Hello dreammy,

Please notice that the review feature of our theme was been designed to be used only for post pages and not for pages. Please notice that this is the built-in feature and it cannot be called with Visual Composer. For more information about our Review, please consult our documentation here -> https://forum.tagdiv.com/reviews-2/
So, if you need to develop our theme or if you want to display more levels and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry! Also, as an alternative, in this case, would be some plugins with this functionality and test them how it works with the theme.

Thanks for your understanding!

Hello ozarksvt,

Please provide your website URL so I can further inspect it closer. I need to know this so I will be able to provide a more accurate response.

Thanks for your message!

Hello Mario635,

Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) with the required plugins (Visual Composer 4.11.2 and Social Counter 4.1). Also, if you are using some untested plugins with our theme, please try to disable them and leave just Visual Composer to active and install only the plugins that come bundled withy our theme and rule out the conflicting plugins. Also, before achieving best results, please ensure that you have increased all the parameters from your System Status according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Please notice that the Youtube Playlist is fully tested with the theme and is working fine. I have tested on my side and everything seems to work as properly.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Tomka,

Please keep in mind that the Visual Composer affects only the content page, what is between main menu bar and footer section. So, if you want to add here some text (daily quote) with Visual Composer, please notice that you can use the Text Block or Text with Title, like this -> http://screencast.com/t/vYov8nII6
So, if you want to add some text under your Logo section, please notice that you will have to alter the code from the header style used by you. For instance, if you are using the header style 10 and if you want to add some text there, you will have to use the do_shortcode method to add this. Please notice that you should add the code in header-style-10.php, like this -> http://screencast.com/t/6NtnqrBRzhy -> http://screencast.com/t/n8JTFag9F
The code is -> <?php echo do_shortcode('[vc_row][vc_column][vc_column_text]YOUR DAILY QUOTE[/vc_column_text][/vc_column][/vc_row]'); ?>
Please notice that all of these processes are considered custom work and we cannot provide this type of service at the moment. So, if you need further customization in this regard and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you.

Thanks.

Hello GlanceCompany,

Please ensure that you have fully installed your demo theme in order to achieve best results. Please try to re-install it on your side, re-save your permalinks and check the results according to our documentation here -> https://forum.tagdiv.com/installing-demos/ . Also, if your problem is still there, please provide your website URL so I can inspect it closer.
If you refer to something else, please provide more details.

Thanks for your understanding!

Hello GlanceCompany,

That code will have to be put in your .htaccess in order to achieve best results. Also, please ensure that you will copy the code from this link here -> http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co and then paste it in your core file.

Thanks for your understanding!

Hello Albert,

Please notice that you will have to add every ad in a spot. So I can further inspect it closer, please provide your website URL so I can see your ads.

Thanks for your understanding!

Hello Aang359,

Please notice that if you want to disable some thumbnails which you are not using, you can turn off them from the Theme panel, like this -> http://screencast.com/t/4ikZ7GvPwuS4 Also, if you want to add some fonts on your menu, you will have to use the Font Awesome 4 Menus plugin. For more information about using this plugin, please check the documentation here -> https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thanks for the message!

Hello vvymetal,

I have tested on my side and the sidebar is working fine on woo commerce product page -> http://screencast.com/t/pamR3l6tsyv. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps!

Thanks for your understanding!

Hello mystudent,

Please be more specific about what you want to mean through overall newspaper theme color. Please notice that all the colors settings you will find in Theme panel and any other settings are considered additional customizations that involve custom work. So, please notice that we cannot provide customization services at the moment and if you need to customize your theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you.

Thanks for your understanding!

Hello hadisentosa,

Please notice that the mobile theme has been designed to be used in default mode and it will not bring the settings which are selected from the theme panel. This template has been designed to display a very simple version of the page. At the moment, you can add only text, images. This decision was been took by our developers just to give high performance to this mobile theme. SO, if you want to customize it as you wish, please notice that you will have to alter the code from the core file and these processes involves custom work and we cannot provide this type of services at the moment, sorry! So, if you are unhappy with our mobile theme, you can deactivate it the mobile plugin and the theme will be switched to the normal responsive version which takes over all settings from the panel.

Thanks for your understanding!

Hello ericshun,

I have checked your website and I saw that you do not have the thumb created for Block 13, as you can see here -> http://screencast.com/t/wzZOvVL2p Please try to activate it from the Theme panel, as my colleague Bogdan said you above, like this -> http://screencast.com/t/LlCjiRVRnPR and the Block 13 should work like this -> http://demo.tagdiv.com/newspaper/block-13/ Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible that some untested plugins which you are using in theme to create some conflicts which might create some issue with the thumbs.

Hope this helps!

Thanks for your understanding!

Hello atijakurusic,

Unfortunately, our theme does not have such an option in this regard and we cannot provide some recommendation in this regard, sorry! Also, please notice that we do not have any bad reports in this regarding on brute force attack over the theme. So, please notice that you will have to try to find some plugins with this functionality and check how it will work with our theme.

Thanks for the message!

