Hello!
It seems you have Mobile Theme plugin installed and active, then you should add the ads in Newspaper -> Theme panel -> Mobile Theme -> Mobile ads -> Article ads.
Thank you!
Hello!
In the theme panel, if you access Theme colors -> General theme colors, then there is a setting called ” Theme accent color ” which changes the hyperlink text color and also various other elements which use that color: https://forum.tagdiv.com/theme-colors-introduction/
Hope that helps you!
Thank you!
Hello!
The theme comes with two preset default Google Fonts: Open Sans and Roboto.
You have also the option to use custom fonts files: https://forum.tagdiv.com/font-customization/
For the better speed, you need to compare those options and check which one is the best for you because this value may differ from user to user. My recommendation for you is to use the settings by default.
Thank you!
Hello!
For Single Post Template Default Pro you will have those options in flex blocks elements, in the Filter tab: Category filter -> single-more from author and single-related by category.
Thank you!
Hello!
Please edit the search page with TagDiv Composer and check if there is set up an offset in the Post Loop element.
Hope that helps you!
Thank you!
Hello!
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Edit that page with TagDiv Composer and you can edit that distance easily from settings or if you have some empty spaces, you can remove them. Drag & drop the row at the bottom of the page in the red area.
You can insert between them an empty row and you can set the width of the space there.
In your case, there you have a row which is split into 2 columns. If you will delete the elements from the sidebar, then you need to modify the layout of the row on 1 column not 2 columns. After this, the elements from first row including post content, title,etc will be centered in the page automatically.
Thank you!
Hello!
Edit the page normally and there you will find a setting in the right side:https://www.screencast.com/t/nKr3cv2eAdbE Please disable it.
From what you describe it seems you have installed Mobile theme plugin, so please uninstall it. If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Hello!
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you for understanding!
Hello!
Please clear all cache and try again.
We recommend using the WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello!
This issue is discussed already here: https://forum.tagdiv.com/topic/facebook-likes-and-instagram-followers-not-getting-updated-automatically/
Thank you for understanding!
Hello!
Please do not create multiple topics with the same problem: https://forum.tagdiv.com/topic/td-composer-warning/
Try to do what I suggested to you, if the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
Try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
After these steps, if the problem is still there, then please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Thanks!
Hello!
I don’t understand what you are trying to achieve, but that file is from the plugin which you use and it is not a tested one with our theme.
Thank you for understanding!
Hello!
Normally it should display correctly, because I tested and it is working well.
Please add once again the video embed in your article and make sure you add this one: https://prnt.sc/10d0w5n
Thank you!
Hello!
I searched about your email but I didn’t found any one from you.
Please resend the email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We are sorry about this inconvenience!
Hello!
It should work with both templates cloud or default. There should be something that could interfere over the template, that’s why deactivate the non TagDiv plugins and see the results in both cases.
Thank you!
Hello!
Did you solved your issue?
Thank you!
Hello!
Please check this topic because it could help you: https://forum.tagdiv.com/topic/low-scores-on-mobile-theme-amp-and-desktop-pagespeed-and-gt-metrics-optimize/
Thank you!
Hello!
Please check this guide: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If you still are not able to activate the theme, then we need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Thank you!
Hello!
Please edit that post with TagDiv Composer, click on the content area and you will find some settings like in this example: https://www.screencast.com/t/uYoShxe70f7
Thank you!