Hi,

I have checked your both website and the AMP seems to be disabled for all of them. Did you have activated the AMP plugin of them, according to our documentation from here -> https://www.screencast.com/t/NDSO4GiIOS https://tagdiv.com/amp-newspaper-theme/ If you have followed all of these steps, and if the problem is still there, please send us an email at cotnact@tagidv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

Unfortunately, you cannot filter your Custom Post Type because you need to create your custom taxonomy order in that case, sorry! It’s not a simple task and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! Also, a more useful guide can be found here -> https://forum.tagdiv.com/custom-post-type-support/

Thanks for oyur understanding!

Hi,

Besides the fact that you have activated the amp, you also have to activate the mobile theme and then activate the AMP functionality from here -> https://www.screencast.com/t/7iyT8SMWnkVB Also, for more information about the functionality of AMP with Mobile Theme, please check the following useful guide from here -> https://tagdiv.com/amp-newspaper-theme/

The initial AMP plugin we released was designed based on the first version of the official AMP plugin for WordPress. Even though it was a tagDiv plugin, it still required the API of the official plugin. The changes came from the official plugin as they limited the theme support in the version we used and instead of updating it, they launched a new version with another, better implementation. They also announced the initial release will shortly become deprecated. This is why we decided to abandon our initial AMP plugin and use the new AMP implementation through the mobile theme. The new version required a specific theme for it as it would not have worked through the standard theme. There was no decision to take, unfortunately. If we have not made this step, soon the AMP plugin would have stopped working once the official AMP plugin implementation we used became deprecated.
For more information about this functionality, please check here -> https://forum.tagdiv.com/the-mobile-theme/

I look forward to helping you!

Thanks for oyur understanding!

Hi,

If you want to achieve something like this, you need to use Cloud Template Library, create a new template for your post template, and customize it with TD Composer, as you wish. Check here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks for oyur understanding!

Hi,

I have checked your website page and the logo seems to work as expected, as you can see here -> https://www.screencast.com/t/GVtQ0fxw Where is the problem? Try to clear all the caches, purge CDN files and check the results.

Thanks for your understanding!

Hi,

Unfortunately, I feel sorry about hearing this from you! As I said you above, it’s not mandatory to use our plugin and also, if you feel compliant with an old version, you are free to use this version but please notice the implementation of AMP plugin from this version is too old and deprecated and we cannot say for sure if you will bring good results in the future, sorry!
If you are unhappy with our theme, you can request a refund here -> https://themeforest.net/refund_requests/new

Thanks for your understanding!

Hi,

If you want to achieve better theme results, you need to update the theme to the latest version of it which is NP 9.6. Before making an update, you need to make a full backup to your database to avoid losing all of your data. If you have some custom modifications through the theme core files, all of these will be overwritten to the next update.

Thanks for your understanding!

Hi,

Unfortunately, the theme has not been tested with this kind of plugin and also, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, please notice that we cannot provide support for untested plugins. As a notice, each plugin might interact with the theme core files and causes a lot of unknown issues. To make it a plugin to be tested with our theme, the whole theme or the whole plugin should have to be adjusted if you want to return well results. Also, this is not a simple task and if you are not aware of the steps which are needed to take, in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hi,

Please check our tested plugin list from here -> https://www.screencast.com/t/e40JiN3f17

Thanks for the message!

Hi,

I guess that you are referring to the margin top and bottom for oyur Google Unit Ad section, right? Please notice that’s are not theme related and so I can help you I need a specific URL with this element. I have checked your website but I did not saw any kind of ad on your website page.

Thanks for your understanding!

Hi,

Yes, it’s possible. Please request a full refund from Newsmag here -> https://themeforest.net/refund_requests/new and we will get your money back as soon as possible and then you can buy the Newspaper theme.

Thanks for your understanding!

Hi,

I have reset your Item Purchase Key and now you can activate your theme without any problems.

Thanks.

Hi,

In this case, the theme will the sidebar from your primary category. I see that you are using two languages of your website (ENG and TR). Please notice that the category tags are different according to your translation and that’s why you bring these results. For example, Topical means Guncel which is displayed by default in alphabetical order. -> https://www.screencast.com/t/iQUSrZABd If you want to display the same sidebar, for each version of your translated pages, when you edit the post, you have to set up your primary category from here -> https://www.screencast.com/t/ifMjJ4DT Also, if you will not set up your Primary category, the theme will take the sidebar from the first category which is sorted in alphabetical order, which once is Technical Textiles and once is Guncel (Topical).

