Hi,

Please check the translations section again: http://screencast.com/t/lhfGml5WOY

Thank you!

Hello,

The theme has no setting for this but you can use a little css for it. Please add this code in the theme panel->custom css box:

@media(max-width:1141px){
.td_block_related_posts{
display:none!important;
}}

Thank you!

Him,
Try to re-upload the theme as tobbix did. there could have been something wrong when installing or updating the theme. Use ftp and replace the theme files. Use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Hello,

The theme code has been changed a lot with newer updates and the implementation method for another custom ad is different. Now, you should edit only the td_config.php and have to register your new custom ad code in two places, like this -> http://screencast.com/t/drqt26uCI

Thanks!

Hello,

You should update the theme to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/ and https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The you should make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and increase your system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/
Afterwards you should use this guide to improve page loading speed: https://forum.tagdiv.com/how-to-make-the-site-faster/
You can also check these 2 topics for a more in depth customization:
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

Thank you!

Hello,

I’m not sure what the excerpt is grabbing there. It is probably the top ad code. This unusual though as the excerpts should not grab any shortcodes: http://screencast.com/t/dbljJquk
Try to figure out which element in tour theme causes the excerpt to pick up the long string. A simple workaround would be to disable the excerpts on the search by changing the module 16 excerpt length to 0: http://screencast.com/t/0Rz74w8dPWmE

Thank you!

Hello

Moving the weather will require a bit of coding adjustment. The top menu consists of 2 files together. One is the top menu and the other is the social icons. The weather is found in the top menu file. You will have to move the widget code to the bottom of the file like so: http://screencast.com/t/REFTgwtWpjz2 – http://screencast.com/t/dHiuajXPdp9 Now you will have to switch the order in which the 2 files mentioned are loaded. Change the order like so: http://screencast.com/t/lPP48XlBmiv
Now use this css in the theme panel->custom ad spot:
.td-header-sp-top-widget{
float:left!important;
}

This was a lucky example. Normally you cannot move thing around so easy. 🙂

Thank you!

Hello,

The news ticker as a any other block element in visual composer must be added on each page as it’s not a widget. It is a block element. If you want it on pages you have to add it in. There is a workaround if you truly want to place it, but you will need to edit the theme files for that. The theme has no such setting.
You can filter the news ticker the way you want to and then place the shortcode in a do_shortcode function like so :

Your shortcode could look different based on your settings.
Then you can add the above function in the page template files. There are 3 page templates. Add the function in the one you use on your pages or all 3 if you use all of them
http://screencast.com/t/PJ93bR1eKe

Thank you!

Well if your sidebars do not work when you activate the smart sidebar it means that something is wrong and needs troubleshooting. Unfortunately without removing the plugins there is no way to troubleshoot anything. Sorry.
We only recommend these plugins: http://screencast.com/t/9fgiQW3V94rx and sometimes even these ones can provide errors. Plugins get updated, wordpress gets updated, the theme gets updated, sometimes the code does not match between them. If your plugin updates are set to automatic or you just update them all manually, you could experience issues without disabling or adding new plugins at all. Sometimes updates make the plugins not work anymore. Plugins can conflict between them as well, not just with the theme. Plugins are very unstable and we do not recommend using a whole bunch of them together.

Thank you!

Hello,

The image shows a big grid element you can add on your site in visual composer. You can find the element in the visual composer elements list when editing a page. It is called big grid 1: http://demo.tagdiv.com/newspaper/big-grid-1/
As for the spacing above it, you can use this css to remove it:

.home .td-main-page-wrap{
padding-top:0!important;
}

Add the code in the theme panel->custom css box

Thank you!

Well if the mobile theme plugin isn’t working, that is not a css issue at all. It does not allow the mobile theme plugin to kick in and css has nothing to do with this. Just one more thing that could affect this. Did you try this method with wp super cache as it;s the only know issue regarding the mobile theme not loading: https://forum.tagdiv.com/topic/mobile-theme-problems-3/ It’s just a thought
Since this is the only report of such activity with cloudflare, we cannot say for sure if that is the actual cause or just an ‘accomplice’. We will investigate and come back with the results if we find anything unusual. We also use cloudlflare on our end but could not see any such issue yet.

Thank you!

