Hi American,

Please notice that the speed of your website depends on how well your site is optimized. Please notice that this is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Please notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/

Hope this helps!

Thanks for your understanding!

Hello diablo7,

Please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks.

Hi American,

I have inspected your website and your affix logo is not blurry. This is just the normal size for your logo in that section. When you set your logo, please try to insert and the Retina Logo source, like this -> http://screencast.com/t/nK4swxeGbFb For more information about our Logo section, please chek here -> https://forum.tagdiv.com/logo-favicon/

Hope this helps!

Thanks for your understanding!

Hello olgate,

The settings from Sign-in/Log-in are placed here -> http://screencast.com/t/xeFCoYqx If you cannot see them, please try to make a new fresh install via FTP with the latest version of it (Newspaper 7.4). Perhaps, you will have encountered some issues when you have updated/installed the theme and that’s why you do not have this option.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi muhannadaljoaid,

The featured images do not appear because it is not loaded in your Media Library. Please try to load another image to your Gallery and set it as Featured image and check the results. Also, please ensure that you have enabled the permission to add photos on your website. Please contact your host provider and ask him if the GD library is enabled on your server.

Hope this helps!

Thanks for your understanding!

Hi gardenvale,

This is the Footer template style 1, from what I see, right? So, please notice that this type of template is custom made and these are using those Blocks -> Editor Picks, Popular Posts and Popular Category (these are using the Block 7 and each has other sorting). If you want to change the structure of these, please notice that you will have to change the Footer template from your panel. If you want to make a custom footer template, please notice that you can use the Footer template style 5 and there you can add what elements you want from the Widgets area, like this -> http://screencast.com/t/PWVScMdrj For more information about this section, please check here -> https://forum.tagdiv.com/footer-templates/

Hope this helps!

Thanks.

Hello Justingiles,

You can use Notepad Plus+ or any software you have and simply edit that file through copy/paste the code.

Thanks.

Hello hadharm,

1,2,3,4)I need your website URL so I can inspect it closer and also, so I will be able to provide a more accurate code.
5)Please notice that our theme does not have any control regarding on Google Search engine and any meta info which are enabled on your site will be indexed by Google. The only way in this regard, if you do not want to show your data would be to disable from the panel.
6) The Breadcrumbs can be disabled from Theme panel, like this -> http://screencast.com/t/xNW5rvngK For more information about this feature, please check here -> https://forum.tagdiv.com/breadcrumbs/

Thanks for your understanding!

Hi uyo,

Unfortunately, our theme does not have any such an option that offers you a way to change the position of post category tag, sorry! Please notice that is not a simple task and it requests to do some additional customization in order to achieve as you wish. You can try to alter the code from the code core file td_module_mx15.php like this -> http://screencast.com/t/wr5ko1Pby If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks.

Hello loano1,

Try the code below and place it Theme panel->Custom CSS area and check the results. The code is ->

@media (max-width: 767px){
.td_block_wrap {
padding-top: 5px;
}
}

Thanks for the message!

Hi jmask,

If you want to add a category image for each category which has template style 8, please notice that you should use a bit of CSS code in order to achieve this. So, first of all, you will have to take the category ID for what category you want to add the image and that, with the background-image rule of CSS you can add your desired image. Below, I gave you an example for one category, like this ->

The code is ->

.category-89 .td-category-header.td-image-gradient-style8 {
background-image: url(http://demo.tagdiv.com/newspaper/wp-content/uploads/2016/05/login-mod.jpg);
background-size:100% 100%;
background-repeat: no-repeat;
border-color:red;
}

The result you should see here -> http://screencast.com/t/cxIhL9poCkUC

For your second request, if you want to add some content or spot, please notice that you should use the do_shortcode method with some Visual Composer element (as an example Text Block) and then, the shortcode of it, you can add in td_category_template_8.php like this -> http://screencast.com/t/oZDdl9FjV
If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello Sitthinunt.p,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello Rafay Raheel,

I have checked your main menu for all devices and everything seems to work as properly. Please provide some screenshots where you can show the issue if this still exists. Also, please clear all your caches and test it again.

Thanks for your message!

Hello Sophie75,

Please keep in mind that the time for responding is approx.24h and our support policy, is here -> https://forum.tagdiv.com/support-policy-2/ Please keep in mind that you must have the patience for receiving the answer to your question. We answer from oldest to newest. If you post a reply again your post will refresh and move to the newer ones.
The Facebook classic only bring the information from Facebook and not send it to Facebook. For example, if your post is shared on Facebook, all the Likes will be displayed on your site for that post but the reverse is not true.

Hope this helps!

Thank you for the message!

Hello medienstuermer,

Please make sure that you have the same settings for both sites in order to achieve the same results. If those are the same and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information for both website so we can further inspect the setup page. Also, please provide the link of this topic so we can easily identify you and we will answer you Monday.

Thanks for your understanding!

Hello Roch,

I assume that you are referring to the More Article Box. So, if you want to disable this feature, you can do that from the panel, like this -> http://screencast.com/t/efZYmycGZ

If is not what you mean, please provide more details about what you want to achieve.

Thanks.

Hello dinkymonkey,

I have noticed that you have a custom permalink and that’s why your Members BddyPress is not working as properly. Please try to change the type of your permalinks from panel, like this -> http://screencast.com/t/TtQiwYiW and then check again.

Hope this helps and let us know how it goes!

Thanks.

Hello tws,

Please try to update the theme to the latest ver.sion of it (Newspaper 7.4) and the latest version of required plugins (Social Counter 4.1 and Visual Composer 4.12.1), clear all your caches and check again. Also, if your problem is still there, please send us an email at contact@tagdiv.com with your login information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding

Hello sumi,

The featured image/featured video of single post template has been designed to be displayed the left side, as you can see in our demo preview, here -> http://demo.tagdiv.com/newspaper/td-post-400k-for-whisky-most-expensive-foods-and-drink-auctioned/ This is the default behaviour for this type of post template. If you want to change this, you will have to make some additional customizations in that post template until achieve as you want.

Thanks for your understanding!

Hi skyddsombud24,

If you are using some untested plugins please disable all of them and install only the plugins that come bundled with the theme and rule our conflicting plugins. Try to clear all your caches, purge CDN files if you are using the CDN system and check the results.
If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks.

Hello Mayali,

I have checked your website, and I saw that you are using the mega menu for all your items menu. Please be more specific about what you want to achieve because I do not exactly understand what you want, sorry! If you want as one item not be with mega menu, you will simply uncheck this option, like this -> http://screencast.com/t/MjMTOOSk
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks.

Hello clarisse_soyez,

Unfortunately, none of these plugins are tested with our theme and we cannot make any recommendation in this regard, sorry! We have made some tests using the qTranslate X and seems to work fine with the theme but we cannot say 100% because this is not a fully tested plugin with the theme.

Thanks.

Hello 4lzn,

Unfortunately, our theme does not have such an option for it and if you want to add something like that at your Ios Slider, please notice that task involve custom work and we cannot provide this type of services at the moment, sorry!

Thanks for your understanding!

Hello Alex,

Unfortunately, another way in this regard does not exist because I have explained you above why it is not possible.

Thanks.

Hello donmcleman,

Please try to clear all your caches, purge CDN files and check it again and see how it goes. Please notice that the cause in this regard most likely would be your caching plugin.

Hope this helps!

Thanks.