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Bettina
tagDiv Staff

Hello!

It seems the database settings are not imported anymore.
Check also this article from here and give it a try: https://themeisle.com/blog/wordpress-staging-site/
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Check this video : https://www.screencast.com/t/9yOmmoMZ
If you have an inner row, just drag and drop the element till you see the orange box, then align it.
Also, you can check our guide here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello!

We was talking about this here: https://forum.tagdiv.com/topic/shoping-cart/.

Thank you!

Bettina
tagDiv Staff

Hello!

It seems to be a plugin conflict. Did you try to deactivate ALL plugins except tagDiv ones, also if you are using cache plugin, deactivate them, clear all cache and try again?
If this problem is not solved after that, then we need to take a look, see what happened there and what to be done.
Please contact us via email at contact@tagdiv.com and provide admin url and credentials and a link to this topic in order to identify you.

Thank you!

Bettina
tagDiv Staff

Hello!

All seems to be alright. Check also about some external plugins which you use.
Sometimes some unoptimized plugins can be the cause of the memory.
Also, you can try to increase Wp memory limit.

Thank you!

Bettina
tagDiv Staff

Hello!

We was talking about this issue right here in this topic: https://forum.tagdiv.com/topic/how-to-use-first-image-in-an-article-as-post-thumbnail-featured-image/#post-384844

Thank you!

Bettina
tagDiv Staff

Hello!

For cloud templates there are 2 files that you need to modify:
1. td-cloud-library/state/single/tdb_state_single.php [line 123] -> Here the information related to the featured image is processed.
2. td-cloud-library/shortcodes/single/tdb_single_featured_image.php -> This retrieves the processed information from above file and displays it.
For thumbnails on modules there is one file
td-composer/legacy/common/wp_booster/td_module [line 276].
Some modules use another file found in
td-cloud-library/includes/tdb_module.php [line 248].
Hope that helps you somehow!

Thank you!

Bettina
tagDiv Staff

Hello!

You can adjust the footer logo by editing the page with TagDiv Composer, click on the logo and you will find in the element’s settings. Or, you can set up the sizes when you upload your image on media.
Please try it and see if that make a change for CLS.

Thank you!

Bettina
tagDiv Staff

Hello @twoodman!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Bettina
tagDiv Staff

Hello!

We have a guide how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you choose another way, for example ftp/cpanel you shouldn’t encounter any problem.
Please try and let us know the results!

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.

If you want our team to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, in our theme isn’t any setting to do that or any tested plugin.
We are sorry for the inconvenience!

Thank you for your understanding!

Bettina
tagDiv Staff

Hello @duck1970!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no setting to do what you need with “Read More” button.
But, a solution for this could be a setting to break the article after a paragraph by editing that post, add a page break: https://www.screencast.com/t/ei6D7vUypqU and it will split your post content into multiple pages like this: https://www.screencast.com/t/iEMpESZMqZQG

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

The only one solution could be to edit a post and set the image like this: https://www.screencast.com/t/hOctdrMgZTW
In our theme isn’t a setting to do this automatically for each post.
After that, make sure that you have activated the proper thumbs, in order to show the featured images properly.
This can be found in here: https://www.screencast.com/t/N18dR3qZrh

After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thank you!

Bettina
tagDiv Staff

Hello!

The images from screenshots don’t work. If you use cloud template then you can not set it up a font for entire site because there are some elements which have their own font.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

1. You can change the text from the right side by accessing Newspaper -> Theme panel -> Translations -> Translations. Search the word there and change it.
2. You need to modify the login modal with code to be suitable for you.
Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Bettina
tagDiv Staff

Hello!

Please edit that page with TagDiv Composer and set the font from the element’s settings.
Verify if there is the same font which was set it up by you.
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

I checked your website and it seems you have those article: https://www.screencast.com/t/FAD0d9who
Do you have more than 4 articles?
Then please edit the element called “Posts Loop” and set up your offset = 0.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check if all boxes are green by accessing Newspaper -> System status.
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

Edit your page for mobile from Website manager and you can add the element with TagDiv Composer how you set up for desktop version. Check this screenshot below: https://www.screencast.com/t/CL2K8yIwRGR

Thank you!

Bettina
tagDiv Staff

Hello!

When you edit the page with TagDiv Composer you can select the zone and add which element you need there also you can adjust them to fit in that place.

For the search to main menu, there is an element called “Header live search”. You need to edit the page with TagDiv Composer and add this element in your header.
Please note that you need to have a cloud header template in order to modify it.

Thank you!

Bettina
tagDiv Staff

Hello @wsg2021!

Edit that page with TagDiv Composer and check if the image size is correct or not, then set it correctly. Also, you should upload again the image in full size and set it again.

Thank you!

Bettina
tagDiv Staff

Hello @rvandaalen!

You could test both situations and see which one suits you the best.

Thank you!

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