Hello!

Yes, the link is right. Please consult the Envato guide here and you can see also how much does a 6 months item support extension cost: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Thank you!

Hello Ian!

I’m sorry, but then I do not understand your issue and what you’re trying to achieve there.
Please provide more information, explain in screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

If you want to have the fullwidth footer, then you can use the stretch row like this: https://www.screencast.com/t/bsbB5P97A

Thank you!

Hello @Peter_86!

Unfortunately, we do not have any option to achieve this at the moment.

Thank you for understanding and your nice feedback!

Hello Daniel!

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ ; https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you do not need Mobile Theme layout, then you can uninstall it and use other mobile version.

Hope that helps you!

Thank you!

Hello Ed!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you for understanding!

Hello Ed!

Yes, in our theme you can add a business account and one personal account.
For more information, please check our documentation here: https://forum.tagdiv.com/instagram-widget/

Thank you!

Hello!

I can see an error when I’m trying to see your posts which come from an external plugin.
So, the issue could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello!

The issue could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello!

Check if you have some errors in the console and consult your Google Adsense account first. Delete the cache, also from your browser and check if you do not have any ad block extensions.

If the problem is still there, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I found these articles about to improve cls
-> https://www.stanventures.com/blog/cumulative-layout-shift/
-> https://web.dev/cls/ -> https://web.dev/optimize-cls/
-> https://www.datadab.com/blog/fix-cumulative-layout-shift/
-> https://wp-rocket.me/google-core-web-vitals-wordpress/improve-cumulative-layout-shift/
-> https://forum.tagdiv.com/topic/to-high-cumulative-layout-shift-in-mobile-theme/
Hope these articles help you to reduce the CLS.

Or if you want you can make a request to the custom services: https://tagdiv.com/services/custom-services-page-speed-optimization/

Thank you for your understanding!

Hello!

This element wasn’t changed at all. There is no setting for height in that element.
Maybe you are looking for the element called Single background image where you can set the height too.

Thank you!

Hello!

However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello!

Please provide more information about the issue, screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please try to add this CSS code in the Live CSS:


.tdm_block_team_member .tdm-descr {
text-align: justify;}


Let me know the results!

Thank you!

Hello @kumarsundaram1964!

I can see that my colleague replied to you.
Please continue the discussion there.

Thank you for understanding!

Hello Ed!

In order to avoid misunderstandings, please provide more information about what you need to achieve, screenshots or a video in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

The search feature is looking after a post/page which can match the search results(the words you are typing in the search form). Do you have any issue with the search feature?

Pleas let me know, so I can help you.

Thank you!

Hello!

Please check if you have all the settings done correctly as here: https://forum.tagdiv.com/background-ads/
And the setting from above if it is not working.

Hope that helps you!

Thank you!

Hello!

We will take in consideration your query.

Thank you for understanding!

Hello!

Yes, you can change that like in your video, save the changes in the theme panel and it should change also in front end. When you edit the article with the TagDiv Composer, make sure you’ve added the element Single Post Share. Clear the cache and see the results.

Thank you!

Hello!

Please edit with tagDiv Composer the woo single post template and add the second button for add to card https://i.imgur.com/rasryAi.png this one is for external/affiliate product.
If this is not helping you, then please provide more information about your issue or a video.

Thank you!

Hello!

Unfortunately, we do not have any ETA yet.

Thank you for understanding!

Hello!

“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add the code there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes: https://www.screencast.com/t/q5O2JyqrF
This problem it can be caused if something interfere there when the WP Editor saves the content you added and the process can not be completed. Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also other possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/

Let me know the results!

Thank you!