Hello,

Sorry but our theme does not have any functionality that can show the post views on blocks. In order to accomplish this, you will need to alter the theme code.
Here is an example of how it can be done: https://forum.tagdiv.com/topic/how-to-show-postviews-instead-og-commentcount-on-frontpage/

Thank you!

replied via email

Hello,

you can change the block title colors from the tagdiv composer page builder:
https://www.screencast.com/t/RL6dg8UiM5vd
Unfortunately if you use the wpbakery page builder, the color options for the title are no longer present because of the implementation we made for our own page builder. If this is the case, you can use this css in the theme panel-> custom css box to change colors:

.td_block_template_4 .td-block-title > *{
color:white!important;
background-color:#8224e3 !important
}

Thank you!

It is due to recent FB changes that affected some app keys. Please try to generate a new app key and make sure it’s validated by FB.

Thank you!

Hello,

The images must be linked to the media file in order for the lighbox to work. If you link the image to any other source, the modal image will not show up.

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thanks.

Hello,

You can only show different content for mobile devices if you use the mobile theme. If not, the same menu will appear on both devices.
If you want to contact us in private, please contact us on our email address at contact@tagdiv.com

Thank you!

Hello,

You can create a staging install like so: http://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
And after everything is set up properly, you can use a plugin (like ‘duplicator’) to move the install to the live site.

Thank you!

double post

Hello,

Please read this guide: https://forum.tagdiv.com/installing-demos/
If you want to import posts and pictures from an external site, you will need other tools to do it. The theme has no options to import content from external sources.

Thanks.

Hello,

You simply need to drag more elements to the row under the ad.
Please read this guide to learn how to use the tagdiv composer: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello.

It was a correction made in the theme and plugins.
Please use this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/ and
Please update your theme plugins as well. Deactivate and delete the current ones you use and then install them again from the 8.7.3 theme package.

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Do you maybe use both plugins at the same time? Pleas do not use both td composer and VC at the same time. Settle on one and disable the other. The 2 plugins conflict with each other and create layout issues especially regarding images.

Thank you!

Hello,

Please use this guide to properly update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello,
It is simply your cache. The plugin is being installed from the cache directly. You need to check with your host or cdn server as it seems you have a strong cache in place.
Thank you!

Hello,

Thank you for your suggestion. I will add this to our list but this request has to become more popular until we can consider implementing it into our themes. We get lots of requests and have to prioritize based on popularity.

Thanks.

Hello,

It seems you will need to hire a freelancer to help out. If you do not know where that code should go, then you do not have the coding skills necessary to make the implementation. It is not as simple as copy and paste. You need coding skills to adapt the code. Unfortunately we cannot provide any help in this regard as it represents customization and we cannot offer any custom work at the moment.

Thank you!

Hello,

It seems to me the plugin does not support special characters in the url. Please note the plugin is not tested with our theme so we cannot offer any insight into this issue. Please also test on a WP default theme.

Thank you!

Replied in the other topic
Thanks.

Hello,

Please check your menus section and if you have the menu set up with custom links pointing to # then you will not be able to click them on desktop or mobile devices. Here is an example: https://www.screencast.com/t/WcGkkAJDk
Please check the links in your appearance->menus section.

Thanks.

Hello,

It seems you need to learn how to use the page builder. All of the elements you mentioned are block titles on your homepage. They are not categories. They are simply titles. Each block can have a title and sorting options as well as many other settings you can use. Please read this guide to learn how to set up your blocks: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,

Thank you for your feedback.

1. The amp template was created on the default WordPress structure. If you have altered folders in your install, this can be a consequence of that. Can you provide more examples or more detailed explanations on how you have the folders set up so we can get an idea? If you do not want to share this info publicly here, you can contact us via contact@tagdiv.com
Please note your home url will have to be == to the site URL. The tagdiv composer requires this for proper functionality.
2. Yes there are different thumbnails between amp and the regular page. This is not a bug. For the moment there are no settings to change the thumb used

3. The about us section comes from the footer options of the theme panel under Footer Info content

Thank you!

Please check again. The social icons now work fine. There was most likely a caching issue. You have either a cdn server or a hosting side cache and it got cleared now.

Thank you!

Hello,

It seems you need to update your social counter plugin and then clear cache. Please disable the current social counter you use and then install it again from the new theme package (version 4.3)
Make sure you clear cache afterwards.

Thank you!