Hello k49ivanov,

I believe you are referring to the Google auto placed ads you seem to be using
– https://www.screencast.com/t/X4H6aL1k4t
Those will indeed show up where they want to
– https://productforums.google.com/forum/#!topic/adsense/dQgnENvdyYY
– https://support.google.com/adsense/answer/7478040?hl=en-GB
– https://www.shoutmeloud.com/adsense-auto-ads.html
From what I can see to enable auto ads you must enter a code in the theme header between the head tags
– https://support.google.com/adsense/answer/7527509?hl=en

Thanks.

Hello Bale,

Please notice that the Autoptimize plugin has not been tested with our theme and therefore we cannot offer support for it, sorry! Our tested plugin for the cache is WP Super Cache, according to our documentation from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks for your understanding!

Hello seofoxx,

Please provide your website URL so I can take a closer look at it on mobile devices and also, so I will be able to provide a more accurate response.

Thanks.

Hello Nikola Nikolov,

You should do it yourself and for this, you should use the Inspector Browser to see what kind of elements were used to be aware to add them on your theme, website. We suggest using the Inspector browser from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Hello,

I suppose that you are using the Big Grid 6, right? Also, if you want to display the Author name and date, you should use the code below and place it in the Theme panel -> Custom CSS Area.

.td-grid-style-1 .td-small-thumb .td-module-meta-info {
display: block;
}

The result is here -> https://www.screencast.com/t/5sVTArR1

Thanks for your understanding!

Hello Theresa Ream,

You can remove it when you edit the page with TD Composer -> https://www.screencast.com/t/jH35dsaP If you want to replace our Social Counter with your own, you should do it yourself because it is not a simple task and this thing involves doing such a custom work and we cannot provide this kind of services at the moment, sorry!

Thanks for your understanding!

Hello Theresa Ream,

Provide more details about what page do you are referring to? Also, you can provide some useful screenshots with the page you want to get rid out these social media icons.

Thanks for the message!

Hello Theresa Ream,

To make a full backup to your theme, please check the following tutorial from here -> https://www.wpbeginner.com/plugins/how-to-create-a-complete-wordpress-backup-for-free-with-backwpup/
Check also here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Thanks for your understanding!

Hello jdodd4s,

You could place the hamburger icon in the menu as a menu item, using Font awesome and the guide from above ->
– http://fontawesome.io/icon/bars/

More information here ->
– https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thanks for your understanding!

Hello Ranpajac,

Please check the following topic from here and try to do all the steps from there to fix this problem -> https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Thanks for your understanding!

Hello kpivarnik,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide the CPanel and FTP access for more investigations.

Thanks for your understanding!

Hello itduck2020,

First of all, you should download the latest version of the theme which is Newsmag 4.5 and which contains the latest version of Visual COmposer which is tested with our product. Please check here -> https://forum.tagdiv.com/newsmag-whats-included/ -> https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks for your understanding!

Hello Valerio,

You should simply remove that container which contains the meta info from here -> https://www.screencast.com/t/eKlrUX8oY1J Also, if you want to overwrite in Child Theme, before please check the documentation from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Hello,

Unfortunately, the theme does not have any such an option for it, sorry!

Thanks for the message!

Hi,

Do you want to change that image from this Big Grid to another one? Sorry, please be more specific what exactly you understand through the content displayed outside the homepage?
-> https://www.screencast.com/t/CsvEZienTCgh

Thanks for your understanding!

Hello NickDeBaerdemaeker,

Unfortunately, the theme does not have any such an option for this functionality, sorry! The theme has two ways for mobile devices. The first one is set up by default – General Responsive Mobile Theme which displays you the desktop layout in responsive mode and which can be customized from TD Composer when you edit your page, like this -> https://www.screencast.com/t/4FV0ZWPKTyAc and the second option would be to use the Mobile Theme plugin, according to our documentation from here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for your understanding!

Hello,

Unfortunately, the theme does not have any such an option that allows you to do this, sorry!

Thanks for your understanding!

Hello raybatch,

Ensure that you are using the latest version of them installed via FTP way, clear all the caches, purge CDN files and check the results. Also, if you are using some untested plugins, you should remove all of these and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello jdodd4s,

You could use sprites and use custom CSS to add a background instead of an icon. Something similar like we use for social counter – http://screencast.com/t/7Hg5sNe9J – http://screencast.com/t/2yCMl4zs8wGN
Or you can add new icons to the theme fonts – http://screencast.com/t/059z1oelgSb

*go to https://icomoon.io/app
*button “import icons”, import from newspaper.svg (in /images/icons/);
*Select your icons and copy – http://screencast.com/t/62BMZmEh – http://screencast.com/t/hxTzPkSy
*button “generate font”, button “download”;
*copy the 4 files (.eot, .svg .ttf .woff), in “icons” folder in the downloaded zip file, rename icomoon.* to newspaper.*, replace old files.

I suggest to use a plugin if you don’t have basic experience or to get someone to help you with this.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello kpivarnik,

You should check the following useful guide from here if you want to increase that parameter. Check here -> https://www.youtube.com/watch?v=nzEdMmRtVQU Also, if you cannot do this, you need to contact your hosting provider, tell this problem because they should be able to do this in your place.

Thanks for your understanding!

Hello,

Unfortunately, please notice that as you want to achieve with Newsmag involves doing such an additional customization and we cannot afford to do that because involves time-consuming and also, we do not have any custom work department, sorry! I suggest you take a look at our Newspaper theme which is more powerful than Newsmag and which allows you to create an overlay menu at your homepage. As an example, you can check our demo preview from here -> https://demo.tagdiv.com/newspaper_living_mag/

Thanks for your understanding!

Hello Aman Singh,

Try to remove it an recreate it again with the same content.

Hope this helps and let us know how it goes!

Thanks.

Hello Bale,

Unfortunately, please notice that our theme has not been tested with this such a plugin but a lot of our users used it and it seems to work as expected.

Thanks for your understanding!

Hello cuisinevault,

Try to use the code below and place it in Theme panel -> Custom CSS area.

.postid-515 .td-post-content .wpb_row {
left: 0;
}

Hope this helps and let us know how it goes!

Thanks.

Hello,

Where did you have used the module mx5 into your website? Provide the exact URL and some useful screenshots with the problem.

Thanks.