Hello!

Please use the workaround until we fix the issue. I will add this bug to our list again and tag it as urgent.

Thank you so much for understanding!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello!

I’m glad that I could help you!
Let me know if you need further assistance.

Have a wonderful day!

Hello!

Do not reply to your topic too much. We answer from oldest to newest and reply as fast as possible.
I see that you solved the issue, and the post appears on the category page. Please use the filter “current category” and leave the offset field empty with no value.

Thank you!

Hello Jose!

Some are set up in the tagdiv Composer; you need to change that text.
Otherwise, you can try the gTranslate plugin.

Thank you!

Hello!

You should identify the template you are using on your posts.
We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Please note that you need to use cloud templates to edit them with the tagDiv Composer.
We recommend using cloud/PRO templates to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features; please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello!

Check if you have the revisions available for that post: https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello!

You can use only some CSS code or add them manually in the post’s title.
Unfortunately, we don’t have this option in our theme.

Thank you for understanding!

Hello!

They are old, prebuilt websites, and other customers are using them.
You can import a blank template, add every element manually, and apply customization to the element’s settings. Most of them can be recreated with the cloud template.
Check out this video about how to create a website from scratch: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Hello!

Your website is in maintenance mode. What exactly is the issue there? Can you please provide more information about your issue?

Thank you!

Hello!

This will require custom work, which is not covered by the support team.
For customization and other services, contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello!

I recommend using the Gutenberg editor.
You can create a form for that using the tagdiv Composer: https://forum.tagdiv.com/create-frontend-submission-form/

Thank you!

Hello!

Please note that you need to use cloud templates to edit them with the tagDiv Composer.
We recommend using cloud/PRO templates to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features; please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello David!

You can use the modal popup shortcode with a modal page that includes the login shortcode or create a custom one using an extra plugin. Do you use the Mobile Theme plugin? https://forum.tagdiv.com/login-how-to-enable-user-registration/

Thank you!

Hello!

Delete this SVG code: https://app.screencast.com/QWNPapJfp2qG7 and the momentum text can be found in the General tab.

Thank you!

Hello Tom!

Which shortcode do you use for the slide? Can you please provide more information about your issue?

Thank you!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Unfortunately, you can’t change the categories from that shortcode.

Thank you!

Hello!

1. It’s global and the code shouldn’t be found in the Custom CSS from the theme panel.
2. Uninstall the Mobile theme and AMP plugins.
3. Try to disable this option: https://app.screencast.com/uKDvHvO5wGnCh, save and check again.

Thank you!

Hello!

Delete that SVG code and try again.

Thank you!

Hello!

We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

It’s there! Please copy-paste the link manually.

Thank you!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello!

Make sure this option is unchecked on mobile: https://app.screencast.com/mT5cVAwXdGGOv

Thank you!

Hello!

Use a shortcode that has an option to add the icon. For example, you can add an icon box, or you can add an inner row and 2 elements like an icon and inline text or title.

Thank you!