Hello

If you want to change the blockquote style from your backend, you should edit the editor-style.css core file and edit the blockquote design by your desire, like this -> https://www.screencast.com/t/TnD3785x8k

Hope this helps!

Thaks for the message!

Hello cookingpanda,

Unfortunately, our theme does not have any easy solution or settings to use another system ad, sorry! For example, you should try using the AdRotate plugin because many of our users use it and were pleased with it functionality.

Thanks for your understanding!

Hello lrawareness,

I have inspected your website and I saw that you are using a lot of untested plugins which can interact with the theme core files which might cause a lot of unknown issues. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. If the problem is still there, try to make a new clean install from scratch via FTP way, clear all the caches and check the results. You should check our demo preview here -> https://demo.tagdiv.com/newspaper/?s=wordpress and there you will see that our theme works as expected.

Thanks for your message!

Hello misolek,

1)Please keep in mind that you should activate the theme after you have installed on your website, according to our documentation here -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

2)Most likely, you are referring to the message which appears on the plugins area when a new plugin version is released, right? This is mentioned here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The bundled version of the plugin does not have an activation code and you cannot update it automatically through WordPress.

Thanks for your understanding!

Hello 22p,

Yes, the theme is compatible with this type of Woo-commerce.

Thanks.

Hello SW1988,

First of all, please notice that our Big Grids does not have a title and also, I do not exactly understand what you mean by title and text, sorry! Provide more details about what you want to achieve so I will be able to provide a more accurate response. This is the main functionality for our Big Grids. These contain the posts ( the title of the posts) and if you will press it you will be linked to that post. If you want to remove the date and name for Big Grid you should use a bit of CSS code to do this, according to your Big Grid used by you. For example, if you are using the Big Grid 1, you should use the below custom CSS and place it in Theme panel->Custom CSS area.

The code is ->

.td_block_big_grid .td-module-meta-info{
display:none;
}

Thanks for your understanding!

Hello cookingpanda,

Unfortunately, the only ad system which was designed to be used in our theme is Google Adsense, sorry! We cannot recommend using other Ad System because we do not make any tests in this regard, sorry!

Thanks for your understanding!

Hello vleydan,

First of all, ensure that you are using the latest theme version and then, if you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. I have tried to check your website but it seems to be in maintenance mode. If the problem is still there, you should try making a new clean from scratch and use only the bundled plugins and rule out any conflicts.

Thanks for your understanding!

Hello MasterDrake,

I have inspected your website and I saw that you are using a lot of untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. By the way, do you are using the Background click Ads at your website?

Thanks for your understanding!

Hello,

Sorry, but there is no viable solution for infinite loading for posts with our theme. Sorry. We do have it on our list for future releases but because of the way the theme was built, infinite scrolling is not possible at the moment.

Thanks for your understanding!

Hello joeydekoning,

I guess that you are referring to make the Block 24 on 3 columns in one row if you want to be wider, like this -> https://www.screencast.com/t/3Ey490AHfcjD and this is the block style for 1 and 2 columns, like this -> https://www.screencast.com/t/igSFjQ3Zg0 Notice that block has not been designed to be used in full width, without space on right and left side, sorry! If you want to develop this block you should edit it yourself because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello Celene Londono,

I guess that you are referring to the Red Play button, like this -> https://www.screencast.com/t/yoHhoaKeIGiq, right? So, please notice that button comes from YouTube and the theme does not have any settings that allow you to handle it, sorry!
If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello grupoindependente,

The problem with the geolocation happens due https. Our developers will investigate this case and if we will find a fix, in this case, this will be implemented in a future update.

Thanks for your understanding!

Hello nkodgh,

Notice that there is called and created these buttons. You should deeper check this section and make your desired changes or if you want to develop deeper this plugin you should check the plugin’s files. Notice that if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello ouropretooficial,

I have inspected your website and I saw that you still using some untested plugins, such as Autoptimize plugin, like this -> https://www.screencast.com/t/3i5BYnSt If you want to bring best results with our theme you should disable all of your untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Do you have tried this thing? If the problem is still there, you should make a new clean install from scratch via FTP way and install the theme only with bundled plugins and check the results.

Thanks for your understanding!

Hello nkodgh,

You should edit the theme core files if you want to change these strings. As a hint, you should check the td_module_single.php like this -> https://www.screencast.com/t/UyPw40p1pC

Thanks for the message!

Hello SW1988,

Please keep in mind that the Visual Composer is a built-in plugin with our theme and the VC Template Library is an add-on of this plugin which is not tested with our product, sorry! The VC come bundled with the theme core files and it must not be activated or buy any license.

Thanks for your understanding!

Hello yachtsailingcharter,

Replied via other topic, here -> https://forum.tagdiv.com/topic/popup-for-contact-form/

Hello gunngx,

1)If you want to reduce that white gap, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel -> Custom CSS area.

The code is ->
.td-main-page-wrap {
padding-top: 15px;
}
The result is here -> https://www.screencast.com/t/O6g81zm0U

2)You should regenerate your thumbnails using the Force Regenerate Plugin and Regenerate Thumbnails. For more information about this problem, please check here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks for your understanding!

Hello gilean,

Please ensure that you are using the latest theme version and then, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello utrinskokafe,

Unfortunately, the mobile responsive cannot be deactivated from mobile devices, sorry! The theme is fully responsive and has not been designed to have the same layout which is present n desktop, sorry! This is not a good option, sorry! If you want to change the theme structure you should the theme core files and make your desired changes. Also, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello hemant15012015,

First of all, you should make a new clean install from scratch, remove the old theme and re-download the latest theme version from your account in Theme Forest. Then, you should install your theme via FTP way according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Notice that the theme packet is fully tested and should work as expected with the theme.

Thanks for your understanding!

Hello 3btest,

Unfortunately, I have checked your website and it seems to be in maintenance mode, as you can see here -> https://www.screencast.com/t/EtOCuIkiSi1 Provide a valid link so I can inspect it closer.

Thanks for your understanding!

Hello gilean,

If you are using the CDN system you should purge all the files and check the results. Also, you should check your system status to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Ken0929,

1)The Retina display is not available for module_16 or Block 21, sorry! If you want to implement it you should do it yourself because we cannot provide custom services at the moment, sorry! If you want to do this, you should edit the theme core file like td_panel_blcok_settings.php, where the panel settings are created. So, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you.
2)If you want to remove that shadow, you simply use a bit of CSS code to hide it. Try the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td-header-gradient:before{
display:none;
}

3)Unfortunately, our theme does not have any such an option for our Excerpts, sorry! All the available settings for this feature should be found here -> https://forum.tagdiv.com/excerpts-introduction/

Thanks for your understanding!