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tagDiv Staff
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Bogdan B.
tagDiv Staff

Hi,
You should update visual composer to the latest version but i do not think it will affect the theme panel. Please try to download the theme again and install it via ftp. https://forum.tagdiv.com/install-via-ftp/
Then you need to check your system status parameters to see if they are set properly: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also include a link to this topic.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately the image border does not come from the theme css but from the image itself: http://screencast.com/t/MgZPKIxjmAGD
You can edit your image with your favorite image editor to adjust it.

I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The code for single posts is found in the main theme folder: http://screencast.com/t/zOn5h097nyc4 Every template has 2 files to it. The single and the loop-single. So single.php and loop-single.php would be the files for the default template, single 1 and loop-single 1 for post template 1…etc.
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please try the code like so:
@media (max-width: 1140px){
.td-main-menu-logo img {
max-width: 100%!important;
}
}

Are you sure you are adding the code in the correct field? : http://screencast.com/t/HQ9t89UNQO

If it still will not work please send an email at contact@tagdiv.com and provide wp-admin so we can take a look and see why the css does not get applied. All the codes we provided worked on our end from the inspector and from the live css editor.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
You can activate the theme as long as it’s a testing site and not an end product. Envato specifies that the theme can only be active on one end product.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please check your system status parameters and make sure they are set to the recommended values: https://forum.tagdiv.com/system-status-parameters-guide/
You can also check the post title to make sure you do not have any ‘special’ characters set to it. !@#$%^&* will cause wordpress to glitch. Please also check the issue on other posts not just the one, to check if all of them behave like this. Also check pages as well.
If it still won’t work, then please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also include a link to this topic.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please check one more thing. Follow his guide to set up the recommended theme custom post type using our plugin which creates the “book” post type. See if the sidebar is available and if it displays fine on td_books: https://forum.tagdiv.com/custom-post-type-support/
If the sidebar works on the books post type, then you will have to use a different podcast plugin as it’s post type is probably not compatible with our theme. Test it out and let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
It seems you have a redirect to your link. Please enter another url to your link like for example make it go to google.com using the method Andrei showed you/ If it still does not work, please check any redirection you might have set in your htaccess or redirect plugins that affect the comments link. You can always redirect a link with a 301 redirect: http://www.inboundnow.com/how-to-properly-set-up-wordpress-301-redirects/
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately the theme and buddypress has no such option (guest blogging) and we have not solution for implementing it. You can maybe find a plugin with such a feature. Unfortunately we cannot make a recommendation as these plugins are not tested.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

If the code does not apply to your website please try it like so:
@media (max-width: 1140px){
.td-main-menu-logo img {
max-width: none!important;
}
}
@media (max-width: 768px){
.td-main-menu-logo img {
max-width: 200px!important;
}
}

Thank you!

Bogdan B.
tagDiv Staff

Hello,

If you are referring to the press this bookmarklet, you can follow this link to see how you can use it on an ipad or iphone. http://kawanet.blogspot.ro/2010/08/bookmarklet-viewer-bookmarklet-for.html
If this is not what you mean, please provide more details so we can better understand your request.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please try to clear your cache and purge CDN files. This error was fixed in the current version and tested accordingly. If you still have the issue after update, and clear cache and purge cdn, then please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can inspect the issue and we will come back to you as soon as possible.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

You can do a number of things to increase page speed and optimize images. The first thing would be to disable the lazy load animation: http://screencast.com/t/dGh3GJav
Other than this, you will have to improve your website loading speed. You can follow this guide to see how it can be done: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Bogdan B.
tagDiv Staff

Hi,

This is the default feature image behavior. If you want it like so: http://screencast.com/t/Q72VV0zj, you can use this css:
.td-post-featured-image{
float:left;
}

Thanks.

Bogdan B.
tagDiv Staff

Hello,
I think you forgot the link to your issue.
Thanks.

Bogdan B.
tagDiv Staff

Hello,
The theme was built to work with adsense or custom ads using this method: https://forum.tagdiv.com/using-other-ads/ but i do not think it will work with the doubleclick ad.
In this case you have 2 ways to go about it. You can either use an ad render plugin like adroate for example (not sure which one will work best with doubleclick)
Or you can follow this topic and try out the method posted here by one of our users: https://forum.tagdiv.com/topic/tutorial-responsive-ads-with-google-dfp/
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
This error probably originates from your hoting provider or from settings you have on your server. You can follow this topic to try out a few solutions: http://www.templatemonster.com/help/wordpress-troubleshooter-how-to-deal-with-are-you-sure-you-want-to-do-this-error-2.html#gref
https://wordpress.org/support/topic/unable-to-install-premium-themes-are-you-sure-you-want-to-do-this
Alternatively you can install the theme via ftp: https://forum.tagdiv.com/install-via-ftp/ (best way to do it)
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
I have checked your website and saw a few images not redirecting to the external website but they also have the modal image class: http://screencast.com/t/eVnDYzmnLbW
If the modal image is set to a particular image, then the theme panel cannot override it. You have to turn it off from the image setting.
The images that work have no modal image class.
Test it out and see for yourself. Edit a post and set the image as modal with an external link It will break. Remove the modal image and the redirect will work.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
You can test this in a localhost wordpress (not server-side). It can be created like so: https://premium.wpmudev.org/blog/how-to-install-wordpress-locally-for-pcwindows-with-xampp/
But before that, you can try one more thing. Please check the system status parameters here: http://screencast.com/t/DrDgNkcGee and make sure they are set properly: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!

Bogdan B.
tagDiv Staff

Hello,
These 2 issues are actually settings you need to adjust.
The firs, regarding the ajax filter, it can be removed from block settings: http://screencast.com/t/1eaR19qnEYNJ
The second setting is the unique articles you can activate from here: http://screencast.com/t/dt4LtBBaQ
I hope this helps
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately i do no think the related posts will work on a CPT by default as the widget is as it’s name suggests: related POSTS but your CPT is not a POST. The function checks the post type here http://screencast.com/t/B9WpqnXJ so maybe you can adapt it to to your post type as well.
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Our theme supports all kinds of ads. The theme was built to work more easily with adsense, but any other ads can be used by using this method: https://forum.tagdiv.com/using-other-ads/
So the ad you showed above is possible if you have the correct ad provider and if you use the div’s provided by the theme.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
This error usually comes from a JavaScript error. These errors usually come from a plugin conflict or JavaScript minification. The lazyload animation causes the images to disappear as it breaks on a js error. You can either disable the lazyload animation from the theme panel or try to find the conflicting plugin that causes the error. If you just disable the lazyload please check other parts of the website as they can be affected as well by the error.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
I have checked your website and the menu that appeaser is the logged in version you pointed out: http://screencast.com/t/VuUgaobw2H
there is only one version of the menu in our theme that does not check if you are logged in or not. Please try it without any plugins and clear cache to rule out a plugin conflict. You also have errors in your console so a conflict could be the case.
Let us know how it goes.
Thank you!

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