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Catalin
tagDiv Staff

Hello ahtakoru,

Unfortunately, our theme does not have any such an option that allows you to replace the featured image with the images of authors, sorry! Please notice that is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello goldfish45,

If you want to set a different image for your each page, please notice that you will have to use a bit of CSS for this. Try the code below and for each page, you will replace the page ID, like this ->

.page-id-1191 .td-banner-wrap-full{
background-image: url(http://demo.tagdiv.com/newspaper/wp-content/uploads/2016/05/login-mod.jpg);
background-size:100% 100%;
background-repeat: no-repeat;
}

The result you should see here -> http://screencast.com/t/e2IrwNtB7kT6

Also, if you want to use the same image for all your pages, you can remove the page ID.

This is a basic example which you should follow if you want to bring that changes. You will have to implement it yourself and check the results. If you are not aware of the further steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Catalin
tagDiv Staff

Hello enestedt,

As my colleague Andrei said you above, our theme does not have such an option that allows you to filter the custom posts type by tags or other similar filters, sorry! The only way to filtrate your custom posts type is by post ID which you should add all of them in the Post ID Filter, like this -> http://screencast.com/t/XaXPhFexG Also, for getting the post ID you will have to follow this steps, like this -> http://screencast.com/t/33bPPJiEn

I hope that you understand it.

Thanks for your message!

Catalin
tagDiv Staff

Hello Federico909,

The child theme is only for PHP modifications and not from custom CSS. For your custom code, please notice that our theme has a special field for this, like this -> http://screencast.com/t/5nlrPZV8DJZp
For more information about child theme support, please consult here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Hassan Zia,

I guess that you want to edit the category page, right? If you want to do this, please notice that you will have to edit core files where the category template is made. For example, if you are using the category template 1, you will have to edit the td_category_template_1.php, like this -> http://screencast.com/t/oZsyrbFpQ There you should add the BuddyPress shortcode in order to bring best results. Please notice that is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello delizard,

Please try your ad to a default theme and check the results. The AdRotate plugin overrides the theme settings and should work. Also, please keep in mind that it may be the option that your ad is not responsive and you will have to consult the ad provider in this case because they should be able to provide a more accurate response. This is not theme related.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello medienstuermer,

Please keep in mind that the theme code has changed a lot from the 6 version to 7, together with the Visual Composer code and that’s why appears this difference regarding on Revolution Slider implementation. Another alternative for you would be to set a stretch row and content from Visual Composer and then you will have to apply the overflow:hidden rule for #td-outer-wrap. This is just a quick solution in this regard.

.home #td-outer-wrap{
overflow:hidden;
}

Thanks for your understanding!

Catalin
tagDiv Staff

Hello all,

First of all, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. It is possible that your untested plugins if you are using something like that, can interact with the smart list code and cause a lot of unknown issues because all of these features are too complex and has a more sensible code which offers to the theme a behavior vulnerable.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer. Provide the link to this topic so wee can easily identify you.

Thanks.

Catalin
tagDiv Staff

Hello hasrypost.com,

First of all, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hello bigbangmd,

You will have to use a bit of CSS code for this. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-header-main-menu {
background: transparent;
}

The result you should see here -> http://screencast.com/t/HWjXFhZteB

Thanks.

Catalin
tagDiv Staff

Hello Savas,

It could be most likely a caching issue. Please try to clear all of this. Also, please notice that our caching plugin recommended is WP Super cache. If you have some untested plugins on your website, please try to disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Catalin
tagDiv Staff

Hello Hassan Zia,

If you want to see how the theme works with BuddyPress, you can access the following link here -> http://demo.tagdiv.com/newspaper_tech/groups/blogmagazine-themes/ Also, please notice that you can make a subdomain and install the plugin and test it on your side and see how it works.
Normally the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello tkumabe,

Please ensure that you are using the latest version of the theme with the latest version of required plugins which come bundled with it. If you are using the child theme, please try to switch the theme to the main one, without any additional customizations. Please notice that the theme uses the footer in full width and the header also. The layout of the theme will be switched to the boxed mode if you will have added a background and that’s why the header and the footer will be boxed. If you will rule out this, the layout of theme should have to be normal, in full mode.
You can provide your website so I can inspect it and so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello timventura,

Please notice that the boxed layout is made by the background image or color. To achieve the full width, you will have to disable the background and the layout of the theme will be automatically switched in full width/no boxed mode.
Please try to provide your website URL so I can inspect it closer your layout of your website. If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello ezenwa1,

