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Catalin
tagDiv Staff

Hi,

Provide your website URL so I can make a speed test and also, so I can investigate this section, regarding to Eliminate Render Blocking.

Thanks.

Catalin
tagDiv Staff

Hi,

Unfortunately, the theme does not have any such an option that allows you to do that. You should customize it yourself if you want another layout.

Thanks for the message!

Catalin
tagDiv Staff

Hello,

At the moment, please leave this lazy load disabled, clear all the caches and check the results. We know the problem and we will do our best to fix this inconvenience, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Did you enter this code in .htaccess
https://www.screencast.com/t/ZvHNhdQI
Maybe you need to increase more the wp_memory_limit

Let me know the results.

Thanks.

Catalin
tagDiv Staff

Hi,

You should make a new category where you should add your desired posts and then, this block has to be sorted by this category in a random way. It’s simple!
For your second request, the theme does not have any such an option for it. You need to check the theme’s core files where the header is called and with a condition, you can exclude the header ad. To check if you are on homepage, you should use the following rules from here -> https://developer.wordpress.org/reference/functions/is_home/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

These might be changed from the Block Title setting. When you edit a block, you have the option to add the block title. Make this change from that section. Check here -> https://www.screencast.com/t/AB7hQ1tvCwz

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Did you have contacted the Google AdSense department? If not, please do it, tell this problem because they should be able to provide a more accurate response. Check here -> https://productforums.google.com/forum/#!topic/adsense/Tu14i8ekCnc

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Please notice that if you want to change the color of this bar, you need to change the Theme Accent Color from Theme panel. Unfortunately, the theme does not have any such an option that allows you to change only the Active color bar, sorry! You should do it yourself through the code and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you.

Thanks.

Catalin
tagDiv Staff

Hi,

Do you want to increase the height of the logo bar?

Thanks.

Catalin
tagDiv Staff

Hi,

I need a useful screenshot with your problem so I can identify it closer. Use the Jing tool to provide some screenshots here.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Provide your website URL so I can take a closer look at it.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

You should check the following topic from here -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-502-bad-gateway-error-in-wordpress/ and try to fix this problem. Also, you should contact your hosting provider, tell this problem because they should be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello,

Unfortunately, the theme does not have any such an option that allows you to automatically change this from the panel to default, sorry! The only way is to do it manually, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Please provide your website URL and some useful screenshots with the problem so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello macksix,

Please switch the theme to the latest version of it, change the PHP version to 7.1 or 7.2 and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Notice that the Speed Booster is an optional plugin and if you are using another untested plugin with the theme, this plugin will be automatically disabled. The speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that, they add many plugins and some of them are not written fine so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
Also, check all of your Ad Spots and if you have entered any suspicious code through them, remove all of them and check the results without them.

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
https://forum.tagdiv.com/requirements-for-newspaper/

Another useful guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Yes, I saw that and we will fix it in the near future updates.

Thanks.

Catalin
tagDiv Staff

Hi,

Thanks for your message and we will fix in future updates.

Catalin
tagDiv Staff

Hi,

Update the theme to the latest version of it. Install it via FTP way, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Let us know how it goes!

Thanks.

Catalin
tagDiv Staff

Hi,

After more further deeper investigations, it seems that problem regarding displaying of images happen due to memory caches. First of all, please remove all of the untested plugins and then, clear all of the caches (browser cache, hosting/server cache, purge CDN files if you are using something like this) and then, check the results.
I have checked your website and the images seem to works as expected.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

1)Try to press the CTRL+SHIFT+R and the option will be available. It’s a caching problem.
2)You should use the Cloud Template Library to customize your category and tag pages because using this plugin you can add the Ad Box everywhere you want on the page.
3)You should use the theme core files and change the position of your ads. If you are not aware of the steps which are needed to take, in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
4)After more further deeper investigations, it seems that problem regarding displaying of images happen due to memory caches. First of all, please remove all of the untested plugins and then, clear all of the caches (browser cache, hosting/server cache, purge CDN files if you are using something like this) and then, check the results.
5)Clear all the caches, purge CDN files and check the results. If the problem is still there, please provide your website URL so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hi,

From what I can find online it could be a Chrome connection problem

https://www.easytechguides.com/google-chrome-connection-errors.html
https://techieans.com/fix-err-empty-response/
https://wordpress.org/support/topic/unable-to-save-err_empty_response-this-page-isnt-working-didnt-send-any-data/

Maybe try what is suggested, also mention this to the hosting provider, they might have an idea.

Thanks for the message!

Catalin
tagDiv Staff

Hy,

I have tested your website on mobile and the menu seems to work as expected without any issue! The theme does have any such an option that allows you to display the header image on the mobile theme, sorry! If you want to achieve something like this, you need to make some custom work and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

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