Hello zingolo,

Firstly, I will thank you for your kind words. Unfortunately, I cannot identify your problem checking you website. Please provide more details about this, provide some useful screenshots to explain it, because I need to identify it so I will be able to provide a more accurate response.

Thanks.

Hello Mecburlar,

Unfortunately, I do not exactly understand what you mean and what you want to achieve. Please be more specific in your explanation and try to provide some useful screenshots to explain exactly what you want to achieve. I need to understand better, so I will be able to provide a more accurate response.

Thanks.

Hello dheerajsoni,

First of all, I will thank you for purchasing our product, Newspaper. In order to have a homepage, firstly you will have to set it from the WordPress, like this -> http://screencast.com/t/LEFP4nXUx and then, using the Visual Composer, you can customize your homepage as you like. For more information about how you can customize your front end page, please try to consult the following links, like this -> https://forum.tagdiv.com/how-to-use-visual-composer/ -> https://forum.tagdiv.com/block-settings-guide/ -> https://www.youtube.com/watch?v=LC7iz-v-zIY

Hope this helps!

Good luck for your project!

Hello asantosh,

Please notice that if you want to make your footer being boxed, you will have to add a background image or a background color -> white like this -> http://screencast.com/t/vJWtnQTHkF or like this -> http://screencast.com/t/apeIlFPt82sJ and the result you should see here -> http://screencast.com/t/NHUByrFtS

Hope this helps!

Thanks.

Hello rk,

I think that it is not a simple task to implement it and because this is a general setting, I guess that this is not a priority for our theme. I have added to our list of improvements and if we will find some solution for implementing it we will consider in following updates.

Thanks for your suggestion!

Hello fameymedia,

If you want to achieve the similar layout with your example, please notice that you can achieve this if you are using the 3 columns layout from Visual Composer, like this -> http://screencast.com/t/bF9H16xt0TM and then you can add for each box what type of element you want to display…if you want to display an image with link, you will have to add the Text Block, then you will have to add your desired image and when you edit it you will add you desired custom URL, like this -> http://screencast.com/t/bbuwiSsmsBbG -> http://screencast.com/t/KBqhGzmII

Hope this helps!

Thanks for your understanding!

Hello Navito,

Please notice that when you add a background image at your site from Theme panel, the theme will become boxed, like this -> http://www.mediafire.com/view/7wrql49q30048yg/bk1.JPG Please notice that the Travel demo is custom made and if you want to change the functionality of it, you will need to do some additional customization through code. Please notice that this is not a simple task to achieve as you wish and this request involve custom work and please notice that we cannot provide this type of services at the moment, sorry! Please consider hiring a freelancer/developer to help you in this regard.

Thanks for your understanding!

Hello all,

@Vinny, please notice that Bogdan B. replied you via Envato Dashboard.

@Mecburlar, please notice that it seems this option does not work with our theme. I will add this to our bug list and pass this information to the development team so we can fix this in a future version of the theme.

Sorry for the inconvenience!

Hello argosmedia,

We certainly plan to extend the theme flexibility in the future updates. I’ve added your suggestion on our list and when the time comes our developers will consider it. This may take some time because we have a long implementation list and we take them one by one. Thanks for your suggestion, have a nice day.

Thanks for your understanding!

Hello

Please notice that you can set your limit of post number to display in one load, like this -> http://screencast.com/t/oSN9p5U8 For your second request, please notice that our theme does not have such an option for this and please notice that the sidebar does not detect if the loading pagination has the infinite load was acticvated to reload/refresh it, sorry!
If you want to display more levels in ur theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello COutpost,

Please notice that our theme does not have such a simple option for this regard, but you can try to follow the next method and see how it will work, like this -> https://forum.tagdiv.com/topic/migrate-old-custom-post-field-video-to-new-one/ Please notice that is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks.

