Hello!

Unfortunately, there is no settings in our theme to achieve that.

We are sorry for the inconvenience!

Hello!

That’s strange. Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Try to see if you can find those by accessing Newspaper -> Theme panel -> Translations -> Translations. There you can find a list with some words that you can translate in the right side of every words.

Thank you!

Hello!

If you sent an email, then my colleagues will reply you as soon as possible.

Thank you!

Hello Adrian!

Edit the homepage with TagDiv Composer, access Website Manager, click on main menu, and there you should find a shadow option in the element’s settings. You need only to delete the value from there.

Thank you!

Hello!

Unfortunately, there is no setting to modify the font from our theme elements for this widget.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

In our theme, this menu is looking like this and you have the possibility to add a photo or to make the background color more transparent.
Unfortunately, for what you need, there is no setting to achieve that and this will require custom work which is not covered by the support team.

Thank you!

Hello!

If you don’t need a demo, then you don’t need to install it. You can choose to build your website from a blank page, or you can choose to install a demo an build your website based on a demo which you like.

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

For this you need to write the CSS code and paste it in theme panel because this is not modifiable from our theme.

Thank you!

Hello!

Your website in under construction. Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Yes, if you set 1920px, the image is always loaded in 1920px, even if you have a small laptop.
Full size is uploading the original file. If you want to reduce the size of the file, you can compress it before uploading.

Thank you!

Hello!

As long as your new category has the name “Featured” and the slug “featured” it will work exactly the same as the original featured category which you delete it.
Unfortunately, on the single cloud templates the featured category is no longer excluded like it was on the default templates. Everywhere else, it should be hidden because I have tested it on my end.

Thank you!

Hello!

I’m not trying to sell you something.
It is just a recommendation if you want someone to write a custom code for you. Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/, we are not obliged at support to provide any customization which include custom code.

Thank you for understanding!

Hello!

Check this topic because it could help you: https://forum.tagdiv.com/topic/help-with-block-5-title/

Thank you!

Hello!

We will take in consideration your query.

Thank you for the request and proposal!

Hello!

Please make sure your WordPress, TagDiv plugins are up to date.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello!

Unfortunately, we don’t have such an option for your issue.
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello Arun!

We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!

Thank you!

Hello!

Please check this topic because it could help you: https://forum.tagdiv.com/topic/analytics-in-amp-pages-is-not-working/

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Unfortunately, there is no option, but you can contact our custom work team here and they will help you: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please note that you need to have a cloud/PRO template in order to edit with TagDiv Composer plugin.
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

The images are cropped automatically for the blocks, that’s why you can disable the thumbs you are not using. Set up your thumbs from Newspaper -> Theme panel -> Block settings -> Thumbs on modules/blocks. If you deactivate a dimension from there, next time when you will upload an image, it will not be resized to that dimension.
After changing the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thank you!