Hello hemiargus,

If you want this adding to be automatically for each post, please notice that you will have to edit the td_module_single_base.php core file and with do_shortcode method you can add your Custom Ad Spot, like this -> http://screencast.com/t/jqDqmXvmV Please keep in mind that if you want to bring best results on tablets and mobile devices you will need to do some additional customizations with CSS. This is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! Above, I gave you a possible way how could you do this.

Thanks for your understanding!

Hello tojoalex1,

I have inspected your website and I saw that you have some problem with the mobile theme. There was a conflict between mobile theme plugin and SEO By Yoast. Try to delete the mobile theme plugin and install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip clear all caches then test the site again.

Let us know ho it goes.

Thanks for the message!

Hello Ortler,

Unfortunately, our theme does not have any such an option that allows you to integrate the GPS on your blog, sorry! Also, please notice that this type of plugin is not tested with the theme and we have no idea about the theme behaviour with it and we cannot say for sure if it works 100% with the theme, sorry! We cannot provide support for untested plugins. Try to find another plugin with this functionality which may be compatible with the theme.

Thanks for your understanding!

Hello Ibrahima,

Where is the screenshot because I did not saw anything. Please re-attach the screenshot because it will be more useful so I can locate the problem. Also, you can provide your website. You can use the Jing to provide your screenshot.

Thanks for the message!

Hello goldfish45,

This is talking about the .pnh images which are not supported for the header. You will have to change another image for this, save it to your media library and from there you can get the image link, like this -> http://screencast.com/t/orVWHzqb

Hope this helps!

Thanks for your understanding!

Hello Fitlogy.com,

Please notice that all the settings for your main menu and sub-menu can be changed from Theme panel, Theme colors, like this -> http://screencast.com/t/rFQxqi2W Also, if you want to change the color for your sub menu items, you can try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.sf-menu ul .td-menu-item > a {
color:green;
}
.sf-menu ul .td-menu-item > a:hover{
color:red;
}

Thanks.

Hello slashedbeauty,

If you have followed my advice and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for the message!

Hello Maui No Ka Oi Magazine,

Unfortunately, our theme has not been tested with this type of plugin and we cannot say for sure if it will work as properly with our theme or not and also, please keep in mind that we cannot provide support for untested plugins. Please notice that is not a simple task to adjust the theme to work as properly with this plugin and this task can be made only through hard coding that involves custom work. Also, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello schindyguy,

Unfortunately, our theme does not have such an option that allows you a way to manage your custom ads for each device. This task can be made using the @media queries for each width of the device. I guess that you want that your custom ad 4 to be visible for desktop and tablet and the custom ad 5 only for mobile, right? You can try to use a bit of CSS code and place it in Theme panel.

@media (max-width:767px){
.td-a-rec-id-custom_ad_4{
display:none;
}
}
@media (min-width:767px){
.td-a-rec-id-custom_ad_5{
display:none;
}
}

Hope this helps!

Please notice that we cannot provide custom work at the moment and if you need more customization in this regard, please consider hiring a freelancer/developer to help you.

Thanks for your understanding!

Hello insomniac79,

Unfortunately, the W3 Total Caching plugin is not tested with our theme and we cannot say for sure if it will work 100% with the theme, sorry! Our recommended caching plugin is WP Super Cache which was fully tested with theme and it seems to work as properly.

Thanks for the message!

Hello hemiargus,

Sorry for the delay but please notice that we treat our customers from oldest to newest and if you will make any bump, your question will be put at the top of the forum and will become newer and that’s why it appears this delay. Also, please notice that here you can see our Support Hours -> http://screencast.com/t/K1pbx14Wi and also, we answer on the forum from oldest to newest, respecting our program.
Unfortunately, our theme does not recognize two ad code in the same Ad spot, like Article Top Ad, for example, sorry! Where you want to display two Ads on your website? If you want on the page, please notice that you can use the Visual Composer Ad Spot Block for each desired ad, like this -> http://screencast.com/t/StYtMttI2 Also, if you want to add more than one ad for posts, you can directly add the shortcode in post editor, like this -> http://screencast.com/t/JUASB76UgLf -> http://screencast.com/t/SHMGBwCnkd To bring best results, please ensure that you have entered the ad code in custom ad 1 field, like this -> http://screencast.com/t/J0J3z5y3cvRD

Hope this helps!

