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Catalin
tagDiv Staff

Hello,

The code should have to be added in Theme panel -> Custom CSS area, here -> https://www.screencast.com/t/lEUHki2lr

Thanks.

Catalin
tagDiv Staff

Hi lifemathmoney,

YOur actual menu on mobile looks like this -> https://www.screencast.com/t/dBk99SzbVIN What exactly do you want to achieve? Provide more details!

Thanks.

Catalin
tagDiv Staff

Hello Oğulcan Özügenç,

Please notice that functionality has been added to help you and also, to show you how your text will be displayed on your frontend. If you do not want a sidebar, you should switch the option from here -> https://www.screencast.com/t/lbRlUxrZQc

Thanks for your understanding!

Catalin
tagDiv Staff

Hello thalesbrandao,

Try the code below and place it in Theme panel -> Custom CSS area.

.wp-caption-text, .wp-caption-dd{
text-align:left;
}

Thanks for your understanding!

Catalin
tagDiv Staff

Hi David,

Unfortunately, the width of Newsmag cannot be changed because this is set up to be fixed by default, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello aeshlog,

Unfortunately, notice that we cannot provide additional customization, sorry! Usually, we recommend the developers from studio.envato.com.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello feededigno,

Please notice that our Smart List configuration is too sensible and this functionality was not tested with the Facebook Comments, sorry! If you want to deeply develop this, notice that you should do it yourself through the code because we cannot provide additional customization, unfortunately!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Oğulcan Özügenç,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this conversation so we can quickly identify you. Also, provide there the full FTP access and CPanel for more further investigations.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi George,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and FTP, CPanel access so we can take a closer look. Also, you should provide some useful screens with the error and when exactly you get this error.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Try to follow the next link here -> https://forum.tagdiv.com/topic/additional-custom-fonts-files/

Thanks.

Catalin
tagDiv Staff

Hello tanose,

I have checked a post from your website and the Ads seems to work as expected, as you can see here -> https://www.screencast.com/t/gAaRMz5ADrg Where is the problem? Also, you should remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello tocanitadejocuri,

Unfortunately, I do not exactly what you want! Notice that if you are using the TD Composer page builder you can choose what kind of font want to use an element, like this
-> https://www.screencast.com/t/d7y5Quy9jLr

Thanks for your understanding!

Catalin
tagDiv Staff

Hello George,

Remove all of the untested plugins, purge CDN file, clear all the caches and check the results. If the problem is still there you should make a new install to another sub-domain for testing and use only the requested plugins and check the results. Also, you should check if your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello cgmyr,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can log in and investigate. Please also include a link to this conversation so we can identify you. Also, you should provide your FTP access and CPanel.

Thank you!

Catalin
tagDiv Staff

Hello dwarkapuria,

If you want to change this functionality, you should edit the front-page.php core file from your mobile folder from here -> https://www.screencast.com/t/lgF7xAgRz8

Thanks for your understanding!

Catalin
tagDiv Staff

Hello prashanth,

If you still get 500 errors, please use this guide:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/ Also, if the problem persists, please check the following useful topic from here -> https://forum.tagdiv.com/topic/tagdiv-composer-not-show/

Thanks for the message!

Catalin
tagDiv Staff

Hello Sirius Pro,

Sorry but notice that we do not have any update in this case. Our developers will check this and if they think they need to be updated, then we release it but we cannot say for sure when this will be, unfortunately!

Thanks.

Catalin
tagDiv Staff

Hello realtybuzzin,

Try the manual activation from here -> https://www.screencast.com/t/FgYDnViFg

Thanks.

Catalin
tagDiv Staff

Hello Rohit Sharma,

Notice that demo is available on our demos list which can be loaded from Theme panel and it’s made with Woocommerce plugin. It’s a custom-made demo and if you want to re-create it you should import it or create it with our page builder. As a hint, you should try using the Inspector Browser to check how it’s made. -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello dwarkapuria,

Do you have featured articles added in Featured Category? All of these posts will be loaded from there. Please check here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello giov,

Try to regenerate your thumbnails using the Force Regenerate plugin and Thumbnail Regenerate and also, make sure that your image uploading has the right size to fit your thumbnails used by our theme -> https://www.screencast.com/t/50PXnC3IF

Thanks for your understanding!

Catalin
tagDiv Staff

Hello aliceadenise,

Please notice that our theme works as expected if it was correctly installed. Please try again and install the theme via FTP way, clear all the caches and check the result. For more information, please check our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
After this, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we further investigate it closer your setup page.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello marnick,

Yes, the 8.8.2 is the latest version of the theme. Also, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi jksmith,

Please update the theme to the latest version of it which is 8.8.2 via FTP way, clear all the caches and check the results. Before theme updating, we strongly recommend doing a full backup to your database to avoid losing all of your data. Also, if you are using some untested plugins, try to disable all of these, clear all the caches and check the results.

Thanks for your understanding!

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