I hope you understand my explanation!

Thanks.

Hi,

Unfortunately, the theme does not have any such an option that allows you to customize your AMP plugin, sorry! At the moment, this functionality does not exist but maybe, in the future, this will be implemented. We cannot say for sure if it will be or not implement, sorry!

Thanks for your understanding!

Hi,

Please provide more details about what exaclty you want to achieve so I will be able to provide a more accurate response.

Thanks for your understanding!

Hi,

Please check here -> https://www.screencast.com/t/a0JcLqRLHIrZ This is what you need to do in order to achieve as you want to do.

Thanks for your understanding!

Hi,

Unfortunately, I feel sorry about hearing this from you! Please notice that’s not mandatory to use this plugin if you do not like the layout and this configuration. You are free to search for another plugin and surely you will find one that will satisfy you, sorry!
The initial AMP plugin we released was designed based on the first version of the official AMP plugin for WordPress. Even though it was a tagDiv plugin, it still required the API of the official plugin. The changes came from the official plugin as they limited the theme support in the version we used and instead of updating it, they launched a new version with another, better implementation. They also announced the initial release will shortly become deprecated. This is why we decided to abandon our initial AMP plugin and use the new AMP implementation through the mobile theme. The new version required a specific theme for it as it would not have worked through the standard theme. There was no decision to take, unfortunately. If we have not made this step, soon the AMP plugin would have stopped working once the official AMP plugin implementation we used became deprecated.

Thanks for your understanding!

Hi,

The initial AMP plugin we released was designed based on the first version of the official AMP plugin for WordPress. Even though it was a tagDiv plugin, it still required the API of the official plugin. The changes came from the official plugin as they limited the theme support in the version we used and instead of updating it, they launched a new version with another, better implementation. They also announced the initial release will shortly become deprecated. This is why we decided to abandon our initial AMP plugin and use the new AMP implementation through the mobile theme. The new version required a specific theme for it as it would not have worked through the standard theme. There was no decision to take, unfortunately. If we have not made this step, soon the AMP plugin would have stopped working once the official AMP plugin implementation we used became deprecated. If you do not like this layout, you need to use another AMP plugin and check how it works, sorry!

Thanks for your understanding!

Hi,

Besides the fact that you have activated the amp, you also have to activate the mobile theme and then activate the AMP functionality from here -> https://www.screencast.com/t/7iyT8SMWnkVB

The initial AMP plugin we released was designed based on the first version of the official AMP plugin for WordPress. Even though it was a tagDiv plugin, it still required the API of the official plugin. The changes came from the official plugin as they limited the theme support in the version we used and instead of updating it, they launched a new version with another, better implementation. They also announced the initial release will shortly become deprecated. This is why we decided to abandon our initial AMP plugin and use the new AMP implementation through the mobile theme. The new version required a specific theme for it as it would not have worked through the standard theme. There was no decision to take, unfortunately. If we have not made this step, soon the AMP plugin would have stopped working once the official AMP plugin implementation we used became deprecated.
For more information about this functionality, please check here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for oyur understanding!

Hi,

When you edit your Single Template, please notice that you have 2 different elements
-> Single Related Articles and Single More From Author like this -> https://www.screencast.com/t/oP7cJaxGyvg

Thanks for your understanding!

Hi,

Please notice that Sub footer section can be affected from here -> https://www.screencast.com/t/oP7cJaxGyvg

Thanks for the message!

Hi,

Please check the following screenshot -> https://www.screencast.com/t/KljVbTyvf I have made some tests on my localhost and the cloud template seems to return well results. Ensure that you are using the latest version of the theme installed via FTP way, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches, purge CDN files and check the results.

Thanks for oyur understanding!

Hi,

Try to use the code below and place it in Theme panel -> Cusotm CSS Area.

.td-post-sub-title{
display:none;
}

Thanks for the message!

Hi,

Unfortunately, the Page Break tag does not work -> https://www.screencast.com/t/O7kFnJz37a on the pages. Try to use such a plugin for this functionality but please notice that we cannot say for sure if it will work or not, sorry.

Thanks for your understanding!

Hi,

Please provide your website URL so I can identify where exactly this section is.

Thanks for the message!