Thanks for the message!

Hi,

Try the code below ->

#menu-main-menu-1 li {
background: transparent;
}

Thanks.

Hello SirBabak,

Please make sure that you have correctly made you theme update to the latest version of the theme which is Newspaper 7.4. Also, try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out any conflicting plugins. For more information about this regard, please consult our documentation here -> https://forum.tagdiv.com/install-via-ftp/
Also, if your problem is still there, please provide more detail about this error and you can provide it all of this so we can further inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello sejpost,

An important role in this regard has the Seo Yoast plugin through which you can control this. For more references in this regard, please consult this tutorial here -> https://forum.tagdiv.com/facebook-share/ If your problem is still there, please provide your website so I can inspect it closer.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello vladimitri,

It can also be a cdn issue like this topic suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thank you!

Hello Steven,

You will have to use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

.td_block_text_with_title p, .td_block_text_with_title{
font-size:11px!important;
};

The result -> http://screencast.com/t/DnRSbUVHFJa

On the future, please try to use it yourself the inspector browser according to our documentation here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Hello pierpaolocorso,

Plese provide your website URL so I can inspect it closer and also so I will be able to provide a more accurate response.

Thanks for the message!

Hello bz,

Yes, you can try to use the child theme for overwriting the code in functions.php file. For more information about our child theme support, please consult here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for the message!

Hello football5,

Unfortunately, I do not exactly understand of what query you are referring to. You should make some tests through creating a new page for testing where you will have to add a block and change the sortings. (popular, random, latest, etc) and you must identify the origin of this issue. Eventually, you can change and the filters wich can influence because all of these are consumer memory. You will have to make deeper investigations in this regard to find the cause of problems. However, I suspect the popular 7 day filter to cause this issue. Try to change it and check the results.

Thanks for your understanding!

Hello DonLevit,

Please ensure that you are using the latest version of the theme (Newspaper 7.4) and also, make sure that you use the right install for Social Counter plugin which come bundled with the latest version of the theme and which is Social Counter 4.1. The plugin can be installed from Premium plugin section, like this -> http://screencast.com/t/7aqXa8lJ Until to install from here, please ensure that you have deleted from Plugin section, like this -> http://screencast.com/t/mR2LZffPw

Hope this helps!

Thanks for the message!

Hello tecmoc,

I have inspected your website and I saw that you are using an older version of the theme, like as Newspaper 6.6.5. Please keep in mind that our theme has changed a lot until now and if you will have to bring best results you will have to update your theme to the latest version of it (Newspaper 7.4) with come bundled with the latest version of required plugins which is Social Counter 4.1 and Visual Composer 4.12.1. Try to update your theme via FTP because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ , clear all your caches, purge CDN files if you are using the CDN system and check the results. Please keep in mind that our theme is continuously developing and you will have to keep up the theme updatings to bring best results in theme.

Thanks for your understanding!

Hello sgt_carbonero,

This behaviour happens due you do not have set it your menu for mobile theme. From here -> http://screencast.com/t/HWtWIOdDe of from here -> http://screencast.com/t/J7pnuYrAq you can do that.

Thanks.

Hello Felipe Silva,

Here is talking about Ajax Filter option which can be modified from block settings. For more information about this, please consult our documentation here -> https://forum.tagdiv.com/newsmag-block-settings-tutorial/

Hope this helps!

Thanks.

Hello Ibrahima,

Please notice that here is talking about two differents things. First of all, you will have to set your background for your entire site from here -> http://screencast.com/t/cnIYlKifuQ and then from Ads section you will have to set your link to your Ads, like this -> http://screencast.com/t/qZV1noTARfxt

Hope this helps!

Thanks for your understanding!

Hello kanana,

Unfortunately, the td_module_single_base.php can not be overwritten in child theme because this type of files is part of wp_booster which is the core theme, sorry! For more information about child theme support, please consult here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!