Hi,

Try to add this snippet of the code in the functions.php core file.

Hope this helps!

Thank you!

Hi,

Unfortunately, that plugin has not been tested with our theme and also, we cannot say for sure if it will work or not as expected with the theme, sorry! Send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look.

Thank you!

Hi,

I have checked your website and I saw that you have some errors through your console as you can see here -> https://www.screencast.com/t/s4FdpP68 First of all, please remove all of the untested plugins because I saw that you are using something like this, clear all the caches, purge CDN files and check the results. After this, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide CPanel access.

Thank you!

Hi,

I have tested this functionality of the theme and seems to work as expected on my end, as you can see here -> https://www.screencast.com/t/bXMyP8AcR Please ensure that you are using the latest version of the theme installed via FTP way and also, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/newsmag-install-via-ftp/ If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can take a closer look at it.

Thank you!

Hi,

Please ensure that you are using the plugin version which is tested with the theme and which come bundled with it. (WP Bakery 6.0.2) This plugin is tested and should work as expected. Also, ensure that you have correctly installed the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ and also, the system status parameters are correctly increased from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, please send us an email at cotnact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thank you!

Hi,

Yes, it is possible if you will use 1/3+1/3+1/3 layout and then for each column add an inner ROW split in 2, like this -> https://www.screencast.com/t/6hVkfrVIBS

Thank you!

Hi,

That issue was added to our list of improvements and it will fix it in near future updates! Unfortunately, we cannot say for sure a certain period for that, sorry! Please check our changelog section because there, all fixes in the theme will be passed.

Thank you for your understanding!
Best regards!

Hi,

On the front page of the mobile theme, there will be a top grid that displays posts included in the featured category – https://forum.tagdiv.com/featured-posts-2/
Then there will be the latest articles section. What exactly would you like to modify these two elements? Maybe there is a way, but it will most likely require modifications in the code.

Thanks.

Hi,

You should not purchase the WP Bakery Page Builder because it comes bundled with the theme core files. If you want to achieve good theme results, you will have to use only the plugins that come bundled with the theme core files.

Thank you!

Hi,

That problem is caused by your child theme, sorry! If you will switch the theme to the main theme, you will apply the post templates to your posts.

Sorry for the inconvenience!

Hi,

I have replied to you on our blog. Please check your child theme and try to make the suggested change.

Thank you!

Hi,

If you want to add something like this, you will need to edit the header template according to your template used by you. With the last theme update, the theme comes with some changes over the root of the files and probably that’s why you have not found the right files anymore. Please take a look at this -> https://www.screencast.com/t/NypiSwrFb

Hope this helps!

Thank you!

Hi,

Please provide more details about your problem because I do not exactly understand what is it, sorry! Provide some useful screenshots with it so I can identify it closer.

Thank you!

Hi,

Unfortunately, the theme does not have any such an option that allows you to change the fonts on the mobile theme, sorry! If you want to do this, you will need to use a bit of CSS code for that. As a hint, use the media queries to change the font family only on mobile devices to target the correct width!

Thank you!

Hi,

Your website seems to be in the maintenance mode. Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thank you!

Hi,

Unfortunately, we do not have any other js for that case because, as I tell you above, all of those ads are not tested with the theme and that’s why we cannot say for sure if it will work or not as expected. You can try to follow the topic from here -> https://en.support.wordpress.com/adding-amazon-com-affiliate-links-to-your-wordpress-com-site/ Also, you can switch to a default theme and check if the ads are working or not.

Thank you!

Hi,

Please provide your website URL so I can take a closer look at that section.

Thank you!

Hi,

Unfortunately, at the moment we do not have any fix in this case, sorry!

Thank you!

Hi,

Please make sure if you have cleared all the caches, purge CDN files and check the results. Once that plugin was disabled, should not work.

Thank you!

Hi,

If seems to be a mini bug in our theme regarding on right arrows. Please use the code below and place it in Theme panel -> Custom CSS area.

The code is below ->

.td-mobile-content .td-icon-menu-right {
display: block;
}

The result is here ->https://www.screencast.com/t/ZCIciAZo

Thank you!

Hi,

It is not a recommended way to do this because you can easily break the layout of the theme, sorry! If you want a full-width layout, we recommend buying the Newspaper theme which has included this functionality.

Thank you!

Hi,

If you are using the Newsmag, please note that theme does not have implemented the Cloud Library template and that’s why you cannot customize your post page with TD Composer, sorry! Only the Newspaper has implemented the CLoud Library Template.

Thank you!

Hi,

Unfortunately, the theme does not have any such an option for search results sorting, sorry! By default, the theme will display you the results from latest to oldest. As a hint, you can try using the code from here -> https://wordpress.stackexchange.com/questions/177650/sort-search-results-by-post-type

Hope this helps!

Thank you!

Hi,

Unfortunately, the Amazon Ads has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Try to find such online solution in this case -> https://advertising.amazon.com/about-api -> https://affiliate-program.amazon.com/help/topic/t402 for their implementation.

Thanks for your understanding!

Hi,

From your image, it seems that your sidebar is too long then your content and that’s why you have an empty space. Also, provide your website so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thank you!