Hello dennisjpitocco,

If you want to set your sidebar only for your Blog pages, please notice that this can be done from Theme panel ->Templates Settings, like this -> http://screencast.com/t/hMuSBIAu0O
If is not what you mean, please provide more details.

Thanks for your understanding!

Hello revistaopera,

Please ensure that you are using the latest version of the theme (Newspaper 7.4) and only the plugins that come bundled with the theme. If you are using some untested plugins, please try to disable all of them, clear all your caches, purge CDN files if you are using the CDN system and install only the bundled plugins and rule out any conflicts.
Also, if your problem is still there, please try to make a new clean install from scratch and re-install the theme and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello dennisjpitocco,

Please keep in mind that this type of plugin come bundled with the theme and it can be found in the theme packet, like this -> http://screencast.com/t/lj7hT6F7DYgc Then, using the Add new plugin you will have to install in your site, like this -> http://screencast.com/t/nPyR59UWhV7

Thanks for your understanding!

Hello sfeaton,

Unfortunately, I do not exactly understand what you mean, sorry! Please provide more details about this issue so I can inspect it closer and try to provide a more accurate response in this regard. Please keep in mind that until now we do not have encountered any bad reports regarding on Ad Spots.

Thanks for your understanding!

Hello miknik,

Please ensure that you are using the latest version of the theme (Newspaper 7.4) and also, the latest version of required plugins that come bundled with our theme. Also, if you are using some untested plugins, please try to disable all of them and install only them will come bundled with theme and rule out any conflicting plugins. For more information about our mobile theme, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for your understanding!

Hello mubasshar,

Unfortunately, I did not saw any URL and I cannot inspect anything. Please provide it again so I can take a closer look inside.

Thanks for the message!

Hello andre.schetino,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. Also, if your problem is still there after this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello Fitlogy.com,

Our theme has a lot of footer templates which can be changed from Theme panel, like this -> http://screencast.com/t/Nqz8qxdXkFU7 For more information about this feature, please consult here -> https://forum.tagdiv.com/footer-templates/

Thanks for your understanding!

Hello xanamorales,

I have checked your website and I saw that you are using the child theme. Please ensure that you are using the latest version of the theme and also, the latest version of child theme which comes bundled with the main theme. Please try to switch the theme to the main one, update your child theme, clear all your caches and test again the results. For more information about child theme support, please check here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello how,

I have inspected your website and I saw that you are using an older version of the theme, like as Newspaper 6.6.1. Please keep in mind that our theme has changed a lot until now and if you will have to bring best results you will have to update your theme to the latest version of it (Newspaper 7.4) with come bundled with the latest version of required plugins which is Social Counter 4.1 and Visual Composer 4.12.1. Try to update your theme via FTP because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ , clear all your caches, purge CDN files if you are using the CDN system and check the results. Please keep in mind that our theme is continuously developing and you will have to keep up the theme updatings to bring best results in theme. This type of issue has been resolved in our new updates. Please update your theme.

Thanks for your understanding!

Hello alphaifel,

1)Please notice that the mobile theme translation is common with the main theme translation. Please use this section to translate your content: http://screencast.com/t/y856S457 Clear all your caches, purge CDN files and test the results.
2)I guess that you want to add some ads on your Mobile theme, right? Please notice that you can handle your ads on mobile from Theme panel, from here -> http://screencast.com/t/rIiiazF7WC

If is not what you mean, please provide more detail so I will be able to provide am ore accurate response.

Thanks for your understanding!

Hello mubasshar,

I have tested on my side and the code should work as properly if you will insert there. Also, please check your ad code to be valid and try it with another one and see the results. If you want to display more levels in our theme and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello nairolf,

Please notice that we have not released any update at the 20 October 2016. We only have added that information regarding on Limited time offer for our product and that’s why it appear this time update. We do an update next week.

Thanks for your understanding!

Hello wozza,

Please notice that this is the default structure of this page template ->Page Builder Content -> Latest Articles (Sidebar). If you want to change the structure of this page template, please notice that you will have to edit the core file where this template is created, like page-pagebuilder-latest.php.
For more references in this regard, please consult the following topic here -> https://forum.tagdiv.com/topic/change-position-of-latest-article-into-visual-composer/ because there I gave a solution in this case.

Thanks for your understanding!

