Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/auto-ads-for-mobile-theme/

Hope that helps you!

Thank you!

Hello!

I’m glad that I could help you.
Let me know if you need further assistance.

Have a nice day!

Hello @petyaaa6!

Reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete).

Hoper that helps you!

Thank you!

Hello @ngospelmedia!

You can simply check if your configuration settings are like in this guide: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope that helps you!

Thank you!

Hello @vanisticz!

I’ve checked your website and I can see that your featured images have the same size in both versions : desktop and amp.
Did you solve your issue?
If not, then then please provide more information about the issue, screenshots or a video and an example/link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello Mauricio!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

Hello Flavio!

Please make sure that the content in your website is not made with other builder than Composer. It could be a conflict issue.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Hope that helps you!

Thank you!

Hello @LKennedy!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

Hello @padix!

I’m glad that I could help you.
Let me know if you need further assistance.

Have a nice day!

Hello @padix!

Please edit the homepage with TagDiv Composer, scroll the page when you edit it with Composer, and you can edit the sticky header and the logo too.
Or check this video to understand where exactly you can find the sticky header and how you can modify it: https://www.screencast.com/t/vA8nj6T90x57
Make sure that the padding and sizes are the same as the normal header.

Thank you!

Hello Vincenzo!

Let the offset field empty with no space, no value and see the results: https://www.screencast.com/t/peVbVmUDE
When you use the special filters you should place the shortcode/element (flex block) in the desired template in order to have effect: https://www.screencast.com/t/26s82FuUvqBw
For example: if you have a category template assigned on all the categories you have ( global template), then it is very useful to use a special filter category – current category in order to display the posts from the current category. In this mood you won’t have the same posts on each category page.

Thank you!

Hello @elvisfrog!

Unfortunately, you can not assign manually a mobile header to a desktop header. But, you can assign the mobile header to the mobile pages you need to have that header or you can make it global if you need only one header for all you website.

Thank you!

Hello @PRAGRAN!

In order to avoid misunderstandings, then please provide more information about the issue, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.

Thank you!

Hello @gidantrip!

We will take in consideration your query.

Thank you for understanding!

Hello!

I’m glad that I could help you.
As I said above The Mobile Theme is a performance well optimized, but I’m sure you can optimize your website too with the both of the mobile version presented above.

However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello!

Edit your mobile version with the TagDiv Composer and upload the logo there too.
If the problem is still there, then please let me know which settings you applied.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @texnologia!

We’ve crafted a dedicated plugin that brings you all the eCommerce functionality you would ever need to run an online store. Called tagDiv Shop, this plugin delivers awesome enhancements for the WooCommerce functionality. You can install and activate it from the Newspaper Plugins Panel. Before using it, please make sure you’ve also installed and activated the WooCommerce plugin from the WordPress repository. The settings for product ratings are here: https://www.screencast.com/t/HvYWtQTY

Thank you!

Hello!

You can try to use WPML because it is a tested plugin with our theme: https://forum.tagdiv.com/using-theme-translations-together-wpml/

Hope that helps you!

Thank you!

Hello!

Please check our documentation here: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Hope that helps you!

Thank you!

Hello @maamag!

Please make sure you have the tagdiv Standard Pack plugin installed and active (Newspaper -> Plugins).

Let me know the results!

Thank you!

Hello @gidantrip!

You can use the flex block 1 or 5 which has that button.

Thank you!

Hello!

We will reply to you and try to solve your issues.
Please be patient!
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello!

I just replied in your own topic here: https://forum.tagdiv.com/topic/invalid-reply-from-server-endpoint-61/#post-424486

Thank you!

Hello!

This issue has been already discussed here, please check: https://forum.tagdiv.com/topic/invalid-reply-from-server-endpoint-error-after-destroying-my-older-server/
and here:
https://forum.tagdiv.com/topic/pre-designed-templates-tagdiv-cloud-library-invalid-reply-from-server-endpoin/

Hope that helps you!

Thank you!