Hello salocharly,

You should use the Ad Box element from Visual Composer because there you have this option available, like this -> https://www.screencast.com/t/LJjbSgLL If you want to insert the Custom Ad on posts, you should generate the shortcode with Ad Box and then, using the do_shortcode method you can inject this code where exactly you want to add this to your post templates. -> https://www.screencast.com/t/jnILe8S2d The generated shortcode is ->
[td_block_ad_box spot_id="custom_ad_1" spot_title="Advertisment" tdc_css=""]

Hope this helps!

Thanks for your understanding!

Hello WakeUpCallProject,

Try the code below and place it in Theme panel->Cusotm CSS area.

The code is ->

#menu-australian-small-caps-asx a{
color:#EC8003!important;
}
#menu-australian-small-caps-asx a:hover{
color:white!important;
}

Thanks for the message!

Hello MESOTU,

It is strange! I have tested again on my side and works like a charm. Try to replace the menu-mobile.php file with the code from here -> http://pastebin.com/FXSwrwxP and the td_menu.php file with the code from here -> http://pastebin.com/Y9yfry7D If should working.

Hope this helps!

Thanks for the message!

Hello ebhelloworld28,

Unfortunately, we do not recommend to do this because you can break the theme, sorry! This is the standard name of our classes, and you should change them from entire theme files. You can try to use the search and replace method, but we cannot say for sure if it works because we do not try this, sorry!

Thanks for your understanding!

Hello willysawa,

Please keep in mind that the Big Grid 6 uses the module MX5 and module MX13 as you can see here -> https://www.screencast.com/t/NZfCPVCN -> https://www.screencast.com/t/kCIYxa438exJ This is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello diablo7,

Unfortunately, the post type pagination come from WordPress and not from our theme, sorry! This feature is called from our theme in td_module_single_base.php, like this -> https://www.screencast.com/t/X3irDbBIEF7 (wp_link_pages). You should try using some plugins which use another pagination style because our theme does not have any such an option for it, sorry!

Thanks for your understanding!

Hello lisvilla,

First of all, please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Increase all parameters from here. Most likely, your PHP memory is exhausted, and that’s why you cannot load anything. It might be a reason in this situation.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello wash,

Unfortunately, our theme has not been tested on Linux operation system, and it is possible that some of the Browsers do not work as expected with the theme, like Opera which is rather problematic. We will make some deeper investigations and tests in this regard and we will consider to fix it in our future updates if our developers will take this decision.

Thanks for your understanding!

Hello sil2,

Unfortunately, our theme does not have any such an option that allows you to turn off all the Ajax Requests. You should disable each element from theme panel wich uses the Ajax like -> Post View Counts, Load More or Infinite Loading Pagination for Blocks/Modules, Ajax Filter, Live Search. If you want to avoid these requests you must use these elements. If you want to find more references about the Ajax Request, you should check our tagdiv_theme.js core file because there you will see what type of element from the theme uses the Ajax.

Thanks for your understanding!

Hello boolokam,

Try to change your theme to a default theme and check the results. Do you have some customizations in .htacess? If yes, you should remove it because the WordPress will automatically generate a new default .htacess. For more information about how you can fix this problem, please check here -> http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/

Thanks for your understanding!

Hello DaveS,

If you want to change the background, you should use the code below and place it in Theme panel->Cusotm CSS Area.

The code is ->

.gr__grandecor_bg body {
background:white!important;
}

The result is here -> https://www.screencast.com/t/oUQ9nq3DLh5

Thanks for the message!

Hello DaveS,

Unfortunately, the theme has not been tested for Skype sharing, sorry! Most likely, it is needed to make some additional customziations. In the future, our developers will investigate this regard, and if will be easy to fix this, we will consider to add it in the coming updates.

Thanks for the message and yours understanding!

Hello vortihk,

Try to add the !important tag to give more priority for your custom CSS code.

@media(max-width:767px){
.td-category-siblings{
display:none!important;
}
}

Hope this helps!

Thanks for the message!

