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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,

Please check this setting: http://screencast.com/t/KsHl8csq

Thanks!

Bogdan B.
tagDiv Staff

Hello,

Please make sure you download the full theme package from envato, and you will find the demo sliders inside the archive: http://screencast.com/t/d9LCfi7C

Thanks.

Bogdan B.
tagDiv Staff

Hi,
Sorry, there is no such option available. I will add this as a suggestion for future updates though.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

This is a simple issue to resolve. Please update your mobile theme plugin and the error will go away. Download the latest theme package from envato and install the mobile theme plugin from there.

Thank you!

Bogdan B.
tagDiv Staff

It could be possible but the support increased ever so greatly since a couple of months back and we simply cannot provide any custom work as there is barely enough time to answer everybody. Please understand that we try to help as much as we can but untested plugins are not part of the theme support and their implementation represents custom work which we cannot provide. We try to help out where we can but we also have to stick to the rules.
Sorry for the inconvenience and thank you for your understanding.

Bogdan B.
tagDiv Staff

Hi,

Our theme has a related articles element that can be activated from the theme panel: https://forum.tagdiv.com/related-articles/
I can’t say for sure about any other related articles. We only tested the one that we created.
We have not tested the matched content from adsense so there is no solution we can provide in this regard. Maybe some of our users who have matched content can help.

Thank you!

Bogdan B.
tagDiv Staff

No problem!

Bogdan B.
tagDiv Staff

Hello,

It could be that the code was changed in that particular part of the theme. Unfortunately this is the case with untested plugins. The code changes and they could become not functional anymore. For tested plugins we always make the proper adjustment in the theme for theme to work even if the code gets changed. Unfortunately we cannot do this for untested plugins as well. sorry. Maybe one of our users who has disqus working in the current version can help out

Thank you!

Bogdan B.
tagDiv Staff

Any css code should go in the theme panel-> custom css box: http://screencast.com/t/qCg3Drxp
You will also have to change the image and the category name in the code like this example:

.category-my_category_name_here .td_category_template_8 .td-category-header {
background-image: url("my_image_here");
background-repeat: no-repeat;
background-size:100%
}

Thank you!

Bogdan B.
tagDiv Staff

Hello Nancy,

Pleas make sure the image is present in the url you specify. The url seems ok but you also need to make sure the image is present in the destination. Here is an example ad you can use instead. It’s from an extrenal source so it should work on your end as well just as a test:
<div class="td-all-devices"><a href="#"><img src="http://bigmobile.com/wp-content/uploads/2014/08/728x902.gif" /></a></div>
(this is another code which targets all devices, not a specific viewport)
If you still have trouble with the ad, please provide a link to your site so I can inspect the ad and see why this happens.

I hope this helps.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

you can add this code in the theme panel->custom css box to limit the menu size and add a scroll to it:
.menu-item-125 .sub-menu{
max-height:400px;
overflow:auto!important;
}

result: http://screencast.com/t/y91qBEnvjQ

Thank you!

Bogdan B.
tagDiv Staff

Hello,

It seems you are using category template 8. That particular category has a transparent header so you can see the background behind it. If you want to only have an image inside the transparent box it will reuqire customization. Please follow this topic to see how it can be done: https://forum.tagdiv.com/topic/category-box-changing-the-bg-photo/

Thank you!

Bogdan B.
tagDiv Staff

Well, the theme support is here to help but we cannot do your work for you. We will answer any questions you might have in creating your site, but we cannot do it for you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

I’m not sure what the related posts widget is. It does not seem to come from our theme though. Please use theme elements and add a block on your sidebar using our theme widgets for the widgets area of WP. The plugin could not be compatible with the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately if there is no setting for your preference it has to be done through coding. It;s true wordpress and themes do not require coding skills but this is available if you only use the theme and wordpress settings. If you plan to move things around you should be aware that in almost all cases this requires coding.

1. The ratings are added at the bottom of the posts on each post template in particualar. Here is where the code is found: http://screencast.com/t/L6XqhzRkG

2. The summary will automatically display below the title as the rest of the reviews if you do the customization properly: http://screencast.com/t/6p3Fs1Fq

3. You can write pro’s and cons in the description filed below the review. Here it is on the back-end: http://screencast.com/t/XmbCPOmJZs

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately you cannot divide a block in 3 separate sections and have each one show posts from a specific category. The theme blocks do not work like that. You can filter multiple categories in the blocks but you cannot add a specific category to a specific section. Please use this guide to filter your blocks: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please use this css code to reduce the top margin on the homepage:
.home .td-main-page-wrap{
padding-top: 0!important;
}

Add the code in the theme panel->custom css box

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately the grids do not work like that. The grid is a single whole element. It cannot be split into sections filtered differently. I will add this as a suggestion but i cannot promise anything though. The development team decide what gets implemented in the theme.

Thank you!

Bogdan B.
tagDiv Staff

Well not in the css. Please check the theme panel under footer settings: http://screencast.com/t/rxv8mPxpCbxJ
If the option is not there please contact us via email at contact@tagdiv.com and provide wp-admin so wer can login and investigate where this comes from.

thank you!
Bogdan B

Bogdan B.
tagDiv Staff

Hello,

Please follow this topic to learn how to add a new post format:
https://forum.tagdiv.com/topic/custom-post-formats/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The tested and recommended plugin is wp super cache. Please use this guide to set it up: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Bogdan B.
tagDiv Staff

Hello Nancy.

Please read the ad section of our documentation to learn about the different ad spots our theme provides: https://forum.tagdiv.com/header-ads-adsense/
Here is the guide needed for using different ads than adsense: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You should use google’s page speed test: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fmini85.com%2F&tab=desktop or gtmetrix and use the suggestions provided there. You can use this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
as a note on speedbooster: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Bogdan B.
tagDiv Staff

Hello Gareth,

Sorry but the only way you can display a 720 px ad is to remove the sidebar. With a sidebar the with will always be 696 pixels. Out theme width is not dynamic and the theme was not created with a dynamic width in mind. There is no simple solution to this problem as the theme elements will need to be adapted to the new width . each theme element depends on the theme’s fixed width.

Thank you!

Bogdan B.
tagDiv Staff

Do you maybe use wordfence? Please disable it if you use it. If not, then please contact us via email at contact@taghdiv.com and provide wp=-admin so we can login and investigate the issue. Please also include a link to this topic so we can identify you.

Thank you!

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