Hello chapeaurouge,

I suspect your problem come from your untested plugins. Please disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello nestyicetee,

Unfortunately, we do not have any recommendation in this regard, but please notice that you will have to try the free plugins with this functionality because as you can see here -> http://screencast.com/t/ZuVBEk0oQo it are many of this type.

Thaks for your understanding!

Hello Charl,

I have checked your website and I saw that you Big Grid is working well now. Probably, this featured was wrong sorted and that’s why you got something wrong from it. On the future, please be more carefully to Big Grid settings to be correctly set it….to exist the post from your category in order to display something.

Thanks for your understanding!

Hello yopyop22,

Unfortunately, these changes could be made only for all categories and not for each of them. Please notice that is not a simple task and it requires to do some additional customizations through code in order to achieve as you wish and please notice that we cannot provide custom work at the moment, sorry! If you want to do this, please consider hiring a freelancer/developer to help in this regard.

Thanks for your understanding!

Hello Aang359,

I have checked your website and I saw that you could manage your sidebar for your category page, right? Do you have solved this in the meantime? -> http://screencast.com/t/TY7ouz8JZB
If you need have other problems and if you need support for them, please create a new topic with them and we will glad to help you.

Thanks for your understanding!

Hello Koznazna,

Please provide more details about what you want to achieve and you and you are not aware to accomplish. I need to know this so I will be able to provide a more accurate response.

Thanks.

Hello Mecburlar,

Please notice that the only way to translate the theme is from Theme panel->Translations, like this -> https://forum.tagdiv.com/loading-translations/ The theme does not have such a different option for translation for Mobile Theme.
I suppose that you are referring to adding the sidebar for mobile theme, right? So, please notice that the mobile theme dos not support sidebars.
If you refer to something else, please provide more details.

Thanks.

Hello eyesandvoice,

I suppose that you are referring to our More Article Box feature. For more information about this feature, please check our documentation here -> https://forum.tagdiv.com/more-articles-box/

If you refer to something else, please provide more details and you can give some useful screenshots so I will be able to provide a more accurate response.

Thanks.

Hello zumaxb,

I have checked your Big Grid and saw it. Please check your Big Grid and see what kind of sorting you must to have for this feature and ensure that you have enough posts in order to achieve best results. Please try to check all the settings from your Big Grid and for more information about this, you can consult our tutorial here -> https://forum.tagdiv.com/block-settings-guide/
Also, if your problem is still there after this and you will need further assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Please provide the link of this topic so we can identify you.

Thanks for your understanding!

Hello jmwebguy,

Please notice that the each thumbnail display a featured image which is set for that post, right? So, if the featured image is not set, you will get the empty placeholder which looks like this -> http://screencast.com/t/WDdGJQSqg Please notice that all you can do is to change that empty placeholder with the desired image and it will appear every time when you do not have the feature image. If you want to change this empty placeholder with yours desired image you will have to replace all of these images with this -> http://screencast.com/t/a697JG3cTc
If you refer to something else, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello gci-brandlab,

Please keep in mind that we know about this and we will do some investigation in this regard and in a future update, it is possible to implement some fixes for this but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though.

Thanks for your understanding!

Hello TheRadhaKrishna,

Please keep in mind that problem happens due your untested plugins. Please try to clear all your caches and purge CDN file as I have explained you above and the theme should start working fine because every time when I accessed your backend and did these steps the theme have worked as properly.

Thanks for your understanding!

Hello siktirella,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and FTP access so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thanks for your understanding!

Hello claus,

I have checked your website and I saw that for that text you are using the <pre>your text</pre> tag. Please notice that this type of option it is not responsive one and it has own default settings and that’s why on the mobile mode the theme has this behaviour. For more information about this tag, please consult here -> http://www.w3schools.com/tags/tag_pre.asp As an alternative, I suggest you using our post formats for tinymce and you can set them when you edit you post. For more information about these options, please consult our documentation here -> https://forum.tagdiv.com/post-formats-for-tinymce/

Hope this helps!

Thanks for your understanding!