Hi,
Well there is no link between the site language and the ads.Ads should work no matter the language. Please provide a link to your site so I can inspect the ads and provide an example of the issue.
Thank you!

Ok,

If you do not know your way around coding then even if I provide the exact code you will probably have a hard time implementing it correctly so maybe a css approach is more reliable in this case.

Add this code in the theme panel->custom css box:

.td-module-meta-info .td-post-author-name{
pointer-events:none;
}

That should do it

Thank you!

Hello,
Yes, this is exactly how the theme works. If you add a custom made excerpt in the excerpt section of wordpress, the theme panel automatic excerpt will be ignored. We made this decision as it makes sense for it to be this way. We added a custom automatic excerpt system that cuts your content on a set parameter provided by the user. if you do not want to use this system you can simply add your own excerpt in WordPress and the automatic system will be overwritten. Unfortunately you cannot use both. It;s either one or the other. They are 2 very different excerpt systems.
Thank you!

Hello,

If the social counter does not show any likes or followers here are the steps you need to take:

1. Please make sure the theme and the plugin are up to date. Update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
And then update the social counter plugin by disabling your current one and deleting files from the plugins section of wp. Then install the social counter version that comes with the latest theme version from here:
http://screencast.com/t/02bf4YOZznC

2. After everything is up to date, you need to follow this guide very carefully: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

3. After you set everything according to the guide, please clear all caches and reset cdn files if you use it. Also allow it a bit of time as it;s not a live count and is affected by cachee.

If the counter still does not work, please contact us via email at contact@tagdiv.com and provide wp-admin and a link to your site so we can investigate.
Please also include a link to this topic so we can identify you.

Thank you!

Hi,

Sorry but our theme was created this way. This feature affects all smart lists, not only yours in particular. This implementation is the one that works best on all smart lists. When you click on the next slide, you will have to read it from top to bottom, not from bottom to top. Your smart list has a bigger intro that appears on all the slides but this is not the case with all of the smartlists. Different smart list styles do not use the intro on all pages so there will be only articles and it will be weird to click the next slide and not have the screen move to the top. You will have to do it manually and that is an even bigger frustration.
Our theme has no option to remove the scroll to top unfortunately

Thank you!

Hello,

If the rich pins worked up until now, it is probably because Pinterest changed their api. This happens a lot of times with social networks but we never advertised rich pins to work with our theme. They worked out of the bat and now they don’t but we never implemented anything special in this regard and we never said we did. We cannot be held responsible for something that we did not test and recommend with our theme or advertise as working and recommended. Please understand that we can only guarantee the features we create and adjust on every update of our theme. External untested features such as the rich pins are not part of the theme. What I can do is add it as a suggestion for future updates so they become part of the theme implementation as code will have to be added to our theme in order for them to work and the code needs to be adapted when Pinterest decides to change their code as it’s the case with all of the networks in our social counter.
You can try the method posted by @listsy as it seems to work for him and it will probably work for you as well.
I will add this feature request to our list and hopefully our developer team will decide on adding the proper schema info and og image required by Pinterest.

Thank you for your understanding.

Hello,

Unfortunately css cannot do this. Css can show or hide something that is already added in html, but it cannot add content. If you want to add an image on pages you have to add it in visual composer: http://screencast.com/t/b1AMgikyu or in the standard mce editor.

Thank you!

Hi,

You can add a css rule to center images, but css does not know how to target a specific time period. The css also depends on what alignment you have already set to your images but I will not be able to provide a solution for images based on a specific time period. Sorry.

Thanks

Hello,

When starting out with a new theme it;s best to start with the theme documentation and accommodate yourself to the theme settings firtst before applying it to your live server. You can create a localhost or a testing domain. A dummy install and add the theme there for experiments. It’s best to start with the theme docs so you learn the theme’s functionality: https://forum.tagdiv.com/newspaper-theme-documentation/
We do not have any payed service we can offer. Sorry. Even the installation is provided by envato, not us.
We will be able to help with any questions you might ask us but we cannot set-up the theme for you. You will have to read the docs and play around with the settings to see the what;s and how’s. I suggest a dummy install for this in order not to break your live site. As for the demos, you can install a demo with or without data but you must be advised that if you install a demo with content we do not recommend editing the dummy content as if you decide to switch demos, the dummy content will be removed as well. Even if you edit it and replace the content with your own. So please use the dummy content only as an example, do not turn it into your live site content.

Thank you!

