Hello @desatec !

This seems like a caching issue. So, please make sure you do not use any caching tools, deactivate them, and check the results.

Thank you!

Hello!

You should edit the CPT with Gutenberg; scroll down, and there you can find the custom fields and, on the right side, the value of them.

Thank you!

Hello @jamshid !

Unfortunately, it was not implemented to work with the table of contents. But I will add this improvement to our list.

Thank you!

Hello!

It should work if you change the value of the tdb-location-complete field.

Thank you!

Hello!

Can’t you add the custom field value directly in the format you need there?

Thank you!

Hello @jamshid !

Did you select the Standard Format? I can see that you have not added any images in your smart lists. Make sure you have the latest update of the theme and that there is not a plugin conflict. Deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

You can hide every element from the CSS tab: https://prnt.sc/1FJiMub9ke4s for each viewport: https://www.screencast.com/t/XDQJedlggSB
Add the element twice, apply the settings for the mobile as you want(place it where you need in your case), and hide it on desktop. With the second element, you can do the same and hide it on the mobile viewport.

Thank you!

Hello @jamshid !

Do you mean the featured image of the article or of the smart lists?
https://forum.tagdiv.com/featured-image-or-video/
https://forum.tagdiv.com/smart-lists/

Thank you!

Hello!

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello @jamshid !

Sorry. I meant Gutenberg not Composer.

Thank you!

Hello @jamshid !

When you edit your article with the tagdiv composer, do you include images?

Thank you!

Hello @Saiyuke !

This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello @Zanarella!

Please follow this guide of the several situations for this error: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

I hope that helps you!

Thank you!

Hello!

You can use a mobile page that has different content than the desktop one, or you can have two elements with different settings and hide them on the other viewport. The element with the mobile settings can be hidden on desktop and reversed.

Thank you!

Hello @desatec !

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

I’ve added this request to our improvement list, so our developers can solve the SEO issue.
The support team does not cover custom work required to change the functionality of our elements.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/, and they can find a solution for your needs.

Thank you!

Hello Ken!

You can change it from here: https://app.screencast.com/7CiXJyqWbcHoq

Thank you!

Hello @radupaulstefan !

Edit an article with the tagdiv Composer and make sure you do not have 2 elements that display the featured image(Single Post Featured Image). Scroll down and check at the bottom of your article too.

Thank you!

Hello Andrei!

Yes, by using a custom module template: https://forum.tagdiv.com/modules-builder-newspaper-theme/
Create a new custom module template from Cloud Templates -> Modules.
On the homepage, you should add this element and select your custom module created from this dropdown: https://app.screencast.com/HkE4twhMYIwel
Documentation here: https://forum.tagdiv.com/modules-builder-newspaper-theme/

Thank you!

Hello!

Unfortunately, we haven’t tested any plugins for this. Sorry!

Thank you!

Hello!

If you can provide the credentials of your website, then I could check this issue too.

Thank you!

Hello!

Strange! It should work well.
We would like to investigate the issues you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

These links https://app.screencast.com/8f4WmZmXEFxTq doesn’t have a href because it will lead you to another page and we wanted to keep the loading of the video in that section.
I will add this request on our improvement list.

Thank you for understanding!

Hello!

I’ve tested this issue and for me it works well. Check all the settings for the featured video here: https://forum.tagdiv.com/featured-image-or-video/
Please update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Which plugin do you use?

Thank you!