Hello Regina,

You simply add a featured image to your post, like this -> https://www.screencast.com/t/6CeZxnSIK1h For more information about featured images, please consult here -> https://forum.tagdiv.com/newsmag-featured-images/

Thanks for your understanding!

Hello modaestrat,

Please ensure that you are not using any optimize plugin to optimize your images and reduce the quality of these. All the required size for each module can be found here -> https://www.screencast.com/t/krOM7lgns3rJ However, to bring best theme results you should use HD images. For more information about aspect ratio, please consult our documentation here -> https://forum.tagdiv.com/thumbnails-vs-featured-image-size/

Thanks for your understanding!

Hello h.mendoza,

If you want to make some changes to the style of Block 13, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td_block_13 .td-excerpt {
padding-top:80px!important;
}
.td_block_13 .meta-info {
margin-bottom: -65px;
}

The results is here -> https://www.screencast.com/t/lq0Gg80B

Thanks for your understanding!

Hello dr_vibe,

Try to disable all of the untested plugins except the Auto Post Thumbnail, clear all your caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your backend.

Thanks for the message

Hello arnav55,

Provide your website URL so I will be able to provide a more accurate response after inspecting your website.

Thanks for the message!

Hello aspirin29,

You should replace the h1 tag with a div, like this -> https://www.screencast.com/t/FmbpUXf81.

Thanks.

Hello Mustafa Varol,

Our theme has this option and when you want to share other posts on facebook will display the author name, like this: http://screencast.com/t/X9va7aOglP You have control on this feature from td_wp_booster_functions.php file like this: http://screencast.com/t/ThEgEFxgw6F Please inspect this file on your back end and check if you have this code. SEO Yoast Plugin is tested on our theme and works properly with default settings. I have no idea why do not work for you. If you use another Plugin for Seach Engine Optimization, try to disable it, maybe cause this problem and try it again.
Also, you can try to disable all the active plugins, except Visual Composer, empty all your caches and install only the plugins that come bundled with our theme.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello glosdata,

I know that you are referring to this error -> https://www.screencast.com/t/157XsNXOcdd2, right? Please notice that message appears because your row are split (for example 2/3+1/3) and the Big Grid do not allow you to use it in this case because the Big Grid layout will be broken, sorry!

Thanks for your understanding!

Hello ReyLagarto,

Unfortunately, our theme does not have any such an option for it, sorry! All the tags are displayed at the bottom of your posts if it exists, as you can see here -> https://www.screencast.com/t/IHuCEjl6

Thanks for your understanding!

Hello ImSoCute,

I have inspected your website and I saw that you are using a lot of untested plugins, as you can see here -> https://www.screencast.com/t/TWoST6Iy which can interact with your core theme and cause a lot of unknown issues, like this, sorry! Notice that we cannot provide support for untested plugins and before any deeper investigations at your backend, you should try the theme without using any untested plugins. Disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core file and rule out any conflicting plugins. Please keep in mind that our theme works as expected with blockquotes and we do not have any bad reports in this regard, sorry! Also, we cannot inspect your website if you will not provide your credentials.
If your problem is still there after you have disabled all of your untested plugins and if you need more assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your website.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello sasquatters,

I guess that you are referring to our smart sidebar, right? So, if you want to enable this option, you should check our theme panel. For more information about this feature, please consult our useful guide here -> https://forum.tagdiv.com/smart-sidebar-2/

Thanks for the message!

Hello ImSoCute,

The block 16 uses more modules, depends on where exactly this block is used. If the block is used on sidebar, for example, is used the module_6 which do not have an excerpt and for the other sizes, is used the module mx_7 which has the Excerpt option and which can be found here -> https://www.screencast.com/t/o7DoOo3Tv
Pay attention with our modules/blocks.

Thanks for your understanding!

Hello PCMSRL,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. I need to make some deeper investigations at your backend so I can identify the problem.

Thank you for your message!

Hello wilfredo,

Notice that you should add this code where exactly you want to appear on your front-end. You should make some tests in this file and see the results. You should have a basic PHP and HTML basic knowledge to achieve this task.

Thanks for the message!

Hello wilfredo,

Notice that you can remove the featured image which is generated by your video and replace it with another one wich you like.

Thanks for the message!

Hello modaestrat,

For more information about how the type of files can be overwritten with the child theme, please consult our useful guide here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ and please notice that not any file can be overwritten by the child theme, sorry! Each theme update will overwrite all the theme code and if you have some customization through these, all of these will be lost.

Thanks for the message!

Hello modaestrat,

If you want to hide the “SHARE” title and the author box you should use a bit of CSS code to do that. Try the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td-post-share-title, .author-box-wrap{
display:none;
}

Hope this helps!

If is not what you mean, provide more details so I will be able to provide am roe accurate response.

Thanks for the message!

Hello Regina,

This is the post template style 6 and the background image is the featured image which can be easily added from post editor, like this -> https://www.screencast.com/t/LYKpu77D6wR This style of this post template will take the featured image which you have setup for your post and this will be displayed in full width like as in your example website.

Thanks for your understanding!

Hello modaestrat,

I have inspected your website and I saw that your featured image are not correctly displayed at the front end. Make sure that you have correctly added your images from post editor and also, ensure that you have added the big size of your image. After this, you should use the Regenerate Thumbnails and Force Regenerate to regenerate your thumbnails and then check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello BeautyGeek,

I have inspected your website and I saw that you are using some untested plugins which might interact with the theme core files and cause a lot of unknown issues. Try to disable all of these untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and check the results.

Thanks for your understanding!

Hello agenciatrampo,

I have checked your website on Google Insights and I saw that your website is not optimized, as you can see here -> https://www.screencast.com/t/5BMtDauA26GA Your images should have to be reduced because the size of these are too big and that’s why it takes a while until the website to be prepared. Try to follow all the useful steps which are presented in our above tutorial and fix this problem if you want to bring best theme results. If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide this type of optimization services at the moment, sorry!

Thanks for your understanding!

Hello dr_vibe,

I have inspected your website and I saw that you are using some untested plugins which might interact with the theme core files and cause a lot of unknown issues. Most likely, this could be the reason of your problem. Try to disable all of these untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and check the results. After this, make sure that you have added a featured image to your posts according to our documentation here -> https://forum.tagdiv.com/newsmag-featured-images/

Hope this helps!

Thanks for your understanding!

Hello rfortz,

Unfortunately, if you want to change the layout of your woo commerce page, notice that will can be done only through the code because the theme does not have any such an option that allows you to do this, sorry! Notice that is not a simple task and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry! As a hint, if you want to affect the woo commerce template, you should edit the following core files, from here -> https://www.screencast.com/t/KoDf3xbvhkd

Thanks for your understanding!

Hello WakeUpCallProject,

The theme panel option is fully tested and seems to be applied at my end. Works as expected. Try to clear all your caches and then try to check your results.
For your second request, notice that the category description has an italic font style setup by default and if you want to change it, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-category-description{
font-style:initial;
}

Thanks for your understanding!

Hello dhincapie,

Unfortunately, the mobile menu cannot be disabled because this is the style for the responsive mode.

Thanks for your understanding!