Hello Arianna,

1)Notice that the Weather Widget is fully tested with our theme and it should work for most cities. For more references about how you can set it, please consult here -> https://forum.tagdiv.com/weather-widget-newsmag/
2)You do not use the correct HTML tag to add an image link to your website. Try to check the guide from here -> https://www.w3schools.com/tags/att_a_href.asp and check the results.
3)If you want to remove the white space which is placed above to your footer section, you simply use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-footer-template-4{
padding-top:0!important;
}
.td-footer-wrapper{
padding-top:0!important;
}
.td-main-page-wrap {
padding-bottom:5px!important;
}

The result is here -> https://www.screencast.com/t/bAqAwjC8W

Thanks for the message!

Hello ricWhittakerJr,

Unfortunately, I do not exactly understand what you want to achieve. Provide your website URL and also, more useful screenshots where you want to explain what you want to do. If you want to edit/or add some classes into the style CSS for mobile theme, you should edit the style.css from mobile section, like this -> https://www.screencast.com/t/CCshI8zmL

Hope this helps!

Thanks for your understanding!

Hello hollymarie,

The whole functionality of Author Box is to display all the authors from your website through using the Author Box element from Visual Composer. Please provide more details about your problem, also, give me your website so I will be able to take a closer look and also, so I will be able to provide a more accurate response. You can provide some useful screenshots for a better understanding.

Thanks for your message!

Hello albertocle,

You should enable the Visual Composer, clear all your caches and check the results. If is not what you mean, please provide more details about your problem so I will be able to provide a more accurate response. Provide your website so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello n.lazzati,

Please keep in mind that our theme does not have any such an option for any Feedburner/RSS, sorry! The WordPress controls this feature and if you want to make some adjustments in this regard, you should do it yourself because we cannot provide custom services at the moment, sorry! Your task involves some additional customizations and if you ae not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello marcomilic,

Ohh, no. You must not buy another license for your Visual Composer, sorry! You simply download the latest theme packet from Theme Forest because this will com bundled with the latest version of the theme and also, with the latest version of required plugins. For more information about how you can update the Visual Composer, please check here -> https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks for the message!

Hello eman,

Unfortunately, I do not exactly understand what you mean and what you want to achieve, sorry! If you are referring to the Block pagination, you should check the Block Settings guide and from there you can setup this feature, like this -> https://forum.tagdiv.com/newsmag-block-settings-tutorial/
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello debarup,

For more references in this regard, please check the following topic here -> https://forum.tagdiv.com/topic/when-will-you-remove-h1-from-logo-big-seo-mistake/

Thanks for your understanding!

Hello kevingray,

I feel sorry if you are not able to customize the theme after reading our documentation, sorry! I recommend you to read the entire documentation again, try to understand each element from the theme and then you should try to apply all of them to your project. As you can see, our guides are very comprehensive and well-documented together with some useful video tutorial which can be found on our YouTube channel here -> https://www.youtube.com/user/tagdiv
If you need more assistance in this regard, please provide more details about what you want to achieve and you are not able to do this. You can provide some useful screenshots for a better understanding.

Thanks for your understanding!

Hello WakeUpCallProject,

You should make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core file and check the results. For more references about this method, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for your understanding!

Hello WakeUpCallProject,

If you want to change this color, you should use the code below and place it in Theme panel->Custom CSS Area.

The code is ->

.td-sub-footer-container, .td-sub-footer-container a{
color:#EC8003!important;
}

The result is here -> https://www.screencast.com/t/TCWhjs2a

Thanks for your understanding!

Hello MESOTU,

Furthermore investigations, I noticed that the above solution works as expected. I have tested on my side and the menu for mobile works like a charm. You should only make a new registration in td_menu.php with your new menu for mobile, like this -> https://www.screencast.com/t/QjYkL3EdnQE and then, in mobile-menu.php you should declare from which you want to be the source of the menu for mobile devices, like this -> https://www.screencast.com/t/sTbFYXUCbtm7 and the result you should see here -> https://www.screencast.com/t/roqcjV1c -> https://www.screencast.com/t/N2mnoolv

Thanks for your understanding!