Please ensure that you are using the latest version of the theme (Newspaper 7.4) with the latest version of required plugins (Visual Composer 4.12.1 and Social Counter 4.1). Clear all your caches, purge CDN files if you are using the CDN system and check the results. Also, you have clear the server cache and if you do not have any access for this you will have to request this task to the hosting provider to do this.
You can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, there you can provide some screenshots so I can saw the problem. Provide there the link of this topic so we can easily identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Sojan Jacob,

Unfortunately, I do not know how you have created your multisite. Please notice that all the multisite plugins are not tested with our theme, we have no idea about the theme behavior with their functionality and also, we cannot guarantee that all of them will work as properly with it.
The Multisite is just a WordPress functionality and it can be done in a lot of ways. For more information about this implementation, please check here -> https://codex.wordpress.org/Create_A_Network We recommend using the way of multisite when you have to create a new install for each subdomain and then you can make a redirect between them.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello KEN SONODA,

Please ensure that you are using the latest version of the theme (Newspaper 7.4) with the most recent version of required plugins (Visual Composer 4.12.1 and Social Counter 4.1). Also, make sure that you have fully updated the theme via FTP way because this is the most precise method in this regard. For more information about this, please consult the documentation here -> https://forum.tagdiv.com/install-via-ftp/ and here -> https://forum.tagdiv.com/installing-demos/
Also, if your problem is still there, please try to make a new clean install from scratch with the latest version of the theme, purge CDN files you are using the CDN system, clear all your caches and check the results.

Hope this helps!

Thanks for the message!

Catalin
tagDiv Staff

Hello football5,

First of all, please make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and increase your system status parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Also, if you are using the Visual Composer on posts, please try to disable it for this because the VC is not tested on posts, and you can encounter some delays because of this. Clear all your caches and test it again.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Marcellino,

Our post view counter will count any post-visualization, even if the post is visited twice by the same person. If you want to remove this feature, please notice that you can disable it from Theme panel, like this -> http://screencast.com/t/75VHTtG6hb6H

Thanks for your understanding!

Catalin
tagDiv Staff

Hello bustedflushltd,

Unfortunately, our theme does not have any tested plugins that allow you to create a table, sorry! We have no idea about the theme behavior with this type of plugin and we cannot say for sure if it will work or not as properly with the theme, sorry! Also, please notice that we cannot provide custom work and support for untested plugins, sorry! You should try to find another plugin which works with the theme, or also, please notice that if you want to add some tables in your theme, you can use the HTML to add them in your backend, using the HTML ROW. As more references in this regard, you can consult some tables generator like this -> http://www.tablesgenerator.com/html_tables for this implementation.
So, if you want to hide some elements in tablets and mobile mode, you can use the @media queries which allow you to target the width of these devices and with a bit of CSS you can hide it in this regard. For more references about this rule, please consult here -> http://www.w3schools.com/css/css_rwd_mediaqueries.asp
If you want to make some customizations in site and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello Manuela,

Please keep in mind that our theme does not have any tested plugins for translation, sorry! I do not know what type of plugins you use for translate your website but please notice that we cannot provide support in this regard, sorry! We have made some tests using the qTranslate X and seems to work fine with the theme but we cannot say 100% because this is not a fully tested plugin with the theme.

Thanks for the message!

Catalin
tagDiv Staff

Hello timventura,

Please keep in mind that our theme does not have any such an option that allows you to set a category for boxed posts. So, the theme has been designed to be switched in the boxed mode when it is applied a background-image and background-color. If you want to have this layout, you simply add a background from Theme panel, like this -> http://screencast.com/t/yE7l0y8RL and the theme will be in the boxed layout.

Hope this helps!

If is not hat you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello weezyworld,

I have tried to access your website and I get this -> http://screencast.com/t/WjoOHyCx I suppose that you site is in maintenance mode, right? Please ensure that you have the latest version of the theme (Newspaper 7.4) with the latest version of required plugins (Social Counter 4.1 and Visual Composer 4.12.1), clear all your caches and test it again and check the results. If the problem is still there after this advice, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link of this topic so we can easily identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hello yangyi,

All of these string sections can be translated from our Translations area, like this -> http://screencast.com/t/aRJX63YeAo1 -> http://screencast.com/t/piX1m5pVTNaw The other words like Disclaimer Privacy Advertisement Content are part of footer menu items and these can be changed from panel, like this -> http://screencast.com/t/ssyI4w2t If you want to customize your footer section, please notice that you can handle it from Theme panel, like this -> http://screencast.com/t/5anlrh4d5H9h For more information about our footer templates, please check here -> https://forum.tagdiv.com/footer-templates/

Thanks for the message!

Catalin
tagDiv Staff

Hello saltoaldia,

Please notice that our demo can be used with content or without content. For more information about installing demos, please consult here -> https://forum.tagdiv.com/installing-demos/ -> https://forum.tagdiv.com/install-via-ftp/
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

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