Hello @amnaymag!

Hover over the Mobile Template, select Yes, and choose No Mobile Template. Alternatively, utilize the tagdiv composer to alter and personalize the mobile template.
The global tag means that a single template will be assigned to all your articles. But, also, you can go to each article and choose another template as well.
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Hello @amnaymag !

Unfortunately, there is a known bug. Please set the WordPress language in English till we fix this issue.

Thank you so much for your understanding!

Hello @amnaymag !

In the single cloud template, please use the element called ” Single Post Modified Date “.
In the homepage for example, you can use the flex block builder element using a custom module that have the element called “Module Date” -> https://app.screencast.com/zVWMZcnLiaaZW
Documentation here:
– https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/
– https://forum.tagdiv.com/modules-builder-newspaper-theme/
– https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

The answer is here: https://forum.tagdiv.com/topic/newspaper-%ed%85%8c%eb%a7%88-%ec%89%bd%ea%b2%8c-%ec%88%98%ec%a0%95-%ed%95%a0-%ec%88%98-%ec%9e%88%eb%8a%94-%eb%b0%a9%eb%b2%95%ec%a2%80-%ec%95%8c%eb%a0%a4%ec%a3%bc%ec%84%b8%ec%9a%94/

Thank you!

Hello!

Do you need a subscription plugin? Read all about the Opt-in Builder plugin here: https://forum.tagdiv.com/tagdiv-opt-in-builder/

Thank you!

Hello!

You can use a license key for one single product(website). For the other domains/sub-domains, please consider buying another license key. There are two places for a license: one can be used for staging, and the other is for the live version of your product/sub-domain/website. If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
If you use it on subdomains that are a part of your product or wp multisite, you could use the same key.
Check this thread for example: https://forum.tagdiv.com/topic/sub-domains-installation/

Thank you!

Hello!

Was it broken before, too? Please provide more information about your menu structure from Dashboard -> Appearance -> Menus and the menu displayed on your website.

Thank you!

Hello!

Use a padding on that button in the tagdiv Composer, CSS tab and see the changes.
If you can’t handle it, then I can try to help you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

There is a known issue regarding the smart sidebar in the latest version.
I hope we will fix it as soon as possible.

Thank you for understanding!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Do you want to install the demo with content or without content?
Did you try again? It could be from the internet connection.
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options. We no longer recommend using AMP because it is deprecated https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp

Thank you!

Hello @Ericky!

Are you sure that those options are affecting the space there? Please do not use them anymore or fix them by using the tagdiv Composer.

Thank you!

Hello @theheritagelab !

Please check the child theme then. It could be a problem of compatibility.
Check the difference between the staging site and the live site.

Thank you!

Hello @theheritagelab !

Those other issues could be from that option. Please make sure it is disabled and you’ve deleted the cache. Also, it could be from a plugin conflict as well.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Hello @theheritagelab !

Unfortunately, yes. Please check here the explanation: https://app.screencast.com/UruyN5sbct7gT

Thank you!

Hello!

You have 2 domains that have the same key active there. You can use a license key for one single product(website). For the other domains/sub-domains, please consider buying another license key. There are two places for a license: one can be used for staging, and the other is for the live version of your product/sub-domain/website. If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Hello Hans!

There are no more options: https://forum.tagdiv.com/more-articles-box/
You can write some custom CSS code if you want to customize it: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hello Hans!

Check this thread: https://forum.tagdiv.com/topic/more-articles-box-is-not-shown/

Thank you!

Hello!

Unfortunately, no. There are no settings for that and it needs some implementations. This will require custom work, which is not covered by the support team.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello!

If you use default templates, then make sure you have the Standard Pack plugin installed and active. Try to update the WordPress and PHP version.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Hello!

That is the guide of the Newsletter plugin from the Newspaper theme.
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Read this guide: https://forum.tagdiv.com/the-newsletter-plugin/

Thank you!

Hello @andres1492 !

It will translate the menus as well. Add the text with the title element in your header, click on edit content, and add the shortcode like this: [gtranslate]. In Settings -> GTranslate, select the languages you need to translate.

Thank you!