Hello!

Please take a look at your API key settings to be set like this:
https://prnt.sc/11g12b4 ; if still doesn’t work, then try to regenerate the key and try again.

Thank you!

Hello!

Unfortunately, for the cloud template, there is no settings to achieve that together, only separate.

Thank you!

Hello!

Please contact our custom work team and they will let you know about the estimation.

Thank you!

Hello!

The offset field should be clear and let it empty with no space, no value.
Please check if there is a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!

Thank you!

Hello!

Yes, it is working pretty good, please check: https://www.screencast.com/t/gcXGWsImPda
The page speed could be a problem there or some external factors like internet speed, that’s why maybe it is not loading so fast.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

I checked the links above and it seems to display the same ads in desktop and mobile.
Please clear your cache and try again.

Thank you!

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please continue the discussion in your own topic: https://forum.tagdiv.com/topic/how-to-remove-style-10-headers-shadow/
Do not create multiple topics with the same issue.

Thank you for understanding!

Hello!

Unfortunately, there is no option for posts loop to achieve this.

Thank you!

Hello!

My colleague will reply you as soon as possible.
Please be patient and continue the discussion via email.

Thank you for understanding!

Hello!

Yes, how I said above you need to add a flex block element like this one: https://www.screencast.com/t/w7rmv7Amu6x

Hope that helps you!

Thank you!

Hello!

Unfortunately, there is no other option to achieve this.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please check again if the plugin is active, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
We recommend using the WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let me know the results!

Thank you!

Hello!

Unfortunately, we have not tested the latest version and this is not our plugin.
For more information about this plugin please ask the developer who made it.

Thank you for understanding!

Hello!

I just checked your website and it seems to work just fine.
Please note that sticky columns will never work on mobile because they are displayed one under the other.
Please clear your cache and try again.

Thank you!

Hello!

My colleague replied to your email and solved your issue.
Please check and let me know the results!

Thank you!

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Hello!

I just replied in your own topic, please check: https://forum.tagdiv.com/topic/tagdiv-composer-58/
Please let’s continue the discussion there and do not create another topic with the same issue.

Thank you for understanding!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.

Thank you!

Hello!

Please check our documentation from here: https://forum.tagdiv.com/meta-info-modules-blocks/

Hope that helps you!

Thank you!

Hello!

Please check your own topic here: https://forum.tagdiv.com/topic/font-optimization/
I just explained you there how to use custom fonts files.

Thank you!

Hello!

Yes, please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!