Hello salocharly,

If you are using the aAdSense code and you want to hide it please notice that you will have to use the td-g-rec class to target it and if you are using other ads, you will have to use the td-a-rec class to achieve as you wish.

If you refer to something else, please provide more details.

Thanks for your understanding!

Hello zunigafelipe,

The DoubleClick ads aren’t recognized by theme’s ad system and the code is rendered as it is. The theme only works using google Adsense ad codes: https://forum.tagdiv.com/ads/ … for another type of ads you can either use wp text widget or a plugin like Simple Ads Manager or AdRotate to render the code then use theme’s ad spots. For more references about this regard, you can consult this topic -> https://forum.tagdiv.com/topic/tutorial-responsive-ads-with-google-dfp/
Also, if you want to paste your tag in the mobile version in the header section, you will have to check the header.php core file from the mobile section, like this -> http://screencast.com/t/kfBP1X4Ds

Thank you for your understanding!

Hello TheRadhaKrishna,

I have checked your website again and I have noticed in your source page that you are using the Jetpack plugin. Please try to disable it because it seems that this type of plugin to be a problematic one and might cause a lot of unknown issues. Please notice that the Jetpack is very complex and has a lot of modules and not of all are tested with our theme. Try to rule the theme without these untested plugins, clear all your caches and check the results.
Also, if you problem is still there, please try to make a new clean install from scratch with the latest version of the theme and try to change the theme only with the default settings and see how it goes.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello lospicos,

Please ensure that you have set it the opacity and the size to cover from the Theme panel, like this -> http://screencast.com/t/rvPhwmwhGHTG in order to achieve best results. Please notice that I have tested on my side with your background image and here you can see the results -> http://screencast.com/t/ughr4lcRCeG

Hope this helps!

Thanks for your understanding!

Hello nycinsider,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link so we can identify you.

Thanks.

Hello thesangramkakad,

Please ensure that you have fully installed the latest version of the theme (Newspaper 7.1.1) only via FTP because this is the surest method in this regard -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Also, if you have any untested plugins on your install, please try to disable all of them, leave just Visual Composer to active, clear all your caches, purge CDN file is you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme has very complex one and if it possible that untested plugins to interact with it and might cause a lot of unknown issues, like this. Please avoid this case through ruling out of these plugins and check the results.
Also, if your problem is still there after doing this advice, please try to make a new clean install from scratch with the latest version of it and see how it goes the theme with the default settings.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Aang359,

Please notice that it could be possible only with custom code. If you want an accurate code for this, please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks.

Hello TheRadhaKrishna,

Please ensure that you have correctly updated your theme to the latest version of it only via FTP because this is the surest method in this regard. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches (server cache), purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme is a complex one which has a lot of code lines. I suspect your problem that comes from these updated plugins which interfere with the code source of the theme and cause a lot of unknown issues through the theme. As you can see, our theme has the own tested plugin, like this -> http://screencast.com/t/VuUrLqFI1 with the theme working as properly.
Please try my advice and check the theme to the default state (only with bundled plugins) and see how it goes.
Also, if your problem is still there, please try to make a new clean install from scratch and install there the latest version of the theme and check the results and check how it behaves the theme with default settings.

Thanks for your understanding!

Hello Kevin,

Yes, it’s correct. I am glad that I could help you.

Thanks.

Hello nycinsider,

Please keep in mind that if you have more than one category for your posts, please notice that you will have to set your desired category to be as PRIMARY that the theme to know what type of sidebar to be displayed, otherwise, you do not get the desired results. -> http://screencast.com/t/7z92KLGim Also, please clear all your caches and check the results.

Hope this helps!

Thanks for your understanding!

Hello Not Guilty,

Please keep in mind that our new mobile theme does not support the Visual Composer shortcode and therefore, all elements which have added with Visual Composer on the mobile theme will not be displayed, though. Please notice that the new mobile theme was intent to display a very simple version of the page. At the moment, you can add only text, images. For more information about our mobile theme, please consult our documentation here -> https://forum.tagdiv.com/the-mobile-theme/ So, if you are unhappy with this mobile theme, you will simply deactivate the mobile theme plugin and the theme will be switched to the normal responsive mobile mode.

Thanks for your understanding!

Hello Kevin,

Please try the code below.

.td-post-sub-title {
text-align: center;
}

The result -> http://screencast.com/t/mCoSUGpl

Sorry for my bad understanding!

Hello Pramodc,

Please keep in mind that our new theme does not have any changes in this regard. Please provide your website URL so I can inspect it closer your problem.

Thanks.

Hello yachtsailingcharter,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and also, the FTP ACCESS so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thanks for your understanding!

Hello yachtsailingcharter,

Please notice that you cannot find it in your Editor, wrong. You will have to find it in FTP and there you will find that ‘troublesome’ file.

Thanks for your understanding!

Hello Not Guilty,

Please ensure that you have correctly updated your theme to the latest version of it only via FTP because this is the surest method in this regard. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches (server cache), purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme is a complex one which has a lot of code lines. I suspect your problem that comes from these updated plugins which interfere with the code source of the theme and cause a lot of unknown issues through the theme. As you can see, our theme has the own tested plugin, like this -> http://screencast.com/t/VuUrLqFI1 with the theme working as properly.
Please try my advice and check the theme to the default state (only with bundled plugins) and see how it goes.

Thanks for your understanding!

Hello yachtsailingcharter,

Please notice that the td_exchange.php file should be found in your theme files, following the path ->Newspaper/Includes/Wp_booster/td_exchange.php, like this -> http://screencast.com/t/Te9gPmWp0

Thanks for your understanding!

Hello Kevin,

Please try the code below.

.td-post-template-13 h2 {
text-align: center;
}

The result -> http://screencast.com/t/v1oPL9qmL

If you refer to something else, provide more details.

Thanks.

Hello buczek,

I have checked your website and I saw that you are using a lot of untested plugins which could create this type of issue in the theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches (server cache), purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme is a complex one which has a lot of code lines. I suspect your problem that comes from these updated plugins which interfere with the code source of the theme and cause a lot of unknown issues through the theme. As you can see, our theme has the own tested plugin, like this -> http://screencast.com/t/VuUrLqFI1 with the theme working as properly.
Please try my advice and check the theme to the default state (only with bundled plugins) and see how it goes.

Thanks for your understanding!

Hello morty,

Unfortunately, if you want to change the H tag, please notice that you can only change on the general way and cannot in particular for some blocks.

Thaks for your understanding!

Hello,

Please check this tutorial here -> http://www.w3schools.com/cssref/pr_text_text-transform.asp and please notice that there you will find all the values for text-transform option. You can replace the capitalize value with any desire in this list.

Hope this helps!

Thanks.

Hello bomakalu,

I cannot provide an accurate response because it is needed to inspect your website URL before giving the response.
If you need further assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please mentions there what kind of spaces you will want to reduce. Also, please provide the link of this topic so we can identify you.

Thanks for your understanding!

Hello Mayapur Voice,

I suppose that’s a browser problem and for more references in this case, please consult this topic here -> https://productforums.google.com/forum/#!topic/drive/zd1eVtYm228 Also, if the problem is still there, please contact the Envato Market, because they should be able to provide a more accurate response because the theme will be downloaded from their servers and not from our.

Thanks for your understanding!

Hello winteryish,

Please make sure you set your system status parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks.

Hello Vlifestylemy,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thanks.