Hello!

Edit your homepage with TagDiv Composer, scroll till footer, click on the popular posts and you can edit the settings there. Delete the post IDs from here: https://app.screencast.com/UBiSRvsYXqXM1

Thank you!

Hello @discovermh !

The latest version of the Newspaper theme is 12.6.7. I have no other information about the next update. Sorry!

Thank you!

Hello @Sudhin!

I’ve already replied to you here: https://forum.tagdiv.com/topic/help-me-remove-this-white-space/#post-513391

Thank you for understanding!

Hello @Sudhin!

Please make sure you have the latest update of the theme and plugins because we fixed some issues with them.
You can choose and find a solution here: https://forum.tagdiv.com/topic/unused-css-2/
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello!

Please provide some screenshots with the settings you’ve applied there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Strange. I could take a look and let you know what can be done there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Please update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/
Do you remember to set the wrong width somewhere? Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again. If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

You need to assign a cloud template in order to edit it with the tagdiv composer.
Set it as global from Cloud Templates.
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello!

The posts list is used to display the user listings: https://forum.tagdiv.com/use-posts-lists-shortcode/
Display them with flex block shortcode and set the post type: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello!

Go to Opt-in Builder -> Subscriptions -> Plans: https://app.screencast.com/yUW9yWil2IXif
Hover over the plan you want to edit and click “Edit”.

Thank you!

Hello!

Strange. I could take a look and let you know what can be done there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @Ericky !

Unfortunately, we have no features like this in our theme.

Thank you for understanding!

Hello!

Scroll up and here you will find the settings: https://app.screencast.com/GgyByHhTWsqxT
Please note that you should edit a single post template with the tagdiv Composer: https://app.screencast.com/tWoV94HkfUJGR
If you edit a homepage, then you have this setting as well on a flex block shortcode: https://app.screencast.com/chYIC063KcvDZ

Thank you!

Hello!

Please check if you do not have any paddings setup in the CSS tab of the row/element.
We have some RTL demos that were created by hand for this purpose using custom code: https://prnt.sc/ccPYeDT6mvKv Unfortunately, there is not a RTL feature in our theme.
So, you can correct any other demo in the same way.

Thank you!

Hello!

If you want to disable the article schema from the theme, then here is the option: https://app.screencast.com/tIYpP04owmJF7

Thank you!

Hello!

No. You should use cloud templates. In No preloading option, the theme will make an Ajax request on each click on a filter. After the request is made, the theme is using a browser cache to store the result and not make an additional request for the same resource until the page is reloaded.

Thank you!

Hello!

I’ve already replied to the previous topic.

Thank you!

Hello!

I could not access your website because it gives Error 1001 DNS resolution error.
Please address this issue to your host provider.

Thank you!

Hello!

We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A
You should adapt the RTL from the Composer settings or CSS code because we do not have the RTL feature in our theme.

Thank you!

Hello!

No, and we didn’t test this ad system with our theme.

Thank you!

Hello!

Unfortunately, you have no option to exclude those posts. Assign only one category to your posts.

Thank you for understanding!

Hello!

Unfortunately, there is no option to display the description of the criteria, and this cannot be done with CSS code.
This will require custom work, which is not covered by the support team.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello!

You can find it here: wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php

Thank you!

Hello!

The 503 error occurs when your website server cannot be reached – i.e., the server is unavailable. Check this guide: https://themeisle.com/blog/fix-503-error-wordpress/#gref
Please address this issue to your host.
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello Aline!

I see that you have no image element in those modules. Edit the modules and check again.
If everything is set up and you set the images as well, then make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!