Hello icRogehT,

I have tested on my side and the color seems to work as expected, as you can see here -> https://www.screencast.com/t/kUj01pt8jp -> https://www.screencast.com/t/apGg3x6JSrV Clear all your caches, purge CDN files if you are using the CDN system and check the results.

Thanks for the message!

Hello Ginfox,

After trying to re-install the demo, you should check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Also, you should check your server permission to be enabled so to be able to load data to your website.

Hope this help and let us know how it goes!

Thanks for your understanding!

Hello manuelcodiga,

Try to make a new clean install via FTP way and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. If the problem is still there after this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello marcomilic,

You should simply download the latest version of theme from Envato Market and in this packet you will find the latest version of Visual Composer.

Thanks for your understanding!

Hello Iain,

Unfortunately, this type of plugin is not tested with our theme and also, we cannot say for sure if it will work or not with the theme, sorry! Also, we cannot provide support and custom implementation for this plugin, sorry! As you can know, our tested caching plugin is WP Super Cache which work as expected with the theme.

Thanks for your understanding!

Hello jjverdun,

Replied via Envato dashboard.

Thanks.

Hello quirkybyte,

Unfortunately, our theme does not have any such an option that allows you to change the width of templates because it has not been designed to use dynamic width and if you try to do this, you can simply damage the theme layout. So, if you are referring to the boxed layout, notice that the theme automatically apply this layout if you use the background image or color for the entire website. If you want to get rid of it, you should just remove the background, and the theme will be automatically switched to the default layout. The background can be handled from here -> https://www.screencast.com/t/fB8l7V56
If is not what you mean, please provide more details about what you want to achieve so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello peeradetch,

Unfortunately, our theme does not have any such an option that allows you to update the Google Fonts, sorry! If you want to use another font, you should load it from Custom Fonts. If you want to do this, please check the following topic here -> https://forum.tagdiv.com/topic/how-to-add-more-font/

Thanks for your understanding!

Hello roark,

If you want to have the same sidebar on your Contact Page, you should edit the Widgets section ad add the elements which you want to appear in this section. You should use the following code, and place it in your homepage as Contact page and then, the Widgets you can handle it from Widgets area, like this -> http://pastebin.com/cWQd3TN0 -> https://www.screencast.com/t/xOVRyUepU

Thanks for your understanding!

Hello awoodhams,

All of these icons are added via Font Awesome 4 Menu plugin. For more information about this, please check out useful guide here -> https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thanks for your understanding!

Hello jorgeraidel,

Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello wash,

I have inspected your website and I did not saw any problems with your mobile menu on the desktop version. This type of errors happens due to your memory cache or server cache. Try to clear all of this and also, if you are using some untested plugins, disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps!

Thanks for the message!

Hello resivelatt,

You should Ignore this message which is referring to a new plugin version. Notice that, when a new plugin version is released, we will take a while until we make an update to the latest version of it because is required to make some tests and investigations.

Thanks for your understanding!

Hello vortihk,

1)I suppose that you want to change the module layout for your module used, right? Please notice that we do not recommend doing this because you can break the theme design.It is not a simple task and requires to make some additional customizations though the code which involves custom work, and we cannot provide at the moment, sorry! You should find another module which satisfies your desire and uses it on your website and checks the results.
2)Here is talking about the category siblings which can be hidden with a bit of CSS code. Try the code below and place it in Theme panel->Custom CSS Area.

The code is ->
@media(max-width:767px){
.td-category-siblings{
display:none;
}
}

Hope this helps!

Thanks for your understanding!

Hello Arshad,

Please keep in mind that we do not have any bad report in this regard, and I do not exactly understand where do you have received these reports? I know that exists a lot of online tools but not all these are tested with our theme and also, can provide many other interpretations, sorry! Please provide more details about this case, also, you give me some useful screenshots so I will be able to provide a more accurate response. Regarding of Excerpts section, notice that our theme has a section in Theme panel from where you can handle this feature, like this -> https://www.screencast.com/t/DILBENubrrm

Thanks for your understanding!

Hello Dani710,

Please keep in mind that our theme filters the categories by latest posts from these categories. In your case, if you have two categories, notice that the theme will display the posts in latest order. So, if you do not have recently posted in your second category, you will not bring the posts from this category because this cannot contain latest posts. Unfortunately, our theme does not have any such an option for this case. The theme only filter the posts from latest and all of these two categories should have posts which have been recently posted.

Thanks for your understanding!

Hello jyoti,

If you want to change the font style of these sections, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-pulldown-syle-default a{
font-size:20px!important;
}
.td-excerpt{
font-size:15px!important;
}
.td-module-title a{
font-size:20px!important;
}

The result is here -> https://www.screencast.com/t/SweZSTML

Thanks for your understanding!

Hello methosgodzilla,

There is an option for it in Theme panel->Template Settings, like this -> https://www.screencast.com/t/HO6Aa4D1bc

Thanks for the message!

Hello mesut,

Ensure that you are using the latest version of the theme and also, the latest version of required plugins which come bundled with the theme core files and rule out any conflicting plugins. Also, make sure that you have setup your Social Counter to be according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello ivpt,

Unfortunately, at the moment, our theme does not have any such an option for this, sorry! The only alternative in this regard is to make this from coding.
The sticky posts were removed because they created layout issues that could not be overcome with our theme modules and blocks. We are aware that it limits a WordPress functionality but our theme also brings much more functionality to the table.

Thanks for your understanding!

Hello ivpt,

Unfortunately, our theme does not have any such an option that allows you a way to add a different header style for each category, sorry! In order to achieve this functionality for the theme, you should edit the theme core file and add some additional customization through the code. Notice that is not a simple task to do that and if you do not have a solid knowledge in this regard, it is too hard to do this, sorry! If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello marlenedeleon,

I guess that you are referring to the Author name for post pages, right? Please check your Theme panel, like this -> https://www.screencast.com/t/4bow65mR6io Probably, the Show author name is disabled and that’s why the author name does not appear.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello marlenedeleon,

If you want to create an Author Page, notice that we have only the Author Box element from Visual Composer which displays all the Authors from your website, like this -> https://www.screencast.com/t/qeoSnHy1zI

Thanks for your understanding!

Hello Vadiraj Prasad,

I have inspected your website and I saw that you are using the autotomize plugin, right? Also, I have notice that you have some js errors and warnings through your Console which can cause this issue with your logo bar on mobile. Make sure that you are using the latest version of the theme and also, only the plugins that come bundled with the theme core packet and rule out any conflicting plugins. Clear all your caches and check the results.

Thanks for your understanding!

Hello visitinglapland,

Unfortunately, I do not exactly understand what you want to do, sorry! If you want to change the style and the layout of the Big Grid/Block, notice that you need to do some additional customizations to the theme core files where all of these elements are created. Notice that is not a simple task, and if you do not have a reliable knowledge, in this case, you can break these. As a hint, for example, if you want to change the Big Grid 1, you should edit the td_block_big_grid_1.php core file, like this -> https://www.screencast.com/t/iTudD14v7a. Notice that is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!