Hello,

It seems something went wrong with your install. Please try to delete the theme and make a fresh install via ftp like this guide shows: https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes.

Thank you!

Unfortunately the caption Id issue is still present in newspaper 7. This issue was not fixed in the new update as this option to add images is added by plugins not the theme itself so there were other issues that had a bigger priority.
Thank you!

Hi,
Yes, on smartlists that have pagination, there was an issue with the canonical URL that got fixed and now they should be indexed properly.
Thank you!

Hi,
I have checked into this again and saw that your embeds no longer have the issue: http://screencast.com/t/9SA6ruirWOEd
If i embed the posts you provided in newspaper 7, the problem is not present. it could have been fixed by wordpress 4.5.2?
http://screencast.com/t/Bv5zeBeJxZV
Please double check this issue and see if you still have trouble with it as I cannot see it anymore. it seems to work properly now.
Thank you!

Hi,
The social counter will not appear if you do not add any social settings. Try to add a few id’s in the Twitter or Youtube fields and they will show up. It will not show anything if nothing is specified in it’s settings.
Thank you!

Hi,
Unfortunately there is no theme setting for it so it will have to be done with css. Please use this code:
.td-menu-background:before{
background: linear-gradient(to bottom, #333145 0%, #b8333e 100%);
}
The 2 values with the long strings are the colors so this will also change the color, you will have to add your colors here, and the % represents the gradient position. Change the percent for each value for different results.
Hope this helps.
Thank you!

Hi,
Please update your theme to the latest ‘newspaper 7’, and try this without any plugins. plugin conflicts can cause issues with video playlists. Please deactivate all of theme except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!

Hi,
You can customize the top menu from the menus section of wp: http://screencast.com/t/Y2feut8xtdQZ and use font awesome for menus to add icons to the menu.
Thank you!

Hi,
There is no setting in the theme for this so it will have to be made custom. Use tha browser inspector to find the title and add padding to it with css like so:
.td_module_mx5 .td-meta-info-container{
padding-bottom:20px!important
}
If you want to add a shadow or outline to the title, you can do it from block settings by selecting a big grid style 4 from block settings and then changing the color like so:
.td-grid-style-4 .entry-title{
background-color: rgba(7, 0, 0, 0.36);
}

Hope this helps.
Thank you!

Hi,
Unfortunately the mobile theme is still in it;s 1.0 version and options for it are still limited. Sizes for ads were not added at the moment. If you have the proper coding skills you could add sizes directly in the theme file where the ad box is being rendered: http://screencast.com/t/tRunIW9jN
Thank you!

Hello,
Thank you for your kind words and appreciation. The mobile theme is just the 1.0 version at this time. We will add improvements to it with coming updates, but at the moment, there is no setting for fonts customization for it. Fonts in the mobile theme are added with CSS inside the mobile folder and the style css file: http://screencast.com/t/emhA2RJ55Ry
Thank you!

Hi,
It seems the js code you are trying to insert is an add code. Ad codes will not work from the custom javascript code. You can try to insert them in the theme ad spots or inside a text block or a raw js element in visual composer. http://screencast.com/t/9ja9ZfKNaSld
Plaease follow the google implementation methods as some ads have to be added in the theme files inside the html head tag. That is found in the root folder of the theme in the header.php file.
Hope this helps.
Thank you!

Hi,
In the same file I mentioned above, the next function further down the file is get_custom_post_type_breadcrumbs()
Use the same method and edit the title length there as well.
Thank you!

Hi,
Please make sure you follow this guide to set it up properly and allow it a bit of time to update as it will only make a few requests per day and is also affected by cache: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
Thank you

Salut,
Nu am primit inca nici un feedback referitor la setarile din theme panel pe newspaper 7. Cea mai intalnita problema legata de setari este pluginul wordfence care intr-adevar facea ca setarile din theme panel sa nu se salveze. Daca ai wordfence, incearca solutia postata de Bryson aici: https://forum.tagdiv.com/topic/cant-save-theme-settings/
Referitor la tema mobila, grid-ul a fost facut sa aduca posturile featured pentru ca ‘latest posts’ aduce modulul de latest articles. Problema in a seta latest si pe gridul de sus (ceea ce nu este greu deloc) este ca primele 3 posturi vor vi dublate intrucat un offset pe loop nu exista si nu este usor de adaugat. Modulul de jos (latest) nu este un block ci un loop.
Multumesc.

Hi,
The theme comes with these blocks that you can use as you wish on pages and on the sidebars from the wp widgets area. A block can be a grid, can be a slide, it;s basically a theme element. you can see all the theme elements you can use in visual composer under the blocks tab (or the “all tab”): http://screencast.com/t/ieVpps3ozVL
In our live demo you can see these blocks live under the “features” menu item.
In order to have access to blocks in visual composer you need to edit a page and click the add element button from visual composer. I’m not sure how to describe this better than the documentation…maybe this will help:
http://screencast.com/t/QBr3mnH6OF
Thank you!

Hi,
Please try to disable all your plugins except visual composer and clear cache again to rule out a plugin conflict. We have no such reports yet of the theme update causing these issues. Please provide a link to your site so we can inspect it.
Thank you!

Hi,
The update patch will work if you do not have an older version than 6.6. in your case, you can apply the patch directly. Just make sure to update the plugins as well. Remove the ones you have installed and install the new versions from the newspaper 7 package.
Thank you!

Hi,
Unfortunately the ACF plugin was not tested at all neither in newspaper 6 nor in version 7. Some plugins could not work anymore and some plugins could work now even if they did not work with newspaper 6. This is the case with premium themes as code gets changed and adapted, plugins could or could not tie into it.
Thank you for your understanding!

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files in order to rule out a plugin conflict. If the problem is still there with the news ticker, please send us an email at contact@tagdiv.com and provide wp-admin se we can login and inspect the issue.
As for the mega-menu, please follow this topic to see how you should set it up properly: https://forum.tagdiv.com/topic/mega-menu-not-working/
Thank you!

Hi,
You can update the theme directly using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
As for the customization, you need to re-add the modifications as theme files get modified when updating. you can make a back-up of your file and check the updated files list here: http://tagdiv.com/td_deploy/Newspaper/changed_files_6.6_7.0.html and if your modified files are on this list, it means you have to re-add the modification. If the file is not on the list, you can replace the new file with your modified one.
Thank you!

Hi,
You can use this css to do it:
.td-header-sp-recs{
float:right!important;
}
Thanks.

Hi,
If you do not have any custom modifications made to the theme files, then please follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please be sure to hit the save button in the theme panel after the update is complete. Also make sure to update your visual composer plugin: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and also the social counter plugin (using the same method)
Thank you!

Yes, you are right, sorry for missing that. It seems the 3 bars icon no longer works for some reason but the others do. Please try to replace the icon with something else from font-awesome.
Thank you!

Thank you for your kind words and appreciation. We are happy to see customers pleased with our work. The mobile menu works in it’s current state (1.0). We will add more and more features to it in the future, but at the moment the options for it are still limited.

Thank you!