Hello u2them,

I have inspected your website and I saw that you are using some untested plugins which are not tested with our theme and which might cause a lot of unknown issues with the theme as you can see here -> https://www.screencast.com/t/G3iY6leGSd Notice that we cannot provide support for untested plugins and if you want to bring best theme results you should use only our tested plugins.
Regarding your header, you can try using the following code as a quick solution and the results can be seen here -> https://www.screencast.com/t/5eU7bD6BCM

The code is here ->

.td-header-menu-wrap{
margin-top:40px;
}
.td-header-sp-logo{
margin-top:9%!important;
}

Another alternative for you would be to change the header style to another one from our big list.

Thanks for your understanding!

Hello Geomedia,

If you want to affect the theme menu, you should edit the theme’s core files where these elements are created, like -> https://www.screencast.com/t/hyNvmLFGMMlh -> https://www.screencast.com/t/X6Y5yKijE So, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello coachkriswatkins,

We do not have any recommendation in this case but notice that if you want to bring better theme results, you have to use minimum HD images as quality.

Thanks for your understanding!

Hello Manulinho,

Please provide your website URL so I can take a closer look at it. Maybe your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools. Please disable all plugins except visual composer or TD Composer, remove all of unknown Ad Code, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello JDH,

Please notice that I have tested to post some comments on my website using the Mobile Theme and everything seems to work as expected, as you can see here -> https://www.screencast.com/t/db4mpXe2 If the problem is still there, please provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Hello suraj1kc,

Those footer templates are custom made -> https://forum.tagdiv.com/footer-templates/ and all of these can be customized only through the code. Another alternative for you would be to use a Footer Page functionality. You should create a simple page and then set ut it as Footer Page from here -> https://www.screencast.com/t/VqdvPs7ePyv Using this functionality, notice that page can be created with TD Composer and the good part is that you can customize each element as you wish.

Hope this helps!

Thanks for your understanding!

Hello keithohara,

I said another domain for example but it’s not mandatory to do this. You can do it on your actual domain. No problem but make before a full update.

Thanks for your understanding!

Hello Khabir Uddin,

Unfortunately, the theme does not have any such an option for this functionality! Infinite load for posts, sorry!

Thanks.

Hello vietnguyen,

Do you want an automatic scrolling for Block 16 Next/Prev pagination? Provide more details if this is not what you mean, sorry!

Thanks for your understanding!

Hello Keith,

I have inspected your website and it seems that your CSS core files do not load! I would suggest you make a new install to another sub-domain for testing via FTP way because this is the surest method in this case. Check here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hello jalewa,

Try to use the Cloud Template Library to create your own custom Category Template using the TD Composer. Please check here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/ Using this way, the theme functionality allows you to add some banners everywhere you want at your website, using the Ad Box element.

Thanks for your understanding!

Hello crazydiver,

In both cases, we recommend doing a full backup to your database to avoid losing all of your dates. If you have mad some customizations to your website, you can update your theme using the patch and otherwise, it’s recommended to update the entire theme folders. Check here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hi,

I’m sorry but please notice that we cannot provide support for RTL version. Where did you see that our theme has RTL support? Sorry, but it did not have. If you will look to another theme you will see that highlighted in the product description, sorry!
Also, if you are unsatisfied with our product and if you want your money back, please make a full refund here -> https://themeforest.net/refund_requests/new and we will get your money back as soon as possible.

Thanks for your understanding!

Hello AVmarket,

Please notice that if you will use another untested plugin with Speed Booster, this will be automatically disabled. Please check here -> https://forum.tagdiv.com/topic/help-speed-booster-other/
If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks.

Hello,

You should use like this -> https://www.screencast.com/t/ScFDELRRd1

Thanks.

Hello heedozz,

Thanks for your appreciations! Notice that logo has been custom made. So, if you want to have an animation logo, you should create a gif image as an example and load it as your logo.

Thanks for your understanding!

Hello josflachs,

You should wait for our updates on the latest version of the Visual Composer. It will be updated in the new updates as soon as possible.

Thanks for your understanding!

Hello vineetaggar,

Notice that your code is not needed to be added in the special area for FeedBurner. You should only have to add the FeedBurner ID. Check here -> https://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-setup-feedburner-for-wordpress/

Thanks for your understanding!

Hello wwasabi1007,

Please check the author box element because there you will see some options that allow you to include or exclude some authors by author ID. Check here -> https://www.screencast.com/t/LrZsj2b4

Thanks for your understanding!

Hello flnewsadmin2018,

Please provide your website URL and some useful screenshots with the error so I can identify it closer.

Thanks for your understanding!

Hello Hoteleus,

Please provide your website URL and some useful screenshots with the error in your webmaster tool. Also, for more information about Webmaster tool, please check here -> https://www.wpbeginner.com/beginners-guide/how-to-add-your-wordpress-site-to-google-webmaster-tools/

Thanks for the message!

Hello heedozz,

Unfortunately, the theme does not have any such an option for this functionality, sorry! The theme has front-end editor for posts if you will use the Cloud Library but this task supposes to use the WordPress functionality. Check the useful guide from here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks for your understanding!

Hello vibolsun65,

Sorry, but at the moment, your website it seems to be unavailable, unfortunately!
Check here -> https://www.screencast.com/t/fn5vCm6l6d

Please notice that the speed of your website depends on how well your site is optimized.
-> https://developers.google.com/speed/pagespeed/insights/?hl=ro&url=https%3A%2F%2Finsanertech.com%2F&tab=mobile

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
Also, check all of your Ad Spots and if you have entered any suspicious code through them, remove all of them and check the results without them.

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello alhaithami,

Unfortunately, our theme does not support RTL. If you need to use RTL for your project, we recommend getting another theme as the RTL implementation is not easy to make and we cannot offer any solution in this regard.

Thanks for your understanding!

Hello u2them,

Please provide some useful screenshots of the problem so I can identify them.

Thanks.