Hello!

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello!

I’m sorry for that.
You can have a great score, but it needs some adjustment and optimizations.
We know that page speed is very important, and we try to optimize the theme as much as we can, so you can have a great score with less optimization than before.
However, page loading speed can depend on many factors, and each website is unique from this point of view.
A great solution is to use the Google PageSpeed Insights tool, so you can see exactly what you should optimize on your website.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you for understanding!

Hello!

I see that my colleague replied to you via email.
Please continue the discussion there.

Thank you so much for your understanding!

Hello!

Please address the issue to the LiteSpeed developer or change the cache plugin.
The CSS Analyzer is deprecated.

Thank you!

Hello!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Hello!

I do not understand what you would like to say. Can you please explain?

Thank you!

Hello!

Unfortunately, no. But we will take into consideration your query.

Thank you for understanding!

Hello Kent!

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
More information about the new blocks:
– https://forum.tagdiv.com/modules-builder-newspaper-theme/
– https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/
– https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello!

Edit the homepage with the tagdiv composer, click on that block, and check the settings from the left side. I think you use Flex Block 2, so there are some settings for the title length in the general tab and title space in the layout tab.

Thank you!

Hello!

No. I do not recommend it. You can use any extra plugin that is not tested with our theme but please take care of a future plugin conflict.
This will require custom work, which is not covered by the support team.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.
Disable the cache to see if the problem is because of the cache.

Thank you!

Hello!

Yes. Deactivate the header and footer as well if they are cloud templates(PRO).

Thank you!

Hello!

We recommend the Wp Super Cache plugin.
There is all about the DOM. Which means you need to have less elements into that container or row, as such on that page. I can suggest you only to take care of how many elements you use on that page. You can try to use a cache plugin or a plugin which can minify the page or combine some elements in order to reduce its size.
To increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
– https://www.xtechkr.com/optimize-newspaper-theme/
– Check those guides : https://web.dev/lcp/ – > https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> > https://wp-rocket.me/google-core-web-vitals-wordpress/improve-cumulative-layout-shift
– https://forum.tagdiv.com/topic/to-high-cumulative-layout-shift-in-mobile-theme/
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello!

In the tagdiv Composer builder: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello!

You should activate the plugin to disable the cloud elements first and then deactivate if you want.
You should set a default header from the theme panel settings.

Thank you!

Hello!

You can use the default templates by using the Standard Pack plugin and set up the logo in the theme panel settings.

Thank you!

Hello Jakob!

Please contact us via email and provide all the required information, so we can check the issue you have there and try to help you.

Thank you!

Hello!

Unfortunately, no. You can only use cloud templates that are fully editable with the tagdiv Composer, and they need the Cloud Library plugin as well.

Thank you!

Hello!

1. That notification still remain there. This is a known issue and the opt-in builder is fully updated.

2. This seems to be a caching issue. Clear all the cache or disable all the caching tools to see if the issue is still there or not.

3. I can see it is the same responsive template.

Thank you!

Hello!

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options. We no longer recommend using AMP because it is deprecated https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp

This is a known issue and the opt-in builder is fully updated.

Thank you!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Please save the settings, clear the cache and try again.

Thank you!

Hello!

Edit the homepage with the tagdiv Composer, click on the first block, you can see the row written above, click on the row and here you should change the value to reduce that space: https://app.screencast.com/V8nVL7GG3UAdT

Thank you!

Hello!

It is a menu that will highlight the page you are on as an active item. You can edit the page with the tagdiv composer and delete that element.

Thank you!

Hello!

Unfortunately, no. Sorry!

Thank you for understanding!