Hello Gadgetsay,

Please notice that the Trending feature is just a simple block which displays only the post title it could be set from Block Settings, like this -> http://screencast.com/t/Zl7VTlGe8S
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks.

Hello thangdv,

If you have ensured that you followed all the above steps and if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Gadgetsay,

Please try the code below and place it in Theme panel->Custom CSS area.

.td-a-rec-id-content_top{
text-align:initial;
}

The result -> http://screencast.com/t/3Ooa3wFWBy

Thanks.

Hello fchang,

Please ensure that you have fully installed your theme via FTP because this is the surest method in this regard. Also, if you need more assistance in this regard, please provide your website URL so I can inspect it closer the Top Bar menu. For more information about this feature, you should find here -> https://forum.tagdiv.com/top-bar-templates/

Thanks.

Hello rodrigocarlos,

Unfortunately, I cannot access your above link. Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it. Before this, please ensure that your theme is updated to the latest version of it (Newspaper 7.3).

Thanks for the message!

Hello nairolf2013,

Until now we do not have any bad reports in this regard and this behaviour should not exist after this update because in the 7.3 version no major changes were made which may influence your traffic. Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and full FTP access so we can take a look over your setup page and your log so we can provide a more accurate response. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello chris1407,

Please keep in mind that this is the default theme’s behaviour when you are using the background in it. The theme has been designed to become in the boxed mode when the background is applied. If you want to get rid of it this effect, you should not use the background and then, all the images will be stretched. Please notice that it is not a simple task to change this behaviour because you should change a lot of parameters from theme’s code and this thing involves custom work. So, if you want to develop and you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello themesic,

Unfortunately, the theme has not been designed for offers you a way to add some content after the Latest Articles module, sorry! In this regard can be some alternatives for adding this. The first method would be using the do_shortcode which I have presented you above, the second one could be yours with Widget and the third one should be to consider hiring a freelancer/developer to help you for adding some ROW/spot after the Latest module which you can use it every time when you want to add some content in that space.

Hope this helps!

Thanks for your understanding!

Hello wordnow,

In this case, please try to use the Text with Title + Video Player element from Visual Composer if you want that your title to be underlined and that it have the same style as in this example -> http://screencast.com/t/dQjOuRLc -> http://screencast.com/t/FJZHOBKpsilm For better results, then you should use a bit of CSS to remove some padding bottom and the result you should see here -> http://screencast.com/t/kZKdL9dv8

The code is ->

.td_block_text_with_title {
padding-bottom: 0;
}

Hope this helps!

Thanks for your understanding!

Hello bvanrij,

Please ensure that you are using the latest version of the theme (Newspaper 7.3) and also, the latest version of required plugins (Visual Composer 4.12 and Social Counter 4.1). This update should be made only via FTP because this is the surest method in this regard. If you are using some untested plugins, please try to delete all of them and install only the plugins that come bundled with our theme and rule out the conflicting plugins. So, if your problem is still there after this advice, you should try to make a new clean install from scratch and then check the results.

Hope this helps and let us know how it goes!

Thanks.

Hello Freeman,

Please notice that the General modal image is that setting but it will work only if the modal image is turned on from the image editor when you load the photo because this one has an important priority. Unfortunately, there is not any option in this regard which to automatically turn on the modal image for all your images but only manually for each image.

Thanks for your understanding!

Hello themesic,

Unfortunately, our theme does not have such an option in Theme panel that offers you to add as you want but only if you will add in code as I showed you above, sorry!

Thanks.

Hello patilabo,

Please keep in mind that above I have you a basic example, what you can achieve to change the size for your logo. Please notice that is not a simple task to do that because all settings are related to each other. The logo from this type of header style has been designed to be inline with the menu items and the size of it will be automatically adjusted according on width devices. Unfortunately, we cannot provide custom work at the moment and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you or also, you can change the header style 5 with another one wich has the logo in full width, as example header style 10.
For more information about our header styles, please check here -> https://forum.tagdiv.com/header-styles/

Thanks for your understanding!

Hello all,

After several investigations in this regard have concluded that this type of issue come from WP Super cache which is not fully compatible with WordPress 4.6 and that’s why this problem occur. We hope that WP Super cache plugin will be updated it as soon as possible and that problem will be fixed. Notice that this issue appears and on Mobile Theme from Jetpack when the caching plugin is active.
Please notice that we have reported this issue to Jetpack and we are waiting for an update from them. Until that, you should use our workaround posted here -> https://github.com/Automattic/wp-super-cache/issues/132

Thanks for your understanding!

Hello suthemeforest,

Indeed, the caption of images is not appearing using the Carousel from Visual Composer. I have added to our list of fixes, the developers will make several investigations in this regard and we will try to fix that in next future updates.

Thanks for your understanding!

Hello dritanleka,

Please ensure that you are using the latest version of Visual Composer 4.12 in order to achieve best results in theme. Also, the update of these should be made only via FTP because this is the surest method in this regard. If you have a caching plugin, please try to clear all of your caches and test it again.

Hope this helps and let us know how it goes!

Thanks for your message!

Hello wordnow,

Please provide your website URL so I can inspect it closer.

Thanks.

Hello Fudoki,

Unfortunately, I do not exactly understand what you want to achieve, sorry! Please notice that the theme’s code is changing for each update. Please provide more details about what you mean, provide some useful screenshots so I can understand it better and maybe I can help you in this regard.

Thanks.

Hello kevintunis,

Please try to check our documentation here -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/ because there you will find more information about how you can import the sliders in the demo.

Hope this helps!

Thanks for your understanding!

Hello stavrosgian,

Please try the code below and place it in Theme panel->Custom CSS area.

.td-classic-facebook iframe {
min-width: 150px;
}

Thanks.

Hello okgo87,

Unfortunately, our theme does not have such an option for it, sorry! Please notice that this feature is made in Java Script and if you want to change the structure of it, you will have to make some modification in tagdiv_theme.js core file in order to achieve best results. So, if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello xczech,

Thank you very much for your kind words and I am glad that you are happy with our items and our provided support!

Have a nice day!

Hello josoro,

I assume that you want to combine the modules on the category template, right? Unfortunately, please notice that our theme has not been designed to support that, sorry! As you can do is to use a single module for the entire category page…so if you like the Block 4, please notice that this type of Block uses the module 2. If you want to add more settings in our theme and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello Freeman,

You have this behaviour because the other photos maybe have not the modal image activated. So, please check each photo from your backend and please notice that these must have these settings -> http://screencast.com/t/XhwJ8totJgL

Hope this helps!

Thanks for your understanding!

Hello soerin89,

As you can see here -> http://screencast.com/t/tmd7UOmpu the Recipes demo uses the Header Style 11 and that large photo is practically the logo. Please notice that each demo has an own design which can be found here -> http://screencast.com/t/5O5mq7WI and when the demo is loaded the characteristic style will be loaded. So, if you like this demo, please try to use the Recipes and then you can customize it by your desire.

Thanks for your understanding!