Well please check your post images. Are they big enough to fill in the grid size? The theme will not enlarge images. Just crop them. You need to make sure your images are big enough to fit.
If you still have trouble please provide a link to your site so we can inspect it
Thank you!

Hello,

For the image loading issue, please follow this guide to improve page loading speeds: https://forum.tagdiv.com/how-to-make-the-site-faster/
As for your second request, more blocks can be populated by adding a bigger number here: http://screencast.com/t/gfGRBM79RpI

Thank you!

Hello,

The hover color is affected by the general theme accent color you set in the theme panel. As for the main color please use this css:
.td-big-grid-meta .td-post-category, .td-module-image .td-post-category{
background-color:red;
}

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate this issue. Please also include a link to this topic so we can identify you.

Thank you!

Hello,
Well unfortunately we cannot help in this matter as the plugin is not tested and plugin implementation is not part of the theme support. Sorry. Here is our support policy: https://forum.tagdiv.com/support-policy-2/
Thank you for your understanding.

Well if the issue appears on a normal theme as well, there is nothing we can do about it as we cannot offer WordPress support. We are the theme support. You have to make sure your WordPress install is up and running before applying the theme.
Thank you!

Hello,

This is a very complex element and there is no simple way of having the more from author as default as the latest articles was defined as default when we created the theme. There is no easy way of changing the default state to have more from author show up first. If you try to do that, the theme will grab the incorrect articles. it will change the menu but not the content. The content will remain the standard related articles. There is a workaround if you want to have related articles based on author and remove the related articles based on categories and tags. Here is a possible solution:
1) change this part with 'cur_post_same_author' : http://screencast.com/t/KDmVybWa7v
Now your related articles and more from author will show the same thing. Now now you can simply hide more from author or related articles if you want from here:
http://screencast.com/t/DHLc6jstRH7u
Unfortunately if you want to have both, there is no simple way of changing their order.

Thanks.

Hi,

Our theme has no such option unfortunately. You could try to code it in but you will require coding skills. The top bar is created here: http://screencast.com/t/5eSwS6vf6pK
You will have to use conditions in the top bar and top menu files to create a new menu and call it on a specific page using the wordpress functions like :
https://developer.wordpress.org/reference/functions/is_page/
https://developer.wordpress.org/reference/functions/is_home/
https://codex.wordpress.org/Function_Reference/is_front_page
It is not simple to make if you do not have coding knowledge and i cannot offer any code for it as we cannot offer any custom work at the moment. Sorry

Thanks.

Hello,

Unfortunately our theme does not provide such an option for a per-category post template. There can be a global one set for all posts or you can set individual post styles from post edit. There is no per-category one unfortunately.

Thanks

Hi,
Please use this code:
.td-instagram-main{
width:100%!important;
}
This seems to fix it.
Thanks.

Hi,

The sidebar and articles have a smaller width so you maybe need to adjust the size of your ad from here: http://screencast.com/t/JncOkNKlk9 If your ad is 728 px, then it will not show in a sidebar as the width is much smaller and it will not show in the post content as it;s only 696 px wide. Please select different sizes for your ad from the theme panel and see if hey show.
If you still have issues with this please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.
Please also paste a link to this topic so we can identify you.

Thank you!

Are you sure the plugin is installed and the icon was added in the menu?
I simply activated the plugin and then: http://screencast.com/t/5Jvf099F – http://screencast.com/t/8DLamiG0
Please provide an example of how you are implementing font awesome.
Thank you!

Hi,

Well I checked your site and saw that you use the mobile theme. There is a difference between the mobile theme plugin and the standard responsive version of the theme. This guide should help: https://forum.tagdiv.com/the-mobile-theme/
If you use wp super cache then you need to follow this topic: https://forum.tagdiv.com/topic/mobile-theme-problems-3/

Thank you!

Hi,

Well, yes the mobile theme is a different theme and has custom classes as well.
Here is a code that can be used on the mobile theme to remove the white space on posts:
@media(max-width:767px){.single .td-module-meta-info{
display:none;
}}

Thank you!

Hello,
Please also test this on wp default theme to see if this issue is theme related or wordpress related.
Let us know the result
Thank you!

Hello,

If you want to modify the social counter users you will have to edit each social counter element. If it;s on a page you need to edit the page in visual composer and add your own info in these boxes: http://screencast.com/t/BOsUXkzB or if the social counter is added in the sidebar as a widget, you need to access the widgets area and change the id;s from there: http://screencast.com/t/dzGgmcMg

Thank you!