Hello!

Please provide more information about what you want to achieve, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

A workaround there could be to edit the footer with the TagDiv Composer, select the last row, add a bottom margin from the CSS tab. So, in this mode, that slider will do not come over the content of the footer.

Thank you!

Hello!

Please provide more information about your issue, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello Ilona!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello!

Please edit that page with the TagDiv Composer, drag and drop the news ticker element where you need.

Thank you!

Hello!

Please provide more information about your issue, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

We do not have any ETA, but the latest version of the theme is 11.3.
This is weird, that’s why I recommend you to update to the latest version as soon as possible.

First of all, please make sure you have a full backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Delete and re-install the TagDiv Composer plugin, so you can be sure your plugin is up to date.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please check if you have some offset and limit for the posts in that element like in this one : https://www.screencast.com/t/RngayAsrra
Let the offset field empty with no space, no value and see the results.

Thank you!

Hello!

I can not access your website because I’m not logged in. Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

You should have it too, please check: https://www.screencast.com/t/Pa2c0BNz ; open the first arrow. Check this video to see how you can put it back: https://www.screencast.com/t/5zuLsMAlRt

For modal video pop-up, the post need to be a video type, to have featured video. Also, for example, if you use a Posts Loop or a Flex Block element, then you will have a setting for the video pop-up: https://prnt.sc/10cxaix

Documentation which can helps you:
– https://forum.tagdiv.com/featured-image-or-video/
– https://forum.tagdiv.com/video-playlist-2/

Thank you!

Hello!

Did you solve your issue?

Thank you!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3).
Delete and re-install the TagDiv Composer plugin.
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

This website isn’t made with Newspaper theme.
You can check our demos and choose one which can help you build faster: https://demo.tagdiv.com/select_demo/select_demo_newspaper/
For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello!

Unfortunately, there is no way to “convert” the pages because there is a conflict between TagDiv Composer and WP Bakery.
Please check our guide to know how to shift from WPBakery to Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
TagDiv Composer contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you for understanding!

Hello!

Please provide some screenshots or a video in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Try to add a shortcode with the Counter Numbers plugin. You will have the same steps as in this link: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/

Hope that helps you!

Thank you!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins too(11.3).
Delete and re-install the TagDiv Composer and tagDiv Cloud Library plugin.

If the problem is still there, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I can not access your screenshots.
For example, add a flex block in a post go to the filter tab of the element’s settings and from the dropdown category filter you can choose between: Single – More from author, Single – Related by category, Single – Related from tags.
So, for example Related from tags is displaying articles/posts which have the same tags as the article you are currently viewing. Also, you can set Related and sort it as Random for example.
Please note that you should place that flex block in a post template to have effect.

If you do not mean this, then please provide more information about your issue and your website link.

Thank you!

Hello!

This error ” Unexpected token % in JSON ” appears when you use page template overlay (https://i.imgur.com/Djega2t.png) and a default header.
A workaround and a correct way is to use a cloud template and this error won’t appear again.

Thank you!

Hello!

Please provide more information about your issue, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello Bob!

I recommend you to find, use and test other plugin with our theme which can be suitable for your needs.

Thank you!

Hello!

In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable/enable that setting like this: https://www.screencast.com/t/JaSHpq10Y
Documentation here: https://tagdiv.com/infinite-loading-for-single-posts/

Thank you!

Hello!

A workaround there could be to add a flex block or a posts loop element in order to achieve a pagination to your posts. Both elements have the option next prev ajax pagination.

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!