Hello!

Unfortunately, there is no settings to change the structure of that element.
Please resend the last 2 images because I can not see them.

Thank you!

Hello!

We will test it too and we will take in consideration your query.

Thank you!

Hello!

Yes, you can download and install because we didn’t face any issues.
I recommend you to make a full backup before, just to be sure.

Thank you!

Hello!

Unfortunately, there is no option to change the structure of the blocks.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

I’m not sure that plugin which you use it is working with our theme.
But, you can try to use also “Column text” element.
My suggestion is to solve this problem first: https://forum.tagdiv.com/topic/text-with-title-doesnt-work-anymore/

Thank you!

Hello!

First of all, we can not provide support for untested plugins.
And this is not an option in our theme, so you need to write some custom code there in order to achieve what you want.
If you are not able to solve this issue, then you can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they will find a way for you to write some custom code and make that to work.

Thank you for understanding!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Hello!

If you use Mobile Theme plugin and your page is made by TagDiv Composer, then that it is the problem.
And the solution it is described here: https://forum.tagdiv.com/the-mobile-theme/ -> https://imgur.com/H6fGo7X.

Hope, this is more understandable now.

Thank you!

Hello!

Try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Hope that helps you!

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/10-4-update-doesnt-work-with-woocommerce-and-stripe/

Hope that helps you!

Thank you!

Hello!

Unfortunately, you can not turn off AMP for a particular posts/pages.
If you are thinking about Mobile Theme, then to do this: https://www.screencast.com/t/nKr3cv2eAdbE, you need to edit the page normally and there you will find a setting in the right side.

Thank you!

Hello!

Please check these tutorials:
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
– https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/

Thank you!

Hello!

Please check on mobile viewport, select this option for the row in order to achieve what you want: https://www.screencast.com/t/ML4Fytg5wDb

Thank you!

Hello!

Please check this guide: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

If you add there only 3 ads once in every field, then it should work well.

Thank you!

Hello!

It should work like this: https://www.screencast.com/t/OQ8m0Bz2mqGv
Please make sure you have the latest update for the theme, wordpress and plugins.
Try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Hope that helps you!

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Yes, it could help. Please try and let us know the results!

Thank you!

Hello!

It should work like this: https://www.screencast.com/t/OQ8m0Bz2mqGv
Please make sure you have the latest update for the theme, wordpress and plugins.
Try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Hope that helps you!

Thank you!

Hello!

If you use Mobile Theme plugin and your page is made by TagDiv Composer, then that it is the problem. A solution for this could be to deactivate the Mobile Theme on that page. To do this, you need to edit the page normally and there you will find a setting in the right side:https://www.screencast.com/t/nKr3cv2eAdbE

If you want to use a mobile page, then you need to assign it. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit or what is your issue now because I see that you solved the issue with the font and the font is only Roboto.
Check this article too: https://forum.tagdiv.com/font-customization/

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello!

Unfortunately as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We cannot provide support for untested plugins.

Thank you for your understanding!