Hello Castle Yen,

I have inspected your source page and I notice that your Google Analytics code appears twice, as you can see here -> http://screencast.com/t/NJW1ImLtJ3 First of all, please notice that by default, our theme insert the Google Analytics code in theme head and not in body. Do you have manually added that code in another part of the theme, like as in header.php? Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out any conflicting plugins.

Thanks for your understanding!

Hello manjeetsehgal,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello vexteo,

You do not need to activate your copy of Visual Composer as it’s a free version bundled with the theme that does not require any activation. The only way you can activate it is to buy the plugin and receive a purchase code but you do not need to do that. It is mentioned here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you for your understanding!

Hello yangyi,

1)Here is talking about the Top Bar menu. So, if you want to change the structure of this through adding or deleting some items, please notice that you can handle this from Menus section in WordPress, like this -> http://screencast.com/t/sswwEALewK For more information about our Top Bar feature, please consult here -> https://forum.tagdiv.com/top-bar-templates/
2)There is an option for it in Theme panel, like this -> http://screencast.com/t/Z084x9yq Depending on what type of module you are using, you can turn off or turn on the category tag. For more information about this, please consult here -> https://forum.tagdiv.com/category-tag-on-modulesblocks/

Thanks for your understanding!

Hello tollywoodfans,

Unfortunately, our theme does not have any such an option that allows you a way to change the space between modules, sorry! If you want to do this, please keep in mind that you will have to change the theme width and our product do not support this because the layout will be damaged, sorry! Please notice that this is not a simple task and you will need to make a lot of additional customizations through code and CSS implementation in order to bring best results in this case and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello macaugrande,

First of all, please check your system status to be increased to the high value. If is not, please try to increase it using our guide in this case, here -> https://forum.tagdiv.com/system-status-parameters-guide/
If you have issues with php.ini, please contact your hosting provider and let them know what you are trying to do so they can point you to the correct file. Also, please do not use symbols (!@#$%^&*) for the title of the widgets because it seems that affect the functionality of the sidebar.
For more information about sidebar, please consult our documentation here -> https://forum.tagdiv.com/sidebars-tutorial/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello sportpeoplecz,

For the icons, the problem is generated by CDN. You can find a solution here: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ Also, if the problem will not be solved with this advice, please try to find other online solutions in this regard because the origin of this issue can be more complex and depends on a lot of things and it is not theme related.

Hope this helps!

Thank you for your understanding!

Hello vexteo,

Please ensure that you are using the latest version of the theme which should have installed via FTP because this is the surest method in this regard. If you are using some untested plugins, please try to disable all of them, leave just Visual Composer (version 4.12.1) to active and install only the plugins that come bundled with our theme and rule out any conflicting plugins. Also, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page and also, provide there the link to this topic so we can easily identify you.

Thanks for the message!

Hello Gaurav,

Unfortunately, I do not exactly understand what you mean, sorry! Do you are referring to our slider or Revolution Slider? As you can see, our slider block do not have any paginations but only next and prev arrows. If you are referring to Revolution LSider, you will have to check all the settings from this plugins because this is not theme related.
If is not what you mean, you can provide a link and some useful screenshots where you explain what you want to achieve so I will be able to provide a more accurate response.

Thanks for the message!

Hello rtofficial,

Unfortunately, our theme has not been designed to use the Social Media Sharing for images in Light Box, sorry! All the available options regarding on Sharing Buttons can be shown here -> https://forum.tagdiv.com/sharing/
If you want to display more levels in our theme and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! Also, another possibility for you would be to find some plugins with this functionality and see how it will work for you.

Thanks for your understanding!

Hello yesitsneuner,

Unfortunately, our theme does not have any Big Grid which displays 6 posts, sorry! All of our Big Grids can be shown here -> http://demo.tagdiv.com/newspaper/big-grid-1/ If you want to implement another Big Grid by your desire, please notice that it is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work, sorry!
As you can see, our Blocks has a lot of options regarding on sorting and filtering and you can customize your block as you wish. For more information about this regard, please consult our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/ Also, if you want to have unique articles for your page, please notice that our theme has the Unique Articles option which does this thing and also, you can use the Offset option from Blocks. For more information about these features, please check here -> https://forum.tagdiv.com/offset-feature/ -> https://forum.tagdiv.com/unique-articles/

Hope this helps!

Thanks for your understanding!