For the moment there is no such plan. If this request will grow in popularity we will consider adding it in.

Thank you!

Hello,

This is because the theme does not load the other font weights: http://screencast.com/t/Pk1SBGMir3Pe
If you want to load other font weights you will have to load the font using css to load all the font weights if they are available from google that is: http://screencast.com/t/pPe7HMgzpcV9
You will have to use css to load the fonts like so: https://forum.tagdiv.com/topic/problem-with-font-on-post-page/

Thank you!

Hello,

Unfortunately there is no setting to do so, but you can change the theme code and place it in the sidebar.
Every post style has 2 files that correspond to it. A single-template.php and a loop-single.php file numbered as the post styles. You have to remove (cut with ctrl+x) this code from the loop-single files: http://screencast.com/t/fQt1jPSXCf6 and place it in the single-template files in the right sidebar “case” right above or below the sidebar depending on your prefference. I added it above the code for the sidebar:
http://screencast.com/t/hyfGkM06Vm
result: http://screencast.com/t/obeGWxzHEi

Thank you!

We understand and we will try to do so, but unfortunately RTL requires much customization and in most cases it requires a good amount of time spent and since we are a small team and do not have a customization department, it is very difficult for us to tackle such tasks.

Thank you for your understanding.

Hello,
Here is an example of header style 10 and a big logo: http://demo.tagdiv.com/newspaper_cars/
Header styles 9, 10 and 11 will show the logo in the exact dimension you upload it in.
You cannot enlarge an image using css without losing clarity. You will have to use an image editor like photoshop to create a big size logo. You cannot enlarge smaller ones. You can but the result is extremely underwhelming
Thank you!

Hello,

I’m not sure what transition you are referring to. Please provide an example so I can provide a proper answer.

Thank you!

Hello,

Please provide an example of what tab with new items is not appearing on you site.

Thank you!

Thank you! Glad you figure it out!
Have a nice day!

Hello,

In order to limit the image to the box only, you will need to use css to ad an image to the container as there is no setting to do so. Here is an example of how it can be done:
https://forum.tagdiv.com/topic/category-box-changing-the-bg-photo/

Thank you!

Hello,

I have checked your site but did not find any problems with your posts on mobile. Please provide a link to such a post that has problems on mobile so I can inspect it.

Thank you!

Hello,
Yes you can use it for localhost, sub-domains or any other testing platform as long as it;s not a live and functional website (end-product).
Thank you.

Hi,

Sorry but this request has to become more popular if we are to implement it. We have lots of suggestions and we have to pick carefully what we implement in our themes. For now there is no plan on implementing this feature.

Thank you!

Hi,

Did you add td-ss-row to the row in visual composer? https://forum.tagdiv.com/smart-sidebar-2/

Thank you!

Hello,

On pages you have to split the row not add the element in the bottom of the content. Here is an example: http://screencast.com/t/ok5uGN2wS5qt

Thank you!

Hello,

If the default blockqote has changed, there may be something affecting it;s css. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test the quotes again.

Thank you!

Hello,
If you want to create a new custom template, you can use the theme api system: https://forum.tagdiv.com/api-single-template-introduction/ but please note that the theme api is not covered by the theme support. It represents customization that falls beyond what the theme support can offer you.
Thank you!

Hi,

You can use this guide for the system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
You can also try to disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.

Thank you!

Everything is possible if you have the proper knowledge. But this will require substantial coding skills. There is no solution we can provide for this. You will have to hire a developer to do it as we do not have a customization department.

Thank you!

Hello,

Please disable all plugins except visual composer. clear cache and reset cdn files if you use it. Then test again. If the problem is still there please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Hello,

If you want a description to show up on only the first slide you will have to add it inside the first slide under the first smart list title. Any content outside of the smart list titles will show up on all slides as only the content under the heading title s will slide depending on the smart list you choose.
There is no easy way of having the description stay only on the first slide and not be included in the smart list.

Thank you!

Hello,

Well there is no setting in our theme to remove the sidebar from a specific plugin page but you can use a css trick to do it:
.post-type-archive-tribe_events
.td-main-sidebar{
display:none!important;
}
.post-type-archive-tribe_events .td-pb-span8{
width:100%!important;
}

Add the code in your theme panel->custom css box.

Thank you!

Hello,

Well it’s best to keep the aspect ratio as close to the grid aspect ratio as possible so your images will not get cropped as much. The grid is almost square but your image is wide Here is a list of thumbnails used by our theme so you can have a general idea of the image sizes that will fit best: https://forum.tagdiv.com/theme-thumbs/
Also please regenerate your thumbs by using this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hello,

Please use this guide to increase all the parameters as mentioned here: https://forum.tagdiv.com/system-status-parameters-guide/
Also please try to disable all other plugins except visual composer and wp super cache, clear cache and reset cdn files. Then test again.
Let us know if you still have trouble with this.

Thank you!

Hello,

Sorry but we do not have a customization department. Here is a little help. I assume you are referring to the homepage layout of the black demo. Please do as follows:
1. Install the black demo without content: http://screencast.com/t/usORxIMiC3n
2. Create a new page in the WP admin dashboard.
3. Access classic mode and text mode like so: http://screencast.com/t/nkpWAHGOnW
4. Paste all of the content from this link into your page in text mode: http://pastebin.com/gw71YSyi
5. Save the page and set it as your homepage

Now you will have the exact demo layout without installing the dummy content.

I hope this helps
Thank you!

We do have a few topics with the same problem and it worked for us every time. It could be something local. A firewall, a specific host, a specific browser extension or even ISP as @jiyef mentioned. We have ot been able to identify the issue for now. We requested access for each case in particular so we can inspect why this happens but we came out empty handed. The translations worked properly on our first try and no errors were provided. We will be able to load the translations for you if you contact us via email at contact@tagdiv.com but please provide as many details as possible so we can come up with something in common for all these reported cases. Please specify your host, ISP/cdn, firewall, anti-virus, extensions, anything that can help us trace this issue so we can help other people as well. Maybe we can pin-point this thing.
Thank you!