Hello,

The problem you mention is caused by wp super cache. Please use this solution for a quick fix:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and rest cdn files if you use it. Plugin conflicts can sometimes prevent the normal functionality of wordpress and the theme.
Also if you use a child theme check your code or simply switch to the main theme to test the menu again.
Let us know how it goes.

Thank you!

Hello,

For facebook sharing please use this guide: https://forum.tagdiv.com/facebook-share/
You will need seo yoast to check the proper og image tag for social networks to pick-up the info properly.

Thank you!

Hello,
If you never used the smart sidebar, it means you never had a sticky sidebar. The only way the theme sidebars can be sticky is if that option is on. Unless you used a plugin …
Thank you!

Hi,
Yes, that is clear but it will have to be made custom unfortunately. There is no such element in our theme.
Sorry. You will have to either create it custom or find a plugin that has this functionality.
Thank you!

Hello

Yes, the markup was changed and now google will interpret the breadcrumbs exactly as it should have according to this guide: https://developers.google.com/search/docs/data-types/breadcrumbs
The word “home” is simply your homepage name. Change it from home to something else like for example the name of your site and then you will see on google the breadcrumbs containing the name of your site instead of ‘home’

Thank you!

Hello,

Well a post does not render the JS as the raw js element on a page. Please use this guide:
https://codex.wordpress.org/Using_Javascript

Thank you!

Hi,
It seems you are not installing the theme properly. Please use this guide to do it: https://forum.tagdiv.com/install-via-ftp/
Make sure you clear all caching afterwards.
Thank you!

Hi,

Well sorry but we have not tested our comment count with trackbacks or pingbacks so we cannot say for sure why this happens. You can try to create a new comment and remove it to see if the trackback gets removed as well. Please also remove disqus and use the theme default comments. The comment counter was not tested with other comment systems besides the standard WordPress one.

Thank you!

Hello,

Please access your theme panel and load the English translation and load your language again from here: http://screencast.com/t/828218qho0K
Make sure you clear all caching afterwards.
If you still have trouble with this please try to disable all plugins except visual composer, clear cache and reset cdn files.
If you still have trouble with this, please contact us via email at contact@tagdiv.com and provide wp-admin so we can investigate.

Thank you!

Hello,
Please contact your server hosting company with this. Looks like your allowed memory needs to be upped a little.
Let your host know about this error.
Thank you!

Hello,

Please try to remove the home link from here: http://screencast.com/t/mh5vQ34h

Thank you!

Hello,
Please provide a link to your site so I can inspect it and see check the g+ id.
Thank you!

Hello,
If the home page of the mobile theme is the one you are referring to, you cannot change the category. It will show the latest posts from the featured category. That is the top grid. The bottom element is a loop of all your latest articles. The mobile theme does not have settings to change these elements. If you want to have sorting options and different visual composer blocks, you will have to use the standard responsive version of the theme (disable the mobile theme plugin)
https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Well it seems you have a pretty strong cache. We only recommend wp super cache and cloudfare for a cdn.
We found these results to work best:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

You could try to block the html altogether in that field: https://premium.wpmudev.org/blog/enable-or-disable-all-html-tags-in-wordpress-author-biography-profiles/?utm_expid=3606929-90.6a_uo883STWy99lnGf8x1g.0&utm_referrer=https%3A%2F%2Fwww.google.ro%2F

Thanks.

Hello,

1. Unfortunately if you edited the theme code, there is no update proof way of changing the theme code. If your customization is added in the theme panel( settings or custom css in the custom code box), these will not be lost, but if you edit the code, it will need to be re-made.

2. This depends on the image size. If the screen has enough space to show the picture and text in it’s left side, it will how up like so: http://screencast.com/t/dfZ1aAa2t
If your image is bigger, it will only show on the right in landscape views where there is enough space to show both side by side,

Thank you!

Hello,

Unfortunately there is no css to make the thumbs full width. We have not tried this but the thumbs must be created, not stretched if you want them to not loose their quality. If you enlarge any image it will loose it;s clarity and display blurred out on your mobile. That is why we try not to use css enlargement as much as possible. If you want to change the thumb used in the mobile theme you will require coding skills to do it properly.

Thank you!

Hello,

This is usually a caching issue. Please only use the recommended theme cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and if you use a cdn server please only use these settings: https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,
Please make sure you use Seo Yoast as our theme does not add the needed OG image for social sharing.
Use this guide: https://forum.tagdiv.com/facebook-share/
Thank you!

Hello,

Are you sure you are referring to the same element> as this is a very old post. Please provide a link to your site pointing at the button so I can provide the proper css for it as this method could not work anymore in the current version of the theme.

Thank you!

Hello,

1. The header is in tune with the main content area and it cannot be made wider. The positioning of the elements depends on the header style that you use, but you will not be able to make it wider. The main content is 1068 px wide. The header as well will not be able to go past this width.

2. The logo will redirect to the homepage is this is not altered in any way. I cannot say for sure what redirect you have in place as you did not provide a link to your site, but that is not a default theme implementation. If your logo does not redirect to the homepage, you will have to check your multi-site or plugins.

Thank you!

Hello,

The css is not added by the theme. You have the border set to white on that particular element. The color cannot be changed usually so it;s either a custom css or a plugin that affects this element. It should normally grab the color from the main theme accent color but the white does not come from the theme css.
You can override it with this code:
.td_block_popular_categories .block-title{
border-color:red!important;
}
But it’s better to find the source of the problem than to override it.

Thank you!

Hello,

For the titles I will need a link to your site so I can inspect it and see where the space is coming from. It also depends on the demo you installed. Different demos have different title layouts. Please provide a link to your site and I will provide the proper css to remove the gap.

As for the menu colors, please change the color from here: http://screencast.com/t/nkHZL7WkiIcl

Thank you!

Hello,

The theme main content cannot be stretched to full width unfortunately. The header and footer can be full width if you do not use a background image or color, but the main content area was not designed to be full width. If you want to customize it to show full width you will have to be keep in mind that all the theme elements depend on this fixed width. Our theme was not built with a dynamic width in mind.

Thank you!