Hello gargus,

Notice that from Theme panel, Ads section you can manage the Header Ads, Sidebar Ads and the ads from your post content which can be placed at the top, middle or bottom, as you can see here -> https://www.screencast.com/t/0JYOa554DKB Clear all the caches and check the results.
I guess that you are referring to the Latest Articles which is this -> https://www.screencast.com/t/AYHvSihWKwYG, right? Notice that you can change this from Page Templates, according to our documentation here -> https://forum.tagdiv.com/page-templates-2/
What is your latest issue? Is it related to quotes? Provide more details about his so I will be able to provide a more accurate response.

Thanks.

Hello Vishal,

First of all, check your theme version to be the latest one and also, check the required plugins to be updated if you want to achieve best theme results. Also, make sure that your social counter plugin has been set up according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ Clear all the caches and check the results. Also, please ensure that your FB ID is a valid one and ensure that is a public page.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this page so I can quickly identify you

Thanks for your understanding!

Hello Kostas,

Unfortunately, I do not exactly understand what you mean, sorry! Please notice that our theme does not have any such an option that allows you to make these changes, sorry! If you want to add some custom CSS to your website, notice that you can add it in Theme panel->Cusotm CSS code.

Thanks for your understanding!

Hello 1CBAR1,

Regarding on buttons, please notice that I have just pointed you above where should be the steps which you have to follow in order to achieve these changes. This change involves more custom work and notices that we cannot do it for yourself, sorry! You should do it yourself because we cannot provide custom work at the moment, sorry!
Yes, if you will change the demo, all the specified design for that demo will be loaded/imported.

Thanks for your understanding!

Hello arolee,

Ensure that you are using the latest theme version installed via FTP way and also, check the system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, you should provide some useful screenshots with the issues so I can try to identify it at your website. Also, if you need more assistance in this regard, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Very important is to use only our tested plugins. Otherwise, if you are using some untested plugins, notice that all of these might interact with the theme core files and causes a lot of unknown issues.

Thanks for your understanding!

Hi Alina,

I have checked your website and I saw that you are using some untested plugins and also, the Child Theme version on your end, right? I suggest you make a full backup to your database and try making a new fresh install from scratch via FTP way because this is the surest method in this regard and check the results. Also, remove all of the untested plugins which can interact with the theme core files and cause a lot of unknown issues and also, switch the theme to the main theme version and see how it works.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello awoodhams,

Most likely, your website has been cached and that’s why you cannot see this change, sorry! Try to clear all your caches and check the results.

Thanks for the message!

Hello economiesofsport,

Unfortunately, please notice that we do not recommend doing this change because the theme layout can be broken, sorry! As a hint, you can try using the following code and place it in Theme panel->Custom CSS area.

The code is ->

.td-container-wrap {
width: 1105px;
}

Thanks for your understanding!

Hello SWSMums,

Here is talking about Excerpts section. If you want to change the color for these words, notice that you can do this from Theme panel, like this -> https://www.screencast.com/t/DmRR2xk2

Thanks for the message!

Hello thebootguy,

Please ensure that you are using the latest theme version installed via FTP way because this is the surest method in this case. Also, check the system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Ensure that you are using only our tested plugins because if you are using some untested plugins, these might interact with the theme core files and causes some unknown issues. Try to remove all of them, clear all the caches and check the results. For more information about a correct using of our page builder, please check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Hope this helps!

Thanks for your understanding!

Hello MPleLeroy,

First of all, check your system status to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and then clear all the cache memory and check the results.

Thanks for the message!

Hello omattelin,

Please provide more details about this problem as I asked above.

Thanks.

Hello bloggingindian,

Check your Plugins section from your Theme panel and access this -> https://www.screencast.com/t/J8azhZ9FhL

Thanks for your understanding!

Hello hanakousuke,

Unfortunately, but please notice that all of these things are not theme related. You should contact the hosting provider and fix them with the person responsible for these things, sorry! Please notice that we only can point you in the right direction and also, provide some solutions or to offer some hints regarding on technical theme support.

Thanks for your understanding!

Hello oscarfabra,

Below, I will give you a simple example of how exactly you should change the Default Sidebar:
-you have a simple post which has a primary category setup, like this -> https://www.screencast.com/t/5T7lDb7tA
-on that category, from Theme panel, you can change your desired sidebar, like this -> https://www.screencast.com/t/Cd67JYanS1Ak
-from the Widgets section, you can manage this sidebar, like this -> https://www.screencast.com/t/GgFKFm7VZWg
-the result you can see here -> https://www.screencast.com/t/Jx7V5eBuw

Hope this helps!

Thanks for your understanding!

Hello avstu,

You should check our predefined footer templates and also, you can use the footer template style 5 to customize it as you wish. please notice that we cannot provide any kind of additional customization because we cannot provide this type of services at the moment, sorry!
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you, because we cannot provide custom work, sorry!

Thanks for your understanding!

Hello,

I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and cause some unknown issues. Try to disable all of them and leave just only of our tested plugins and check the results. Do you are simultaneously using the page builders? Check our documentation here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks for your understanding!

Hello Santhiago,

If you want to manage this case, you should try using the Seo Yoast plugin and check the plugin’s following documentation here -> https://yoast.com/social-previews-yoast-seo-premium/

Thanks for your understanding!

Hello MitchyBoy,

If you want to avoid this case, you should try using the post template style 5 because this template will no display the featured image at the top of the post. For more information about this regard, please consult our useful documentation here -> https://forum.tagdiv.com/newsmag-post-templates/

Thanks for your understanding!

Hello juanca8888,

Please check the following documentation for more information about the transition between these both page builders, like this -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Hope this helps!

Thanks for your understanding!

Hello aph100,

If you have moved your website to a new server/domain, you will have to re-activate your theme, according to our documentation here -> https://forum.tagdiv.com/newsmag-how-to-activate-the-theme/ You should follow these steps in order to activate your theme. If you cannot do this, you should send us an email at contact@tagdiv.com with your ITEM purchase code and wp-admin so I can take a closer look at your backend.

Thanks for your understanding!

Hello saucemonsters,

I have inspected your mobile webstie version and I saw that mode are not right loaded, as you can see here -> https://www.screencast.com/t/gWhMt5kG That blank spaces come from your bottom Ad. Try to identify the provenience of it and provide more details about it and how you added it there. Notice that responsive mobile version will display the exact desktop elements in mobile responsive mode.

Thanks for your understanding!

Hello saucemonsters,

You should edit your page and try to manage the Ad section. Do you have tried this? Provide some screenshots with your page structure so I can take a closer look at it.

Thanks for your understanding!

Hello golfer6934,

Do you have tried to follow the steps which I gave you above? If you have followed all of these and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information so I can take a closer look at it.

Thanks for your understanding!

Hello Bernard,

It is strange your problem with header style 4, sorry! Please notice that I have made some tests in this regard on my website and I did not saw any kind of problems in this case, sorry! The theme seems to work as expected. Also, try to clear all the caches and check the results. Also, if you have any other problem with the theme and you need some help, please let us know.

Thanks for your understanding!