forum.tagdiv.com/the-newsletter-plugin/

The issue about Facebook like button has been already discussed in this topic, please check: https://forum.tagdiv.com/topic/facebook-button-dont-word-on-the-new-version/

Please add the element called “Woo Product Block”.

Ok. For example, you can post your products on pages and set up a button with a link for the external shop.

Please try to edit it with the TagDiv Composer. I just explained above how you can set up a link for a button.

Thank you!

Hello @yonish3!

You can find this plugin files in Newspaper-tf\code\other_plugins\js_composer.zip

Thank you!

Hello @newsng!

Please access the posts and make sure you have a featured image set it up on each post which are not displaying in your website: https://forum.tagdiv.com/featured-image-or-video/

Let me know the results!

Thank you!

Hello panda!

We will take in consideration your query and I will add this feature on our improvement list.

Thank you for the request and proposal!

Hello @hasmukhkharadi!

You should apply there only the username, not the whole link: https://www.screencast.com/t/LxxYV7diCUj
Re-check the settings.
Please make a test, deactivate all the cache plugins, clear the cache from your browser and see the results.

Thank you!

Hello!

The link is not working. We have the possibility to save elements and use it on our cloud templates only. You can save for example an entire row with elements inside and paste it in another page. But, you can not save whole homepage or many rows into one element.

Thank you!

Hello @Olivomedia!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/parse-error-syntax-error-unexpected-3/

Thank you!

Hello!

We can take a look for this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @zaporo!

I can see that you have set up a 200px margin on the row or column in the CSS tab, please check while you edit the mobile page with the TagDiv Composer.

Let me know the results!

Thank you!

Hello @lalit!

I recommend you to optimize your images before uploading in the Media Library.
Please make sure that you have activated the proper thumbs for the Mobile Theme. The mobile theme requires the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly.

This can be found in here: https://www.screencast.com/t/N18dR3qZrh

After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Hope that helps you!

Thank you!

Hello @newscafe!

Edit the homepage with the TagDiv Composer, click on that element “Flex block 2” and click 2 times on Clear here: https://www.screencast.com/t/YBEj0g9G

Thank you!

Hello!

You can use the element “Column text” for blockquotes in a cloud template, so you can place it where you’ll like on each template.
For more customizations, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Hope that helps you!

Thank you!

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @lalit!

Any change you make in the files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after update.

Thank you!

Hello @bandos!

Great. I’m glad to hear this.

Thank you for the information!