Hello dera,

This is a premade demo and it’s ready to be used by our customers! Why do not want to use this demo? You can try to create your own Black demo from scratch to look similar with our demo but please notice that is not a simple task and you should do it yourself. As a hint, you should look at the demo style and try to replicate it. Also, you can check the following topic from here -> https://forum.tagdiv.com/topic/change-actual-post-background-to-a-dark-colour/

Thanks.

Hello seeit18,

I have inspected your website and I saw that you have some errors through your console and also, I noticed that you are using some untested plugins, like autoptimize which can break the theme functionality because it’s not a tested plugin, sorry! Try to disable all of these, clear all the caches and check the results.

Thanks for your understanding!

Hello nirv1,

Ensure that you have installed the theme via FTP way, all the plugins have been updated, clear all the caches and browser caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,

Unfortunately, the theme does not have any such an option for this case, sorry!

Thanks for your understanding!

Hello squallhajime,

Notice that you can create your own post template from Cloud Library and customize it with TD COmposer as you wish. For more information about this setting, please check our documentation from here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks for your understanding!

Hello Allshethings,

Please update the theme to the latest version of it which is 8.8.1, update all of the required plugins and check the results.

Thanks for the message!

Hi all,

Make sure that you are using the latest version of the theme installed via FTP way and all of the plugins are updated.

Thanks for the message!

Hello katiazev,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Check your WP Memory to be minimum 258 MB for better results.

Thanks for your understanding!

Hello Mpburgus,

Do you have installed the latest version of the theme? Ensure that you are installed the latest version of it via FTP way and check after the results. I suggest you make a new install to another subdomain for testing and check the results.

Thanks for your understanding!

Hello,

I have inspected your website URL and I saw that you are using some custom widget in this case, sorry! -> https://www.screencast.com/t/NNbxYsehaJ Please try using only the Social COunter plugin which comes bundled with the theme packet and checks the results. We do not have any bad reports in this case and everything seems to work as expected until now.

Thanks for your understanding!

Hello m22,

First of all, please make sure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. So, if you are using some untested plugins, try to disable all of these and try using only our required and tested plugins if you want to achieve best theme results. Use only the FTP method for theme installing because this is the perfect way in this case. Check here -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks for your understanding!

Hello dylanswims,

Sorry, but please notice that our theme does not have any tested plugin in this case, unfortunately! You should find something like this on the internet and check how will work.

Thanks for your understanding!

Hello dylanswims,

Unfortunately, the theme has not been designed to use EventOn plugin for events, sorry! This is an untested plugin which can interfere with the theme core files and causes a lot of unknown issues. If you want to adjust the theme to work as expected with this plugins, you should do it yourself through the code and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello albertohduarti,

Sorry, but please notice that our theme does not have any such an option for this. You should change the whole js of the theme if you want to disable the mobile mode and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you.

Thanks for the message!

Hello quynhanht113,

If you want to achieve good results with the featured image position, you should use a bigger image.

Thanks for the message!

Hello royyan,

Sorry but please notice that builder is not tested with the theme and we do not recommend using it, unfortunately! You should use our page builder TD Composer if you want to achieve good theme results.

Thanks for the message!

Hello cybero12,

Sorry, but please notice that our theme does not support full width and the default width of the theme is fixed.

Thanks for your understanding!

Hello febriyanlukito,

If you want to change the heading from module title from H3 to H2 you should edit the core file and change from there, like this -> http://screencast.com/t/BJwFFY2YLV If is not what you mean, provide more details so I will be able to provide a more accurate response.

Hope this helps!

Thank you for your understanding!

Hello caseystubbs,

In order to achieve the best theme results, you should replace the code of your old exchange widget with the next one and replace it. The right code is here -> https://pastebin.com/dM4csXCe Check the td_exchange.php and replace the code with this. Clear all the caches and check the results. Also, you should set up your exchange widget according to the following documentation from here -> https://www.screencast.com/t/WBRB2uDuo2N

Thanks for your understanding!

Hello dhcosta,

Yes, and the child theme should have to be loaded from Theme->Appearances from the panel.

Thanks.

Hello Rhonda,

Here is talking about an image added to a ROW which can be changed from TD Composer. Also, if you want to “enlarge it” you should use a stretch ROW option from there, like this example -> https://www.screencast.com/t/bsUKLasgTJ

Thanks.

Hello ashubais,

Sorry but the theme does not have any such an option that allows you to change the AMP Fonts. You should create your own CSS code for changing this. Check here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for the message!

Hello ashokbasnetashu,

For migrating the website we recommend using the WP Duplicator plugin. Please check here -> http://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/ -> https://wordpress.org/plugins/duplicator/

Hope this helps and let us know how it goes!

Thanks!

Hello ds-2,

Please keep in mind that we every time recommend to our customers that before doing a theme update to do a full backup to the database to avoid losing all of the data. We do not recommend to update the theme using the Envato Toolkit plugin because it’s not the reliable way and might appears some errors, sorry! Please update the theme via FTP way because this is the surest and healthy way for updating your theme. Please follow the steps from here -> https://forum.tagdiv.com/install-via-ftp/ Try to recreate your pages using only the TD Composer and remove the Visual Composer shortcodes. This tutorial can help you -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Edward,

Please check here -> http://www.wpbeginner.com/wp-tutorials/how-to-add-nofollow-links-in-wordpress-navigation-menus/

Thanks.