Hello @Kaino!

Did you update the theme manually or automatically? https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello Bhanu Srivastav!

Edit the homepage with the tagdiv Composer, click on the mobile viewport: https://app.screencast.com/JBjQfi2ZDQYb0
You can drag & drop the elements there in the columns as you like: https://app.screencast.com/EFQi0bSEe2XIo and apply those settings from the screenshots provided. There you should write “auto”. Or you can set for each column the percentage you would like, for example: 25%, 50%, 25%. Please note that you should apply the change to the mobile menu sticky: https://app.screencast.com/ZifloqbIxB9gz or you can copy-paste the entire row. Right-click on the row already modified -> copy, go to the mobile menu sticky, click on the row word, right-click paste after. Delete the first row.

Thank you!

Hello!

Use the blocks that can control the image height/width, for example: https://app.screencast.com/Oq0fL7mg7pHdx

Thank you!

Hello!

This code creates the shadow: https://app.screencast.com/3tp7JEMVTKfsn

Thank you!

Hello!

If you want to use other schema than the one from the theme, then you can deactivate this option. So, there could be only one available. The schema from our theme is a basic one, so you should use a schema from your SEO plugin. Check this guide: https://yoast.com/help/implementing-schema-with-yoast-seo/

Thank you!

Hello!

I’m glad to hear that.

Have a nice day!

Hello!

You should specify the post type of your CPT and no other filter. Can you please provide more information about the settings you’ve applied?

Thank you!

Hello!

You should create a new page normally when you access the Pages -> Add new page. Then set it like this: https://app.screencast.com/7Tq2UvsC512y4
No other settings are required. It should work well.
Please try and let me know the results.

Thank you!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
I will help you as soon as possible.

Thank you!

Hello!

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello!

We will take into consideration your query for the future.

Thank you for understanding!

Hello!

Duplicate the template(Dashboard -> Cloud Templates), change the name, add the changes(in your case delete the ads) and apply it on your special posts manually.

Thank you!

Hello!

Unfortunately, no. It could be a conflict there.

Thank you!

Hello!

If you deactivate the WP Rocket, then the issue is solved. Right?

Thank you!

Hello!

Please choose multiple columns for the row/inner row. For example in footer should be 4 columns: https://app.screencast.com/PDbmwDXmKtrCX
Drag and drop the elements in each column.

Thank you!

Hello!

Do you use the latest update of the theme and plugins?
Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Hello!

Did you set up the homepage like this: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ ?
Make sure you do not have the Mobile theme plugin.
If you can’t handle to solve this issue, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello Aline!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
I will help you as soon as possible.

Thank you!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
I will help you as soon as possible.

Thank you!

Hello!

Make sure this option is enabled: https://app.screencast.com/3YzpAZLKgj0as save the settings, clear the cache and check the results.

Thank you!

Hello!

You can upload a cloud footer template for example(default pro demo), so you can edit it easily with the tagdiv composer. Or you can change that only in the Appearance -> Widgets -> Filter(Footer).

Thank you!

Hello!

I’m sorry to hear that.
When you create that menu, you can add custom links (not pages or categories), and in the URL field, you can add “#.” In this way, the page won’t be redirected to a new link.

Thank you!

Hello!

There is no setting in the theme to achieve that.
The support team does not cover custom work required to change the functionality of our elements.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello!

Did you try to uninstall the mobile theme and AMP plugin?
I said that the issue with the opt-in builder is a known one, and it will be fixed in the next update. The opt-in builder is already updated; do not worry. That notification is a problem.

Thank you!