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Catalin
tagDiv Staff

Hello vsingh007,

All the settings for this element can be found here -> https://www.screencast.com/t/wykrZtyXWE and the name of this element can be changed from Translations settings from Theme panel -> https://www.screencast.com/t/m0n4Ev0A

Thanks for your understanding!

Catalin
tagDiv Staff

Hello shinobu,

Make sure that your page builder is active (TD Composer or Visual Composer). The tags which are displayed on your frontend seems to come from Visual Composer. I suggest you recreate from scratch that page only with TD Composer, clear all the caches and check the results. Should works.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello hebbars.kitchen,

If you are referring to this option from here -> https://www.screencast.com/t/VJiw5xuQWngT notice that you can use only one option, by categories or by tag and not the both at the same time, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello landerboss,

First of all, I will thank you for your interesting in our items! Notice that our theme is more powerful which has a lot of settings in the Theme Panel. I suggest you read again the whole theme documentation to familiarize with all of these elements. If you want additional customization and if the theme does not have any such an option for what you want to do, you need to have some CSS skills. For theme installing/updating please check here -> https://forum.tagdiv.com/install-via-ftp/ -> we recommend the FTP method because this is the surest method in this case. For installing the demo, please check here
-> https://forum.tagdiv.com/installing-demos/.

Hope this helps!

Good luck with your project!

Catalin
tagDiv Staff

Hello commandeleven,

You should regenerate the thumbnails using the Force Regenerate and Thumbnails Regenerate plugins. Please check the following documentation from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello courthouseWGR,

Unfortunately, our theme does not have any such an option for this but it’s possible to achieve the same effect if you will use the pabeguilder+overlay menu as a page template, like this -> https://www.screencast.com/t/QuDTmFn0n0XE Here is talking about additional customizations and web design. So, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello GregStewart,

I saw that you are using too small images for this kind of post template and that’s why you bring these bad results, sorry! I suggest you load another big image if you want to use this post template. Clear all the caches and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

I have inspected your website and I saw that you are using the autoptimize plugin which can break some theme functionality. Disable this plugin, clear all the caches and check the results. Also, you can use the code below and place it in Theme panel -> Custom CSS area as a quick solution.

.td-header-style-5 .td-main-menu-logo img{
max-height: 48px;
}
.td-main-page-wrap{
padding-top:0px
}

Thanks for the message!

Catalin
tagDiv Staff

Hello mrcbt,

Unfortunately, our theme has not been tested with another ad system but only with Adsense and that’s why we cannot say for sure if the theme will work with this, sorry! For more information about using other ads, please check here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ignaciosantiago,

Use the HD images for better results.

Thanks.

Catalin
tagDiv Staff

Hello RafaelLorenzoni,

Sorry, but at the moment, all of the available options for Related Articles can be found here -> https://www.screencast.com/t/C09rxMRjDm5 If you need more option regarding on this section, notice that you should do it yourself through the code and otherwise, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello factografica,

Please make a full backup of your database to avoid losing all of your data and make a new fresh install to another subdomain for testing, clear all the caches and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello factografica,

The latest version of the theme is Newspaper 8.7.2 and the files changed in this version can be found here -> https://www.screencast.com/t/w0clY92SWyUS For more information about our changelog, please check here -> https://themeforest.net/item/newspaper/5489609?gclid=EAIaIQobChMIo668saLX2QIVGYrICh2JgA4MEAAYASAAEgJY0fD_BwE After each update, we recommend doing a full backup to your database to avoid losing all of your data and then update the theme via FTP way because this is the surest method in this case. Please check here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ignaciosantiago,

We recommend using a high quality of your images. Notice that we do not have any certain recommended size for them. Notice that the theme has the main functionality which crops the images by a certain thumbnail. Check our documentation from here -> https://forum.tagdiv.com/theme-thumbs/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello tonima,

Provide your website URL and also, the exact link where you have tried to add this banner so I can localize it and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello 22p,

The easiest way, in this case, is to install the sound radar demo and check the homepage to see how it’s made. Also, ensure that you are not using the background image to your website because if you are using something like this, the theme will be automatically boxed.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Jesse,

I have inspected your screens and I saw that thumbnails are do not exist in our theme, sorry! Should look like this -> https://www.screencast.com/t/Qn7obp1oso Please ensure that you are using the latest version of the theme, installed via FTP way, remove all of the untested plugins (WP Autoptimize, WP Rocket, etc) which can break the theme functionality, clear all the caches and check the results. Also, check the GD Library option to be enabled on your server.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello acdmin,

Please provide your website URL for identifying it, then so I can take a closer look at it and also, so I will be able to provide a more accurate response/code.

Thanks.

Catalin
tagDiv Staff

Hello immamh77,

Please notice that any pos template can be used for Featured images and if you want a special template for video, you should choose one which allows you to add Featured Video from our list here -> https://forum.tagdiv.com/featured-image-or-video/
Regarding on weather widget, notice that I have tested on my side and this element works as expected. Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins which can break the theme, clear all the caches and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mjehangir,

Please provide your website URL so I can take a closer look at it.

Thanks.

Catalin
tagDiv Staff

Hello kadmael,

Please send us an email at contact@tagdiv.com with your log-in information so we can take a closer look at your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

That section is made with a plugin which is named Cryptocurrency Price Ticker Widget and add the shortcode in a column text in page builder at the top of the site. Also, you can import the Crypto template from our demos list and check how this was made.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello GregStewart,

That may be a thumbnail issue, please try to regenerate the thumbnails
https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
The theme uses a center-top cropping for the thumbnails used by all modules
https://forum.tagdiv.com/featured-image/
The resulting thumbnails are also affected by image aspect ratio
https://forum.tagdiv.com/thumbnails-vs-featured-image-size/

If is not what you mean, please provide more details about your problem (provide some screenshots) and your website so I can identify the problem.

Thanks.

Catalin
tagDiv Staff

Hello cancok,

Please notice that the multi-site has not been tested with our theme and also, we cannot provide support for this, sorry! Also, notice that the multisite is just a WordPress functionality and it can be done in a lot of ways. For more information about this implementation, please check here -> https://codex.wordpress.org/Create_A_Network We recommend using the way of multisite when you have to create a new install for each subdomain and then you can make a redirect between them.
Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello jakobe75,

Try to use a plugin for Font Awesome and check the results. Our team members have Social Icons.

Thanks for your understanding!

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