Hi,

You will have to choose a font that accepts those characters and activate support for it from here: http://screencast.com/t/bW7221om

Thank you!

Hello,
You will have to access your files via ftp as I doubt the wordpress editor will give access to that particular file. Please use FTP.
Thank you!

Hello,

Please follow this topic: https://forum.tagdiv.com/topic/related-posts/

Thank you!

Hello,

Please disable all plugins except visual composer clear cache and rest cdn files if you use it. You seem to have a plugin conflict going on that affects the menu. Please also check for any customization and switch to the main theme if you use a child theme to rule out any custom code from there.

Let us know how it goes.
Thanks.

Hi,

Please try to only use these settings as we suggest here: https://forum.tagdiv.com/cloudflare-cdn/
to avoid any issue please disable the Rocked Loader
Follow the guide and set it up as the guide shows.
We will also look into it and check if there are any issues with cludflare and the mobile theme. We will reply our findings here.

Thank you!

Hello,

The minify options provided by plugins or most tools do not do the job properly and break the theme js causing the lazyload animation to break and not allowing the images to show up anymore.
Please use cludflare for any minify options https://forum.tagdiv.com/cloudflare-cdn/
Ad for the rest of the page speed notificationsL: https://forum.tagdiv.com/how-to-make-the-site-faster/
For a cdn we only recommend wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Yes but it depends on the situation. In most cases the exact same code will not override as css needs a stronger selector to be able to override the results. If you copy and paste the exact same css you will have to use the important property. Basically you will need to have something extra than the target css in order to re-write it. Either it;s the important property or an extra selector that leads to the same css.

Thank you!

Hi,

Unfortunately the front-end views are the same as the back-end. If you do not want to have the views altered, then you will have to create a separate function for the front-end views. There is no simple way of altering one without the other. Sorry but there is no simple solution I can provide as this falls beyond what the theme support can offer you. We suggest wither hiring a freelancer to help out or finding a plugin that can provide a separate altered post views counter and hiding the one from the theme.

Thank you for your understanding.

Well the min-height will not decrease the height of a container but rather specify the minimum height it can have. If the height is already set, the min height will not be able to decrease it. If you want to add a specific height to a container you can use either the ‘max-height’ or simply ‘height’
Your code simply tells the element it cannot be under 10 pixels height, but it does not specify the height in an absolute manner.
This explains it better than I can 🙂 http://www.w3schools.com/cssref/pr_dim_min-height.asp
Wehn experimenting with css it;s best to use the browser inspector and see if your code applies or not. We use both the browser inspector and a chrome extention called live css editor (free) http://screencast.com/t/CEIUgy8xIi2O to make sure the css applies. We usually add the !important property when the code does not apply.
I hope this helps a bit.

Thank you!

Hello,

Unfortunately our theme dose not have such a feature. It will have to be done custom. The load more button cannot point to anything else except it’s intended purpose. But you can however remove the pagination and add a custom button to that block if you have the proper coding skills to do it.
Block 3 uses module 1 to display it;s content so you can edit this file: http://screencast.com/t/AuPxjIGNeiE

Thank you!

Hello,

1. The social media icons in the theme panel will not affect the social icons on posts. That option is for the header and footer social icons. The post icons cannot be handled from the theme panel. If you wnt to remove certain social icons, you will have to edit this file and comment out or delete the line that corresponds to each of the social icons: http://screencast.com/t/QzSJCnll

2. If you want to add a linked in button you should follow this guide: https://forum.tagdiv.com/topic/add-linkedin-sharing-button/

Thank you!

Hi,

Please check the translations section and translate the ‘review overview’ to whatever you want: http://screencast.com/t/fpElwGTjR49I

Thank you!

Hello,

That is the default implementation of the mobile theme. Unfortunately it cannot be overwritten so simple as it will not allow any shortcode to be placed on the page with a do_shortcode function. The mobile theme will not allow that so i cannot provide an easy method to add content above the grid.

Thanks.

Hi,

The issue you are facing happens because you did not update the social counter plugin. Please disable and delete the plugin files from the wordpress plugins section and then install the correct version from the theme plugins section here: http://screencast.com/t/ge2rqHSnU (you cannot delete the plugin from the theme section, please delete the plugin before installing it from here)

Thank you!