Hi,
You seem to have an empty element here preventing the icons from stretching properly: http://screencast.com/t/r8lunzbSjBl Please check your back-end again and remove the extra element.
Thank you!

Hello,
The design options were disabled in our theme as we do not use these features and they cannot be used with our theme. Please switch to a default theme and disable the design options from here: http://screencast.com/t/vZSf6tpH62p and then activate newspaper again and the problem should be solved.
The design options as well as the front-end editor do not work properly with our theme so they were disabled.
Thank you!

Hi,
you have a js error on your site, most likely caused by a plugin conflict.
Please try to disable all plugins except visual composer, clear cache and reset cdn files.
Then try it again.
Thank you!

Hi,
This is not a theme related question but a SEO question. Our theme does not handle your google rankings. You do this with optimization and the SEO yoast plugin (recommended seo plugin).
Please read this guide to set up your site properly: https://yoast.com/wordpress-seo/
Thank you!

Hi,
If you tried testing the theme in it’s default state, then this could also be a server side issue. Maybe there are certain settings made on the server preventing google from analyzing your site correctly.
Our theme gets a positive response for mobile friendly tests: https://www.google.com/webmasters/tools/mobile-friendly/?url=demo.tagdiv.com%2Fnewspaper
Please contact your hosting provider and as if he knows anything on the server that can prevent the google insights.
You can try this on a sub-domain with a fresh install of wp and the theme and see if the mobile friendly test returns the same.
Thank you!

Hello,
You will find the answer here: https://forum.tagdiv.com/background-introduction/.
If you set a background image or color (even white) the theme will go into boxed mode. You cannot have full width with a background.
Thank you!

Hi,
We have no-one to recommend. We usually recommend studio.envato.com but I don’t think eliminating render blocking requires you to pay some-one to do it for you. You simply need to make sure speed-booster does not deactivate itself due to incompatible plugins:
https://forum.tagdiv.com/topic/speed-booster-questions/
And then follow this guide carefully and save the money for something more important.
https://forum.tagdiv.com/how-to-make-the-site-faster/
Thank you!

Hello,
The audio post format is on our update list and we will try to implement it in a future version, but I cannot say for sure when this will happen. I cannot promise it will be in the next version though. Until such time, you can use this guide if you have coding knowledge to try and implement it:
https://codex.wordpress.org/Post_Formats or you can maybe find a plugin that has such features.
Thank you.

Hello,
Sometimes a few elements on your post will cause this such as tables or iframes. Please test another post that has just default theme elements inside it’s content. (make sure you test a post with pagespeed insights, not the homepage as pages do not get correct results on google page speed.)
As for the render blocking, this is not a theme problem but an optimization you can make. You can use the speedbooster plugin for this but be mindfull of the compatibility list inside the plugin code. You can read more about it here:
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/speed-booster-questions/
Hope this helps.
Thank you!

Hi

You can use each theme license just on one product (website/domain) these terms are set by Envato here – http://themeforest.net/licenses/standard – http://themeforest.net/licenses/faq They specify that you can use one license for one product (website/domain). You can use it on multiple test sites and on multiple subdomains as a part of the same site-product, for ex. if you use it to create different category styles or different languages with the same content the same environment we have set for our demo: http://demo.tagdiv.com/newsmag/

Thanks!

Hi,
Unfortunately for newsmag the update is not yet ready. Please send us an email at contact@tagdiv.com and request the plugin there and we will provide it.
Thank you and sorry for the inconvenience.

Hello,

This depends on how you move your site to ssl. The theme does not add neither http nor https to any pat of the site. You need to make these modifications when moving to ssl.
You will need to follow a few ssl guides and make sure you did all the steps correctly:

http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/

You can also check our forum for some insight on ssl:
https://forum.tagdiv.com/topic/moving-to-ssl/

I hope this helps.

Thank you!

Hi,

The gradient was added so you can see the white post titles better on bright images.
In order to remove the black gradient you can use this code:
.td_module_mx1 .td-module-thumb a:last-child:before{
display:none!important
}

If you want to remove the author and date from the block you can add this code as well:
.td_block_14 .td-editor-date{
display:none!important
}


Hope this helps.
Thank you!

Hi,
Please try to increase your system status parameters like this guide suggests: https://forum.tagdiv.com/system-status-parameters-guide/
The post max size is the important factor here as this will be the maximum size images you can upload
Let us know how it goes.
Thank you!

Hello,
It depends on how you implement the adsense. The article inline ads will not display on smartlists as they were disabled for this type of post. For smartlists, the only ads that will display will be the ones from these spots: http://screencast.com/t/4OczslMm8R
Please provide more details to what ad spot you use and a link so we can inspect them.
Thank you!

Hi,
Please follow this topic to see how this can be achieved:
https://forum.tagdiv.com/topic/order-of-sub-categories-in-mega-menu/
Thank you!

Hi,
You can replace the theme author box with the plugin shortcode in the post template files. There is a file corresponding to each post style you use on your site: http://screencast.com/t/s2PE1hVPxs
<?php echo do_shortcode('[userpro template=card user=author]');?>
Thank you!

Hi,
If you plan on using a bigger logo, we suggest using one of the full logo header styles that do not modify the dimensions of the logo: http://screencast.com/t/yb8HBo1Wk99Z
If you do not want those header styles, then you can use this css:

.td-header-style-3 .td-header-sp-logo{
width: 330px!important;
height: 124px!important;
margin:2px!important;
}
.td-header-style-3 .td-header-sp-logo img{
max-height: 200px!important;
}

But you have to adjust the values for each viewport so it will position properly on a responsive design. Add the code in each of the desktop and tablets section and adjust the size so it will fit properly on those devices: http://screencast.com/t/ZBIq2LAm2

Thank you!

Hi,
You can use this css to activate the top menu on mobile:

@media (max-width: 767px){
.td-header-top-menu-full {
display: block;
}
.td-header-sp-top-menu {
display: table!important;
margin-left: auto;
margin-right: auto;
text-align: center;
float:none!important;
}
}

Thank you!

Hi,
I’m not sure I follow you. Please provide more explicit details to what you want to achieve so I can understand how to help.
thank you!

Hi,

You can use this css to do it:
@media (max-width: 767px){
.td-header-style-5 .td-main-menu-logo img {
max-height: 70px!important;
}
.td-main-menu-logo img {
max-width: 185px;
}}

You can change the size in the code to fit your needs. Careful of the smaller screen devices though as if you increase the logo too much, on an old iphone for example, the logo could overlap the hamburger menu.

Thank you!

Hi,
The post template you showed is post style 7 you can select from post settings here: http://screencast.com/t/7zHgS116mlW
You can read more about post templates here: https://forum.tagdiv.com/post-templates-2/
Thank you!

Hi,
The theme settings are stored in ‘td_011’ you can find under ‘wp_options’: http://screencast.com/t/kpQZLJ8fjA1Z
Thank you!

Hi,
Unfortunately we cannot provide any info on hacking wordpress files. We do provide code (to some extent) for our theme files, but regarding wordpress we try not to as it’s not our product. Maybe you can find a solution on the WordPress forums about modifying user roles.
Maybe ths will help:
https://managewp.com/create-custom-user-roles-wordpress
Or maybew you can find a plugin that does this such as: https://wordpress.org/plugins/user-role-editor/ (not tested)
Thank you!

Hi,
Please disable ALL plugins except visual composer. If you use wordfence, that is causing the theme panel to not save it’s settings: https://forum.tagdiv.com/topic/cant-save-theme-settings/
If you still have issues with this, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. Please also include a link to this topic so we can identify you.
Thanks.