Hello TechieBraj,

Sorry, but I cannot access your website because it seems that is not found -> https://www.screencast.com/t/WrMcVbtT0r. Please provide a valid URL and provide more details about your problem so I will be able to provide a more accurate response.

Thanks.

Hello Janelle,

Notice that our theme will work only for WordPress.org.

Thanks for the message!

Hello,

Replied via email! I cannot access your setup page, sorry!

Thanks.

Hello charlenetoronto,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, increase system status parameters, purge CDN files if you are using the Cloudflare and check the results. If the problem is still there, you should make a new clean install from scratch to another subdomain for testing and check the results.

Thanks for the message!

Hello Ritukant,

I suggest you reinstall the latest version of the theme via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files if you are using the Cloudflare, increased system status parameters and check the results. Very important is to check your requirements for the theme to be compatible with this guide -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello vodol,

Yes, that could be an important reason. I am glad that you could manage your problem.

Thanks for the message!

Hello usman,

If you want to add something like this you should use the TD Composer page builder and add these elements from here -> https://www.screencast.com/t/U4XV3LYn (team member and call to action).

Thanks for your understanding!

Hello seawild,

You should regenerate your thumbnails using the Force Regenerate and Thumbnail Regenerate plugin. It is helpful only in case of thumbnails problems
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
But after the regeneration process is done, the plugin would not be needed anymore. You can deactivate it safely.

Thanks for your understanding!

Hello wendy2228,

Yes, you should add another image in that section if you do not like the default one, sorry! To familiarize with the Inspector Browser, please check the guide from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Hello Solstyce,

Please notice that our theme does not have any such an option that allows you to disable this back to the top section, sorry! You can use such a custom CSS code to hide it or if you want to remove that functionality you should edit the js code of the theme and search by td-scroll-up class.

Thanks for your understanding!

Hello GreatTaste,

Please notice that our theme does not have any such an element for Sliding gallery for pages but only for post pages, sorry! For the pages, you can try using the Ios Slider or Big Grid Slide which will display you only the featured images of your posts and not some images added by you, sorry!
If you want to use such a gallery to your pages, you should try finding a plugin with this functionality and check the results.

Thanks for your understanding!

Hello reflector,

Please check the following useful topic from here -> https://forum.tagdiv.com/topic/increasing-timer-for-trending-now-post-rotation/ Also, notice that modification should have to be done in tagdiv_theme.min.js.

Thanks for your understanding!

Hello willysawa,

All the time’s settings can be made from General WordPress section from here -> https://codex.wordpress.org/Formatting_Date_and_Time Check this useful guide if you need more settings. Also, if you want to make the time Bold and red color you should use such a custom CSS code.

Thanks for your understanding!

Hello municipiobb,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder incorrect way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Clear all the caches and check the results.

Thanks for your understanding!

Hello zeroenigma,

You should load other images which are closer to the size of the thumbnails used by Big Grid Full 5 if you want that the images to be displayed in full width. -> https://www.screencast.com/t/Ryp801oz1 Our cropping system has been designed to crop the images from center to top.

Thanks for your understanding!

Hello apgudkov,

Please check the server permissions in order to be allowed to upload some plugins. You should contact your hosting provider, tell this problem because they should be able to provide a more accurate response. Notice that’s not theme related problem.

Thanks for the message!

Hello hinterlandgazette1,

Speed Booster is an optional plugin and it works only with tested plugins. You can read more here and also a solution – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/

Thanks.

Hello win2158,

Check the theme panel options from here -> https://www.screencast.com/t/TAvTyCCN2VVs If you want to have more options you should customize it yourself using such a custom CSS code. A more useful guide for you can be this one -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Hello Psionline,

Notice that here you can found all the settings regarding on ROW properties, like this
-> https://www.screencast.com/t/MZp9VIsa We recommend using our page builder which is TD COmposer for better theme results.

Thanks.

Hello Roman,

All the custom code should have to be added to the Custom CSS box from here -> https://www.screencast.com/t/A6jWAzEyPYe

Thanks for your understanding!

Hello Nick,

Provide some useful screenshots with your desired changes so I will be able to provide a more accurate response.

Thanks.

Hello bellendir,

Sorry but the theme does not have any such an option for this.

Thanks for your understanding!

Hello Jose,

I guess that you are referring to the Big Grid, right? Notice that element has not been designed to display any excerpts, sorry! If you want to add some additional functions you should edit the following files from here -> https://www.screencast.com/t/Kneh31Hh6J

Thanks for your understanding!

Hello brenbrinkman,

I did not saw any pagination to your homepage, as you can see here -> https://www.screencast.com/t/rSIDHwsyckVV The pagination can be centered using such a custom CSS code. Regarding on images, it seems to work as expected after you have regenerated them. Where is the problem?

Thanks for your understanding!

Hello empirix,

Notice that is the thumbnail used by Block 13, as you can see here -> https://www.screencast.com/t/PGwCTFjNnJ8O

Thanks.