Hello zingolo,

Unfortunately, your cannot use the Big Grids in full-width, sorry! Please keep in mind that the maxim layout of our theme is 1068*512px and we cannot recommend increasing the layout of the theme because you will damage it. So, please notice that we do not recommend using the Big Grid in full-width not only using the stretch row because you will not bring the best results. Our theme has not been designed to be used in full-width and if you want to make it work in that mode it is necessary to adjust the entire theme to the newer dimensions and this involve custom work and we cannot provide this type of services at the moment, sorry! If you want to display more levels in our theme and you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you.
So, another alternative for you would be to use a Revolution Slider. For more information about how you can use this plugin, please consult the documentation here -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/ and for more information about how it could be installed in our theme, please check here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Hope this helps and thank you for your understanding!

Hello eyesandvoice,

If you want to control the post view count for posts, please notice that you can turn off from the Theme panel->Post Settings, like this -> http://screencast.com/t/FaI8deYYMsR

Thanks for your understanding!

Hello codexseo,

Please notice that if you want to achieve this slider effect, you will have to use the Visual Composer Slider element for pages, like this -> http://screencast.com/t/QsM8LpKb98mu and the result you should see here -> http://screencast.com/t/mVdXbiPA So, please keep in mind that the maxim size for our theme is 1068*580 px and if you want to achieve full-width layout, we cannot recommend increasing this element because you will break the theme layout. Please notice that our theme has not been designed to be used in full-width, but only in this size ->1068*580px. So, another alternative for your would be to use the Revolution Slider. For more information about how you can use this plugin, please try to read the documentation here -> https://www.themepunch.com/revsliderjquery-doc/slider-revolution-jquery-5-x-documentation/ and here you will find some information about how it could be installed in our theme -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ Please keep in mind that you can upload and activate it through FTP because this is the surest method in this regard.

Hope this helps!

Thanks for your understanding!

Hello zingolo,

I suppose that you are referring to the appearance of a flash when you enter on your website…firstly is loaded a style and then will appear another style, right? This behaviour appears when you have additional customization through custom CSS code. Please notice that the CSS are working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results.
Also, please make sure every time you cleared caches.

Hope this helps!

Thanks.

Hello kylemccoy,

Yes, if you want to change the structure for our post pages, you will have to check the td_module_single_base.php core file. I am glad that you could manage this.

Thanks for the message and good luck for your project!

Hello GlanceCompany,

Usually, this kind of error appears when using CDN or loading fonts from a different source.
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Hope this helps.

Thanks.

Hello shackonline,

If you want to hide the Author box for a certain post, please notice that you can achieve this with a bit of CSS using the post ID. For example, you can see the next steps and the same thing you will have to do on your site, for your desired post page. -> http://screencast.com/t/I3BDRRNx

If you refer to something else, please provide more details.

Thanks.

Hello prepstexas,

Please keep in mind that Visual Composer come bundled with our theme and you will have to use only the version which comes with the theme and not other to achieve better results. Our latest version of the theme is Newspaper 7.1.1 and the right version for required plugins are -> Visual Composer 4.11.2 and Social Counter 4.1.
As you can see, all the plugins are in constant development. Each plugin will have to be checked with our theme for a good working and this process it may take a while. For example, the latest version of Visual Composer is 4.12 and the latest version of the plugin which has been tested with our theme is 4.11.2. In the future, after our developers will check this latest version of Visual Composer with the theme and they will find that the theme does not need to do some adjustments for, we will release an update with the latest version of Visual Composer (4.12). Until we will release the update with these latest versions you will have to ignore these messages.
So, please notice that if you want to have the latest version of the Visual Composer, you will need to have the additional license of this plugin and also, we cannot say for sure if this version of Visual Composer will work 100% with the theme because this version it is in testing.
For more information about Visual Composer, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks for your understanding!

Hello mystudent,

Please notice that all the settings which you can control the theme colors you will find here -> http://screencast.com/t/zoKsZtBCUsLt For more information about it, please check our documentation here -> https://forum.tagdiv.com/theme-colors-introduction/

Thanks.

Hello Seb,

Please notice that the Header Style 10 has no limit for logo because it has been designed to use the full logo, as you can see in our documentation here -> https://forum.tagdiv.com/header-styles/
Please try to load a bigger image for your logo and you will see that it will display on your header style without limits, like this -> http://screencast.com/t/INPzyHkMT

Thanks for your understanding!

Hello zingolo,

Please notice that our theme uses many thumbnails according to the blocks used. For more information about the recommended sizes for these, you will have to check the Theme panel and consult this list here -> http://screencast.com/t/kJQeKvkD and there you will find all the sizes for thumbs used.

Thanks for your understanding!

Hello zingolo,

Unfortunately, our theme does not have such an option that offers you a way to use our Big Grids in the stretch row with Visual Composer. Please notice that if you will use this method, you will not bring best results with our theme because it has been designed to work in full width, sorry!
Please notice that if you want to display more levels in our theme and you are not aware of the steps which are needed to take in this regard and if you need to do some additional customizations, please consider hiring a freelancer/developer to help you because we cannot provide this type of services at the moment, sorry!

Thanks for your understanding!